- Forrester (Cambridge, MA)
- …and build an extraordinary future. **About This Role:** As a member of Forrester's digital customer success team, this individual is responsible for ... accuracy of customer data. + Collaborate with customer success (CS) and operations ...drive strategic decisions. + Surface actionable insights to improve digital customer touchpoints and operational efficiency, fostering… more
- Sanofi Group (Cambridge, MA)
- …sites, and sponsors of clinical trials. The Clinical Innovation team includes our digital biomarker strategy and operations team which focuses on establishing ... be responsible for ensuring the activation, selection, implementation, and success of a digital endpoint in a...operations in complex innovative and scientific setting + Customer facing skills, networking with different roles in and… more
- Evolv Technology (Waltham, MA)
- …toward completing? Within 3 months, you will: + Meet with customers, witness security operations , and gather and internalize customer feedback / pain points + ... The Elevator Pitch The Product Manager for Evolv's Digital Portfolio will lead all efforts related to...role requires establishing the product portfolio vision, identifying unmet customer needs, defining product requirements, guiding the R&D team… more
- Takeda Pharmaceuticals (Lexington, MA)
- …digital , technology, or technology marketing planning or technology operations -related functions. + Specific industry experience in healthcare and ... my knowledge. **Job Description** The **Senior Manager Omnichannel Launch Excellence, Medical Digital Engagement & Insights (Sr. Mgr., MDE&I)** requires a blend of… more
- Sanofi Group (Cambridge, MA)
- …document, share and maintain our overall user experience strategy, rollout, and operations for Sanofi products and digital solutions + Reallocate resources ... **Job Title:** Digital Consumer Experience Strategy Lead **Location** : Cambridge,...teams to push the boundaries of what's possible. Your success will see your strategies being the lighthouse for… more
- BAE Systems (Nashua, NH)
- …The PEM will provide technical stewardship of the engineering effort for the Digital IPT ensuring the solution meets customer programmatic and technical ... Program Manager, Chief Engineer and functional staff to support Operations for hardware deliveries that meet our customer...operations and business areas to effectively support the digital modules in production. + Identify and support the… more
- Takeda Pharmaceuticals (Cambridge, MA)
- …responsible for the execution of the sub-categories Agency of Record (AOR) and Digital Agency strategies in the region. The Regional Category Manager (RCM) plans and ... The Regional Category Manager for Agency of Record and Digital Agency will manage Agencies utilized by Takeda Brands...expertise for other supply and commercial arrangements as required. Success in the role will be measured by US… more
- Santander US (Saugus, MA)
- …to elevate their banking experience and foster loyalty. * Engage customers through digital platforms to enhance customer interactions and educate them on ... Branch Operations Manager, Saugus, MA Country: United States of...proactive approach to issue resolution. * Proficient in using digital tools and technology to enhance customer … more
- Wolters Kluwer (Waltham, MA)
- …and ongoing optimization of our ecommerce and informational websites. + Ensure digital journeys support customer decision-making across both Sales-assisted and ... Wolters Kluwer Tax & Accounting is seeking an **Associate Director of Marketing Operations ** to lead and optimize our global marketing operations function. This… more
- American Tower (Manchester, NH)
- **The Team** We are seeking an Operations Site Lead to join American Tower's Network Operations department. The Operations Site Leads are American Tower's ... in the field with customers, vendors, and landowners and support the Network Operations department as well as various interdepartmental objectives. Day to day you… more
- Walmart (Raymond, NH)
- …Drives the execution of multiple business plans and projects by identifying customer and operational needs developing and communicating business plans and priorities ... regular performance evaluations providing recognition and rewards coaching for success and improvement and ensuring belonging awareness Promotes and supports… more
- Cengage Group (Manchester, NH)
- …first. The Supervisory position will be responsible for the successful day-to-day operations of the Customer Technical Support team located in Independence, ... CTS Department or equivalent IT role. + Demonstrated leadership skills. + Demonstrated success in a Customer Call Center environment. + Demonstrate strong… more
- Sherwin-Williams (Haverhill, MA)
- Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and ... recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve...history is necessary to protect the business and its operations and reputation and is necessary to protect the… more
- Sherwin-Williams (Medford, MA)
- …loading, and delivering products. This position is also expected to provide customer service and operate tinting, assist with scheduling, mixing and color matching ... history is necessary to protect the business and its operations and reputation and is necessary to protect the...people. Our people are behind the strength of our success , and we invest and support you in: Life… more
- Santander US (Lowell, MA)
- …by addressing concerns and providing timely resolutions. * Engage customers through digital platforms to enhance customer interactions and educate them on ... relationship sales role in a related industry, with proven success in establishing new customers, deepening customer ...professional image at all times. * Proficient in using digital tools and technology to enhance customer … more
- Santander US (Reading, MA)
- …a Branch Manager you oversee the performance of the branch and daily operations , ensuring excellent customer experience, achievement of financial goals and ... a culture of engagement and a commitment to your success . An exciting journey awaits, if you are interested...to balance branch needs with employee availability. * Utilize digital technologies and platforms to enhance customer … more
- Cengage Group (Manchester, NH)
- …You will work closely with cross-functional teams, including engineering, sales, marketing, operations , and customer support, to ensure our Salesforce platform ... creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well...product roadmap for Salesforce, aligning with business objectives and customer needs. + Partner with business teams to gather… more
- ServiceNow, Inc. (Waltham, MA)
- …works with customers to help them achieve their business outcomes by providing Customer Success services. The team's purpose is to accelerate customers' adoption ... the ability to become a trusted advisor to senior executives and facilitate customer success from strategic or annual planning functions including business value… more
- Ricoh Americas Corporation (Bedford, MA)
- …for our dedicated team. Your mission includes ensuring seamless facility operations , maintaining profitability, and exceeding customer service expectations. You ... Leader, you play a pivotal role in the daily operations of our small site, embodying a beacon of...written and verbal. + A passion for delivering exceptional customer service and driving team success . **Qualifications… more
- iHeartMedia (Medford, MA)
- …and the iHeartRadio Jingle Ball Tour; + iHeartRadio is the **\#1 streaming radio digital service** in America; + Our **social media footprint** is 7 times larger ... of audio** , from on demand to broadcast radio, digital streaming radio and podcasting, which bring data, targeting...insights for our sales organizations to help them build success for their clients at a more efficient cost… more