- Cayuse Holdings (Salt Lake City, UT)
- **Overview** **Job Title:** Senior Service Desk Agent **Cayuse Company:** Cayuse Commercial Services **Location:** Remote **Pay Rate:** $23-$27 per hour **The ... Work** The Senior Service Desk Agent provides customer service solutions within service level agreements using company and project quality and quantity… more
- Salt Lake County (Salt Lake City, UT)
- …users at local and remote sites. Responds to trouble calls, performs day-to-day service desk operations duties, and provides technical support to county staff ... security, and associate peripherals + Client Server desktop support + Service desk functions such as incident ticketing and tracking systems, Cloud solutions,… more
- Cayuse Holdings (Salt Lake City, UT)
- **Overview** The Service Desk Agent provides customer service solutions within service level agreements using company and project quality and quantity ... What You Need** + High school diploma or GED required. + Experience preferred Service Desk or Customer Service experience + Two (2) to five (5) years… more
- CompuCom (Salt Lake City, UT)
- …Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Service Desk Technician to join our team. Our Service Desk Support ... clients and industries. They are the first point of contact for all service requests needing support for technical/IT issues involving desktop, laptop or network… more
- LEES MARKETPLACE (North Ogden, UT)
- …the function of the front end, and selling a variety of specialty items at our Service Desk . If you are great with people and enjoy being a leader, apply ... for our Customer Service Desk today! **Primary Position Duties:** + Develop maximum customer relations through a friendly and courteous behavior. + Promote a… more
- University of Utah Health (Salt Lake City, UT)
- …Works under immediate supervision. + Other duties as assigned by the help desk manager. **Knowledge / Skills / Abilities** + Ability to troubleshoot issues remotely. ... Flexible, with an excellent work ethic. + Excellent customer service and communication skills, including written, verbal and telephone...Retirement Systems ("URS"). Eligible new hires with prior URS service , may elect to enroll in URS if they… more
- Cayuse Holdings (Salt Lake City, UT)
- …Commercial Services **Location:** Remote **Pay Rate:** $15-$17 per hour **The Work** Help Desk Agent provides customer service solutions within service level ... USD $15.00 - USD $17.00 /Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/2632/help- desk -agent/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834356743) **Location** _US-_ **ID** _103312_ **Category** _Customer Service… more
- ISC2 (Salt Lake City, UT)
- …and end-user escalations. This position serves as the **primary escalation point** for the Service Desk and is expected to lead in issue resolution across ... ISC2. + Serve as the primary escalation point for complex Service Desk incidents and requests, including user access provisioning, permission modifications, and… more
- University of Utah (Salt Lake City, UT)
- …a dynamic team that supports REDCap project builds, day-to-day operations of our BMIC service desk in collaboration with investigator teams. You'll be able to ... for service recharge projects. + Coordinate day-to-day application operations and service desk support. + Develop and maintain user-facing documentation and… more
- SHI (Salt Lake City, UT)
- …technical issues, and collaborates with both internal and external stakeholders, including Service Desk Analysts and Account Managers. Key duties include ... personal and professional growth. + Mentor and train lower-tier engineering and service desk employees. + Document work and contribute to a global knowledge… more
- HCA Healthcare (Salt Lake City, UT)
- …resource responding to end user desktop incidents and requests reported to the Service Desk . Problems beyond the scope of their ability or responsibility ... IT&S desktop equipment and software + Effectively works with customers, Service Desk and Technical Services personnel + Participates in meetings, committees and… more
- Trace Systems Inc (Hill AFB, UT)
- …to restore service , escalating the issue to the correct Tier II technician/ service desk , and tracking/reporting restoration and mission impact to DISA Global ... assesses and reports unscheduled outages to the DISA Global watch desk and provides simultaneous, near-real-time situational awareness to the AISR community… more
- LEES MARKETPLACE (North Ogden, UT)
- …with tact and patience. + Assist with price checks as directed by Cashiers, Service Desk , and/or Leadership. + Attends departmental, store and company meetings ... guests. We pride ourselves on offering high-quality products, exceptional service , and a friendly, welcoming environment. We value our...Clerks play a vital role in providing exceptional guest service at the front end of the store. This… more
- University of Utah (Salt Lake City, UT)
- …in a research or academic environment. + Experience with project management and service desk platforms (eg, Jira, ServiceNow). + Familiarity with research ... support the design, integration, and optimization of operational workflows across CTSI service units. This role will focus on aligning project registration, effort… more
- Salt Lake County (Salt Lake City, UT)
- …infrastructures. Plans, executes, and finalizes projects. Supervises Server Administrator and Service Desk Specialists staff. This is a working supervisor ... is more than a place its our heart and service that bring us together. We encourage a work...position, and the role includes performing Server Administrator and Service Help Specialist duties. MINIMUM QUALIFICATIONS Bachelor's degree from… more
- HCA Healthcare (Salt Lake City, UT)
- …working with enterprise and facility resources as an application SME to resolve service desk incident tickets for assigned application or responsibilities with ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...documented, and issues escalated as needed. + Adheres to service management operational policies and best practices, contributing to… more
- SHI (Salt Lake City, UT)
- …technical role that requires expertise in supporting customers in Managed Services + Service desk or other related technical support experience + Foundational, ... Account teams to ensure customer satisfaction and uncover additional product and service opportunities via SHI or MSP partner services, programs, or offerings.… more
- Lincoln Financial (Salt Lake City, UT)
- …stability and capacity management. This includes working directly with the IT Service Desk , infrastructure, and business support teams to validate, confirm ... leveraging and applying knowledge to administer the data protection infrastructure and service portfolio. **What you'll be doing** + Responsible for the engineering… more
- The LEGO Group (Farmington, UT)
- …web site or need assistance completing the application process, please contact the HR Service Desk at 1.###, option #3. Please note, these communication channels ... team's ability to exceed our high standards of customer service , product knowledge and sales. Experience the pride, commitment...pricing) is maintained effectively, with a focus on customer service and maximizing profitable sales . Ensure that all… more
- RES (Salt Lake City, UT)
- …+ Identify opportunities to shift first line support activities to the IT Service Desk . **Collaboration & Communication:** + Maintain robust working practices ... Problem and Request Management:** + Log and track tickets in the Service Management solution, ensuring timely resolution of incidents and requests. + Undertake… more