- ABBTECH Professional Resources, Inc. (Frankfort, KY)
- …experience as call center representative or similar position + Experience in customer service is essential. + Proficient in English; Good knowledge of ... Functions:** We are looking for a competent **Call Center Representative ** to field customer calls and emails,...to sites. With the primary goal to achieve excellent customer service for our customers that drives… more
- ASM Research, An Accenture Federal Services Company (Frankfort, KY)
- …execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and ... to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services… more
- WM (Irvine, KY)
- …on DVIR form for corrective review/repair. + Immediately reports any unsafe situations or service calls to Route Manager or Dispatch before attempting service . + ... Dispatch or Route Manager of issues as prescribed by Service Machine protocol, including blocked containers, potential missed pick-ups...or problems that arise on the route. + Communicates customer requests or issues to Dispatch or Route Manager.… more
- WM (Frankfort, KY)
- …to understand business requirements + Drive high levels of internal customer satisfaction + Identify and implement improvement opportunities Project Oversight + ... & Reporting + Develop and maintain program reporting tools + Monitor service and Key Metrics performance + Establish project standards, policies, and processes… more