- Applied Materials (Gloucester, MA)
- …Responsibilities** + Deliver specialized New Product Introduction (NPI) technical training both in-house and at customer locations, requiring domestic and ... systems. + Demonstrate knowledge and understanding of the Global Technical Training organization and operations, as well... customer relationships and selling GTT products, analyze customer issues and needs to identify future training… more
- Cengage Group (Manchester, NH)
- …Supervisory position will be responsible for the successful day-to-day operations of the Customer Technical Support team located in Independence, KY. **What ... a leader on critical product development and issue resolution calls and support sessions. + Communicate/assist management team with information that is critical to… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …talented, energetic, and innovative group, leading a team chartered to provide technical support services to the UKG customer base. Lead talented support ... the support center, aligning resources, projects, and training to ensure customer satisfaction whilst improving...* Lead and guide a team of highly engaged technical support individuals tasked with providing … more
- Ferguson Enterprises, LLC. (Wilmington, MA)
- …+ Assist in developing training curriculum and materials as directed by the Training & Technical Support Manager + Assist with filing warranty claims ... customer interactions + Provide outside field service customer support on job sites + Develop... support phone calls most days + Provide Technical Training in-person and virtually + Ability… more
- MKS Instruments Inc (Wilmington, MA)
- …and Service Technicians, fostering their technical proficiency. + Field Support (As Needed): Potentially participate in on-site customer installation and ... Day in Your Life at MKS: As a Sr. Technical Support Engineer at MKS, you will...Develop and maintain comprehensive technical documentation, including technical memos, service bulletins, and high-quality training … more
- Robert Half Technology (Acton, MA)
- Description We are seeking a Technical Support Specialist to join our team in the Software development industry. This position is based in the metro west area. ... As a Technical Support Specialist, you will be the...accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to… more
- Amentum (Andover, MA)
- Amentum is seeking an **Administrative and Technical Support Specialist** . The AA independently accomplishes general or routine office administrative tasks. The ... tasks with minimal guidance and assistance. Depending on the customer office, some tasks can be more dynamic (ie,...DOD, DCSA, and local office policies and programs + Support the field office chief in scheduling + Correspondence… more
- Google (Cambridge, MA)
- …sessions to better understand business and technical needs. + Plan for customer events and launches, partnering with Support , Engineers, and Site Reliability ... in a customer -facing role working with stakeholders, driving customer technical implementations or transformation programs. + Experience supporting… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …internal and external stakeholders, including product managers, engineering teams, QA, and customer support , to facilitate communication and ensure clarity of ... resource groups, and caring leaders value every voice and support you in doing the best work of your...internal customers. Our team provides a full range of technical program and project management services focusing on accelerating… more
- WATTS (North Andover, MA)
- …for use in instructor-led, e-Learning, or mobile scenarios and interface with technical writers, product engineers, technical support , sales, marketing, ... the same crucial mission, no matter what function we support -- it's to provide safe, clean water for...data, graphics, materials, etc. (25%) - Designer + Conduct training on a wide variety of Watts Water Technologies… more
- CAI (Wilmington, MA)
- …in a desktop support or similar role, though equivalent education or training may qualify a candidate + Technical proficiency with a willingness to ... + Meet with client manager regularly + Address escalated technical issues and fulfill uncommon customer requests...Technical writing and Documentation + Knowledge of remote support tools such as Bomgar, Teamviewer, or RDP +… more
- Amazon (North Reading, MA)
- …live Amazon Fulfillment and Transportation Centers. As the an Associate Product Launch Customer Solutions Manager, you will work cross functionally to support ... product and/or process changes with the goal of improving system performance and customer (Amazon Operations) sentiment. You will drive customer adoption of new… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about ... our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose,...impact. We are dedicated to innovation, continuous improvement, and customer satisfaction, striving for better outcomes for our people… more
- Teledyne (Billerica, MA)
- …opportunities. \#TeledyneFLIRDefenseJobs **Job Summary:** The Quality Specialist / Technical Writer will manage Quality documentation, including Standard Operating ... Procedures (SOPs), policies, and training programs to ensure quality system readiness for external...best practices. The position will also prepare and standardize technical reports and convert test logs and posttest reviews… more
- RTX Corporation (Andover, MA)
- …+ Ensure compliance with industry standards and customer requirements. + Provide technical support and training to test operators and technicians. ... design, manufacturing, and quality to resolve issues and improve test processes. + Support new product introductions by developing test plans and procedures.… more
- GE Aerospace (Lynn, MA)
- …organizations to set overall testing strategy for certification/qualification programs. + Support LATO leadership by reviewing customer requirements and ... **Job Description Summary** The Test Technical Leader will provide technical leadership...+ Work collaboratively with test business leader to develop training , on-boarding, and mentorship for test engineers. + Work… more
- Philips (Cambridge, MA)
- … customer relationship management through the effective application of technical knowledge to install/implement, service, test, and troubleshoot complex solutions ... real time patient data requirements. **Your role:** + Provide technical recommendations that best suit the environment based on... recommendations that best suit the environment based on customer requirements, support the transition from a… more
- Google (Cambridge, MA)
- …you lead cross-functional/organizational projects, you will negotiate scope and timelines with technical dependencies that drive changes to support the launch of ... down the street or across the globe. As a Technical Program Manager at Google, you'll use your ...factors, including job-related skills, experience, and relevant education or training . Your recruiter can share more about the specific… more
- Parker Hannifin Corporation (Woburn, MA)
- …effective implementation and use of systems. Create user documentation and develop training materials. + Provide L2 production support for implemented ... Digital & IT Associate: Technical Business Analyst - Project Manager Location :...products. We offer a worldwide network of applications engineering support , manufacturing facilities, and sales offices. With stocking and… more
- Celestica (Merrimack, NH)
- …success KPIs + Use insights to drive marketing strategies and ensure alignment with customer needs and market demands + Support efforts that achieve an increase ... USA **Summary** Celestica is seeking a dynamic and collaborative ** Technical Marketing Engineer** to join our Field CTO team....products is a plus + Develop and maintain detailed customer journey maps to visualize and improve the … more