- Wegmans (Gambrills, MD)
- …ready to collaborate, develop and be leaders. As an hourly leader at our Customer Service Desk , you'll join a dynamic retail environment that's growing, ... this is the role for you! What will I do? + Provide incredible service to customers and engage collaboratively with employees + Manage lottery machines, issue gift… more
- IAP Worldwide Services, Inc (Mclean, VA)
- …opening procedures | Provide customer service support by staffing a customer service desk to generate Products & Services requests and respond ... Position contingent upon contract award As the Customer Service Manager , you will...and international government agencies, and organizations. As a world-class leader in providing seasoned program management, IGS leverages and… more
- IAP Worldwide Services, Inc (Mclean, VA)
- …opening procedures . Provide customer service support by staffing a customer service desk to generate Products & Services requests and respond ... As the Customer Service Manager, you will be...and international government agencies, and organizations. As a world-class leader in providing seasoned program management, IGS leverages and… more
- Ross Stores, Inc. (Bowie, MD)
- …Retail Associates in providing efficient and friendly service at the registers, Customer Service desk , fitting rooms, sales floor, etc\. **Personal and ... all Associates understand and can execute emergency operating procedures\. ** Customer Service :** * Treats all Customers, Associates,...Must maintain a high level of Customer service \. * Must demonstrate the ability to lead… more
- TekSynap (Arlington, VA)
- …development and issuance of Service Desk operational reports; + Represent the Service Desk team in a customer -facing role; + Liaise with the ... Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service...will be a member of technical team where excellent customer service and professional expertise are required.… more
- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, MD. + ... + Must have an active DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Site Lead will serve as the primary escalation… more
- NuAxis Innovations (Washington, DC)
- …especially for field users leveraging rugged devices (eg, Toughbooks). **Responsibilities:** + Lead daily service desk operations, ensuring prompt and ... ** Service Desk Manager** Location **Washington, DC**...a federal IT company on a mission to make customer experience (CX) the center of every government solution.**… more
- Marriott (Arlington, VA)
- …the absence of the Front Office or Assistant Front Office Manager. **Ensuring Exceptional Customer Service ** * Provides services that are above and beyond for ... office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Position directs and works with managers and employees...for guest relations. * Empowers employees to provide excellent customer service . * Observes service … more
- Chenega Corporation (Arlington, VA)
- …**Responsibilities** + Lead , mentor, and motivate a team of Help Desk Technicians, fostering a positive and collaborative work environment. + Conduct regular ... (SLAs). + Oversee onboarding, and training of new Help Desk Technicians. + Establish and maintain service ...desk performance metrics (eg, ticket volume, resolution time, customer satisfaction) to identify areas for improvement. + Implement… more
- ManTech (Washington, DC)
- …+ Monitor help desk performance metrics and drive initiatives for continuous service improvement and customer satisfaction. + Act as an escalation point for ... **ManTech** seeks a motivated, career and customer -oriented **Help Desk Manager** to join...operations. Direct and supervise staff providing call center support, service desk support, and switchboard operations support.… more
- Marriott (Washington, DC)
- …the absence of the Front Office or Assistant Front Office Manager. **Ensuring Exceptional Customer Service ** * Provides services that are above and beyond for ... office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Position directs and works with managers and employees...for guest relations. * Empowers employees to provide excellent customer service . * Observes service … more
- Marriott (Forest Heights, MD)
- …the absence of the Front Office or Assistant Front Office Manager. **Ensuring Exceptional Customer Service ** * Provides services that are above and beyond for ... office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Position directs and works with managers and employees...for guest relations. * Empowers employees to provide excellent customer service . * Observes service … more
- SAIC (Adelphi, MD)
- …Sciences, Photonics/Electronics/Quantum Sciences, Sciences of Extreme Materials, Terminal Effects, and Weapons. The Service Desk Site Lead will serve as the ... **Description** SAIC is seeking a proven ** Service Desk Manager** to join the...2025. The work is to be performed at the customer site in Adelphi, MD.** ARL's unique research mission,… more
- Link Solutions Inc (Adelphi, MD)
- …and incident statuses. + Lead incident response activities by coordinating with Service Desk Leads and technical support teams. + Track and manage ... quality and compliance-focused, under our guiding philosophy "Mission First, Customer Always". We are ISO 9001:2015, ISO 20000-1:2018, ISO...for Services and Development. Link Solutions is seeking a Service Desk Incident Manager to join our… more
- Owens & Minor (Washington, DC)
- …and is comprised of 17,000+ global teammates. We operate within distribution, production, customer service , and sales facilities located across the Asia Pacific ... working day + 401(k), eligibility after one year of service + Employee stock purchase plan + Tuition reimbursement...and location. **Position Summary** The Sr. Pricing & Deal Desk Analyst is a critical support role within the… more
- TEKsystems (Halethorpe, MD)
- We're seeking a Service Desk Analyst to provide phone support for end users, primarily based in the US This role involves handling inbound requests via phone, ... and resolutions accurately. Requirements: + 1-2 years of help desk or call center experience. + Strong communication and... or call center experience. + Strong communication and customer service skills. + Ability to work… more
- System One (Bethesda, MD)
- …issue resolution, improving support processes, and delivering a high level of customer service to internal users. Strong leadership, communication, and ... Job Title: Senior Help Desk Engineer Location: Bethesda, Maryland Type: Contract Compensation:...with at least 2 years in a supervisory or lead role. + Strong knowledge of Windows environments, Office… more
- Transdev (Baltimore, MD)
- …face of the location as a Front Desk Clerk. We are seeking customer service -oriented professionals who are dedicated to safety. Transdev is proud to offer: ... Baltimore, MD (BWI Airport) is hiring a Data Entry/Front Desk Clerk. The Data Entry/Front Desk Clerk...vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly… more
- Motion Recruitment Partners (Arlington, VA)
- …updating IT support tickets for staff. This position requires a strong focus on customer service for staff, members, and clients. Strong presentation skills are ... Help Desk - Hybrid Washington DC Arlington, Virginia **Hybrid** Contract...Excellent verbal and written communication + High level of customer service and interpersonal skills Applicants must… more
- Eurofins (Baltimore, MD)
- …manner + Communicate with customers professionally and in accordance with customer service standards + Be respectful of others Tasks/Responsibilities: ... authentic and labelling is accurate. Eurofins is the global leader in food, environment, pharmaceutical and cosmetic product testing...a technical school or equivalent related experience + Strong customer service skills + Working knowledge of… more