- Cognizant (Lansing, MI)
- ** Service Delivery Manager Associate** **Job Description** + Manage a team size of 10 or more. + Handle customer escalations and maintain customer ... to improve submission and acceptance rates and to meet State and client Service level agreements. + Perform User acceptance testing for new requirements\system fixes… more
- NCR VOYIX (Lansing, MI)
- …brands around the world to your local favorite around the corner. + Monitoring Service Desk Activity + Reporting on SLA and Key metrics + Communications during ... Improving processes and performance + Implementing new technologies in support of Service Desk activity Offers of employment are conditional upon passage of… more
- TTEC (Lansing, MI)
- …client directly the CEM must have High energy and creativity. You'll report to Senior Manager , Sales Service Delivery . You will drive revenue for the Client ... in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. And we trust you already… more
- TTEC (Lansing, MI)
- …interaction as you're the first-line manager for your team. You'll report to the Service Delivery Manager . We're looking for a leader to Act as one, ... teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all… more
- NCR VOYIX (Lansing, MI)
- …favorite around the corner. Key Responsibilities: + Lead end-to-end project delivery for complex, multi-product software solutions across diverse teams and ... + Manage software stabilization cycles, ensuring timely resolution of defects and delivery of high-quality releases. + Act as the primary customer-facing focal point… more
- Travelers Insurance Company (Lansing, MI)
- …with well-designed data assets and effective, compelling dashboards and visualizations. As the Manager /Sr Manager , Business Insights Delivery , you will work ... and enabling great experiences for our customers and agents. The Business Insights Delivery team aims to enable the business by building solutions that turn data… more
- CDM Smith (Lansing, MI)
- …ID:** 40509BR **Business Unit:** FSU **Job Description:** The Disaster Program Delivery Specialist: * Collects, coordinates and/or reviews applicant data to ... when technical expertise may be needed throughout the program delivery process. * Supports the claims process by reviewing...Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or… more
- Nutanix (Lansing, MI)
- …commitment to driving positive customer outcomes through collaboration, innovation, and exceptional service delivery . By fostering a culture of teamwork and ... lasting client relationships? If so, joining Nutanix as a Service Sales Manager will empower you to...with key internal and external stakeholders to promote seamless service delivery and customer satisfaction. + Establish… more
- Humana (Lansing, MI)
- …oversees and manages all phases of the product lifecycle, from design conception to delivery . The Lead Product Manager works on problems of diverse scope and ... We are seeking a dynamic and experienced Lead Product Manager to join our team (known internally as Lead,...drive product strategy, define product vision, and ensure successful delivery of innovative AI and GenAI solutions. The Lead… more
- State of Michigan (Lansing, MI)
- Departmental Manager 14 - Office of Organizational Development Print (https://www.governmentjobs.com/careers/michigan/jobs/newprint/4958213) Apply Departmental ... Manager 14 - Office of Organizational Development Salary $34.25...industry partners, and educational institutions to lead the effective delivery of MDOT's LDAS activities and initiatives. The position… more
- Confluent (Lansing, MI)
- …a strong understanding of the software development lifecycle. This includes excellent service delivery , time, project, and priority management skills, as well ... Data Connects Us. **About the Role:** We are looking for a Federal Engagement Manager to join our Public Sector Professional Services team under the Customer Success… more
- Walgreens (Lansing, MI)
- …questions to ensure a positive customer experience. Models and shares customer service best practices. + Develops strong relationships with customers by anticipating ... healthcare services. **Operations** + Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry,… more
- Humana (Lansing, MI)
- …use cases are completed on time. This associate will need to be delivery -focused. **Key Responsibilities** + The Senior Project Manager designs, communicates, ... We are seeking a dynamic and experienced Senior Project Manager to join our team. The ideal candidate will...plan, monitor progress, and highlight blockers, to ensure successful delivery of innovative AI and GenAI solutions. The Senior… more
- State of Michigan (Lansing, MI)
- State Administrative Manager 15 Print (https://www.governmentjobs.com/careers/michigan/jobs/newprint/4952874) Apply State Administrative Manager 15 Salary ... through a variety of services including Information Technology project delivery , maintenance and support. This position is within Agency...for a person that understands the value of public service in a diverse environment and wants to help… more
- AutoZone, Inc. (Lansing, MI)
- …positive relationships with commercial customers by managing the acquisition and delivery of products, providing ongoing customer service , and maintaining ... The Commercial Sales Manager is responsible for driving the commercial sales...The CSM exceeds customer's expectation by delivering WOW! Customer Service to all AZ Commercial accounts by Living the… more
- AutoZone, Inc. (Lansing, MI)
- …positive relationships with commercial customers by managing the acquisition and delivery of products, providing ongoing customer service , and maintaining ... The Commercial Sales Manager is responsible for driving the commercial sales...The CSM exceeds customer's expectation by delivering WOW! Customer Service to all AZ Commercial accounts by Living the… more
- Cushman & Wakefield (Lansing, MI)
- …* Responsible for guiding and reviewing recommendations to enhance operational efficiency, service delivery , cost savings, and innovative service ... **Job Title** Spatial Data Manager **Job Description Summary** The role of the...development, ensuring compliance with established process workflows and consistent service delivery for all project types **Requirements**… more
- CBRE (Lansing, MI)
- Senior Project Manager -Retail Healthcare Facility Construction Job ID 222570 Posted 29-May-2025 Service line PJM Segment Role type Full-time Areas of Interest ... - US - United States of America **About the role** The Senior Project Manager provides consulting services to our healthcare client account to help achieve the… more
- Family Dollar (Lansing, MI)
- …Dollar Assistant Store Manager you will be responsible for providing exceptional service to our customers. A key priority includes assisting the Store Manager ... of the store. Under the direction of the Store Manager , you will also be responsible for maintaining inventories,...a presence in the store by providing excellent customer service . + Ensures a clean, well-stocked store for customers.… more
- Fujifilm (Lansing, MI)
- …launching service -related products to improve the efficiency of product delivery and maintenance. + Experienced integrating products with 3rd party vendors. + ... for the Fujifilm Healthcare Americas Corporation IT portfolio. The Global Product Manager (GPM) is responsible for developing product plans, acting as a Product… more