- PenFed Credit Union (Mclean, VA)
- …it's about being a part of the PenFed family. PenFed is hiring a (Hybrid) Director , ITSM at our Tysons, Virginia or San Antonio, Texas location. The primary ... of IT services in a dynamic, high availability environment. The Director , ITSM will ensure that incidents, problems and changes are managed effectively,… more
- Guidehouse (Mclean, VA)
- …written communication skills. + Expertise implementing multiple ServiceNow modules, preferably ITSM , ITOM, IRM, and/or SPM. + Experience with Software Development ... Lifecycle methodologies, deliverables, and controls. + Well-rounded technology consulting experience desired, to include ability to define requirements, lead client meetings, facilitate UAT, and conduct trainings. + Experience working in an Agile environment.… more
- CACI International (Chantilly, VA)
- …with 10 or more years of combined IT Program Management, Service Management ( ITSM ), and Systems Engineering (SE) management experience in an IT Service Provider ... of functional areas leads though implementation, maintenance, and delivery of the ITSM Practices. Key focus areas will be on operational Situational Awareness (SA)… more
- TekSynap (Chantilly, VA)
- …ensuring the platform aligns with business needs and IT Service Management ( ITSM ) best practices. This role requires a blend of technicalexpertise, problem-solving ... andapplications. Theservice desk uses ServiceNow asanInformation Technology Service Management ( ITSM ) tool set to document, process, andmonitorincidents, problems, inquiries,… more
- TekSynap (Chantilly, VA)
- …IT services and applications,using the customer's Information Technology Service Management ( ITSM ) tool set to document, process, and monitor incidents, problems, ... a **Help Desk Support Technician** tosupport theOffice of the Director of National Intelligence (ODNI)National Counterterrorism Center (NCTC).This analystwill play… more