- BAE Systems (Chantilly, VA)
- …related to these systems (both hardware and software). As a Network Operations Center (CNOC) Tier II Incident Management Technician the candidate will ... Other incentives may be available based on position level and/or job specifics. ** Tier II Incident Management Technician** **113942BR** EEO Career Site… more
- Leidos (Chantilly, VA)
- …change requests. + Provide support to Tier III network engineers for incident management and projects (site surveys, TEMS, coordinate and install new ... Modernization Sector at Leidos has an opening for a Tier II Network Technician** to support computer...equipment). + Perform configuration management functions such as update… more
- CoreSite (Reston, VA)
- …systems and software programs - ie, MS Word, Excel, MS Outlook + A Tier II technician will gain an on-the-job understanding of the mechanical, electrical, ... nurturing your professional growth and success. Data Center Technician II Role: The Data Center Technician II ...Day Shift, Sunday - Thursday 6:00am - 2:30pm A Tier 2 technician will be responsible for day to… more
- Epsilon, Inc (Manassas, VA)
- **Information Assurance Analyst II ** **Who is Epsilon:** Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing ... international partners and foreign military sales (FMS) clients, providing top- tier desk-side support, and offering adaptable enterprise infrastructure solutions.… more
- Epsilon, Inc (Manassas, VA)
- **COMSEC Custodian II ** **Who is Epsilon:** Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing Information ... international partners and foreign military sales (FMS) clients, providing top- tier desk-side support, and offering adaptable enterprise infrastructure solutions.… more
- Epsilon, Inc (Manassas, VA)
- **Security Specialist II ** **Who is Epsilon:** Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing ... international partners and foreign military sales (FMS) clients, providing top- tier desk-side support, and offering adaptable enterprise infrastructure solutions.… more
- CACI International (Chantilly, VA)
- …and accurate information to support decision-making + Develop, implement, and enforce incident management plans, procedures, and protocols to ensure effective ... the Sustainment and Administration of an Enterprise ServiceNow implementation (IT Service Management (ITSM), IT Operations Management (ITOM, etc.). In this role… more
- CACI International (Chantilly, VA)
- …**Responsibilities:** + Leverage technical background to guide troubleshooting and incident management of technicians responsible for troubleshooting/resolving ... Ensure the team escalates all issues unresolved at a Tier 2 level to Tier 3 to...as needed. + Monitor network performance using various network management tools. + Initiate and coordinate incident … more
- Optiv (Herndon, VA)
- …Identity and Access Management , Vulnerability Management , Endpoint Protection, Incident Response activities, etc.; and will provide tier two production ... threat intelligence bulletins. + Participate in threat hunting and incident response events. + Lead third-party risk management...time. + CISSP or other DoD 8570 IAM Level II certification required, other security certifications are a plus.… more
- Optiv (Herndon, VA)
- …system. + Assist and recommend actions in security operations center tier I and tier II incident response incidents. + Assist in ES tuning performance by ... and will be expected to assist Associate and Level I/ II Engineers with tasking. Excellent communication skills are essential...Spend 80% of their time on engagement delivery. Engagement Management + Serve as a level of mentorship for… more
- CACI International (Chantilly, VA)
- …and rapid issue resolution. As a Frontline Account Manager, you will provide Tier 1 support via phone, email, and walk-up channels, handling inbound incidents, ... (including Windows and Linux). You will be responsible for incident triage, ticket creation in a web-based CRM, initial...restart services and hardware when needed, and coordinate with Tier 2/3 teams to address complex problems. As part… more
- TekSynap (Fort Detrick, MD)
- …ensuring 24x7x365 coverage for critical and high-priority incidents. + Coordinate incident management , service requests, and problem resolution with internal ... and call abandonment rates. + Implement and maintain knowledge management systems, ensuring up-to-date documentation and user resources. +...ensuring up-to-date documentation and user resources. + Oversee the Tier I Call Center, Tier II… more
- CACI International (Chantilly, VA)
- …and operability objectives are well understood and achievable + Provides all Tier 2/3 activities, including incident analysis and resolution, troubleshooting, ... of current infrastructure ecosystems + Uses lab facilities to promote incident /problem investigation, resolution, and feasibility of investigation and feasibility of… more
- CACI International (Chantilly, VA)
- …and operability objectives are well understood and achievable + Provides all Tier 2/3 activities, including incident analysis and resolution, troubleshooting, ... of current infrastructure ecosystems + Uses lab facilities to promote incident /problem investigation, resolution, and feasibility of investigation and feasibility of… more
- CACI International (Chantilly, VA)
- …and operability objectives are well understood and achievable + Provides all Tier 2/3 activities, including incident analysis and resolution, troubleshooting, ... of current infrastructure ecosystems + Uses lab facilities to promote incident /problem investigation, resolution, and feasibility of investigation and feasibility of… more
- Optiv (Herndon, VA)
- …+ Assist and recommend actions in security operations center tier I and tier II incident response incidents. + Automate issue resolution and compliance ... career development efforts. + Spend 80% of their time on engagement delivery. Engagement Management + Execute all tasks outlined in the scope of work and follow… more
- Epsilon, Inc (Manassas, VA)
- …and secure communications systems. + Familiarity with COMSEC reporting requirements and incident management protocols. + Understanding of risk management ... international partners and foreign military sales (FMS) clients, providing top- tier desk-side support, and offering adaptable enterprise infrastructure solutions.… more
- General Dynamics Information Technology (Manassas, VA)
- …groups, advisory groups, and advisory council meetings + Strong background in Patch/Configuration management , DevOps, and tier 3 support + Assist team to design, ... Perform analysis of network security, based upon the Risk Management Framework (RMF) with emphasize on Joint Special Access...and processes + Work as part of a security incident response team as needed + Build operational Operations… more
- TekSynap (Ashburn, VA)
- …+ Deep knowledge of capabilities and experience with security information and event management (SIEM) and networked-device management tools such as Splunk and ... minimum of five (5) years of experience as a Tier III senior cyber threat hunt analyst performing threat...or one of the following: DoD 8570 IAT Level II or IAM Level I or CSSP Analyst /… more
- Acclaim Technical Services (Mclean, VA)
- …help desk position + Special non-commercial systems administrator experience (access management /file transfer) IAT Level II certification. + Experience with ... a team of IT support professionals responsible for remote incident response. In this role, you will use processes...troubleshooting, designing, and implementing fixes with minimal escalation to Tier 3 support + Providing basic user training in… more