- PharmaCord (Lexington, KY)
- …to access and affordability, including HIPAA and insurance guidelines. Managed through call /contact center structure, this role supports inbound and outbound ... When you join the team as an Executive Case Manager , you'll have the opportunity to make a difference...details of their medical records, your mastery of the program requirements, and ensuring their prescriptions or cases are… more
- GAP Solutions Inc (Frankfort, KY)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... necessary to augment federal staff. **Position Objective:** The Deputy Program Manager (DPM) will support the ...overall execution and oversight of the HSI Tip Line Call Center contract. The DPM serves as… more
- GAP Solutions Inc (Frankfort, KY)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... as necessary to augment federal staff. **Position Objective:** The Program Manager (PM) will serve as the...and performance issues related to the HSI Tip Line Call Center contract. The PM is responsible… more
- PNC (Lexington, KY)
- …and have an opportunity to contribute to the company's success. As a Business Center Assistant Manager within PNC's Retail Branch organization, you will be based ... service and operational aspects of a Branch & Business Center branch. Builds a high performing team through the...has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected… more
- Fresenius Medical Center (Georgetown, KY)
- …values and customer service philosophy. Adheres to the FMCNA Compliance Program , including following all regulatory and FMS policy requirements. Ensure provision ... requirements and programs. Adheres to all requirements of the FMCNA Compliance Program , and FMS patient care and administrative policies as the clinical leader,… more
- General Motors (Frankfort, KY)
- …and across our 1st party apps and branded websites. **About the Role** Design Program Manager are responsible for enabling the operational frameworks of the GM ... candidate is expected to report to **GM Global Technical Center or** **Sunnyvale Technical Center ** or **Austin...Program Management, Marketing and Brand Studios, our Design Program Manager ensure seamless collaboration and successful… more
- Otsuka America Pharmaceutical Inc. (Frankfort, KY)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... forecast with key vendors / suppliers. Working closely with program / project manager , product development, new...please contact the FBI through the Internet Crime Complaint Center at: https://www.ic3.gov , or your local authorities. Otsuka… more
- Cardinal Health (Frankfort, KY)
- …or equivalent work experience, preferred + 2-3 years' proven experience in a call center leadership position exposed to customer service preferred + Strong ... abandonment rate, Service Level, After Call Survey and First Call Resolution + Responsible for testing/solutioning/approving program changes including those… more
- CenterWell (Lexington, KY)
- …or existing services within the clinic. + Participates in the local primary care "on- call " program of CenterWell as needed. + Assures personal compliance with ... growth are prioritized. + **Work-Life Balance** : Enjoy generous PTO, minimal call responsibilities, and CME time. **Your Role & Responsibilities** + Evaluates and… more
- Molina Healthcare (Lexington, KY)
- …of Healthcare Providers and Services (CAHPS), and other quality metrics. * Assists call center pharmacy technicians with clinical questions and phone calls from ... care team (ICT). * Works with the Pharmacy Benefit Manager (PBM) to manage formulary changes and update marketing...and/or cost-control initiatives. * Provides leadership for the pharmacy call center team under the direction of… more
- Ensono (Frankfort, KY)
- …supporting, and optimizing all operating systems assigned. This position reports to the Manager of the z/VM, z/Linux team and is responsible for assisting in the ... performance and quality of services delivered + Assist Data Center Operations to ensure SLAs are met + Coordinate...Performance Suite (zVPS, zPRO, zVRM) + Broadcom / CA VM: Manager and composite products + IBM Dirmaint + IBM… more
- Sharecare (Frankfort, KY)
- …that is responsible for improving both the individual health and wellness of program participants and the overall health status of a client's population. The Health ... A Health Coach is supervised by an Operations Coach Manager . **Essential Job Functions:** Participating in the following types...outbound)- contacting eligible participants to inform them of the program offering and enroll them in the program… more
- WM (Frankfort, KY)
- …Works to meet or exceed service and operational goals established for the call center , including productivity, quality, and timeliness goals. + Collaborate with ... to the company and customer, with approval by account manager . + Work with other supervisors/managers to coordinate services...company match + Life Insurance + Employee Stock Purchase Program + Employee Discount Programs If this sounds like… more
- Cayuse Holdings (Frankfort, KY)
- …System. + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a technology support organization + ... / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term… more
- TTEC (Frankfort, KY)
- …Outlook, PowerPoint), Oracle, Kronos, Tandberg or ability to learn technology quickly + Call center experience + Have an active Resident State Insurance License ... or an exceptional one. You'll report to the Training Manager . In this role, you'll impact your team and...the ability to successfully complete the college of insurance program and obtain a license What You Can Expect… more
