- Insight Global (Boston, MA)
- …Workplaces for Flexibility, Best Workplaces for Giving Back, and Best Workplaces for Parents. The Service Desk analyst will serve as the front line for the ... Skills and Requirements - 2-4 year Technical Degree OR equivalent experience as a Service Desk Analyst (1-2 years) - Proven expertise with positive customer … more
- CAI (Boston, MA)
- …Number** R3705 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst , you will be responsible for receiving ... needed to solve requests. **Job Description** We are looking for a customer service -oriented ** Service Desk Analyst ** to provide Level 1 technical… more
- Robert Half Technology (Woburn, MA)
- Description We are offering a contract to hire employment opportunity for a Help Desk Analyst II in Woburn, Massachusetts. As a Help Desk Analyst II, you ... migration, Windows Hello setup, general helpdesk support and customer service . Responsibilities: * Oversee the configuration and deployment of...minimum of 3 years of experience in a Help Desk Analyst role or similar IT support… more
- Carrington (Boston, MA)
- **Come join our amazing team and work remote!** The Treasury Wire Desk Analyst l will be responsible for assisting the Treasury department with its ongoing daily ... initiatives and projects, such as bank account management, banking service enhancements, system reconciliations, and system administration. Perform all duties… more
- BAE Systems (Hudson, NH)
- …include developing and executing installation procedures, testing, troubleshooting, responding to service desk break/fix tickets and service requests, ... a job opening for an Engineering Tools Technical Support Analyst for our New Hampshire facilities. As a key...Support users in a timely manner using ServiceNow Help Desk ticketing system. Interested candidates should have good communication… more
- Patriot Group International, Inc (Devens, MA)
- …Intelligence Specialist, USAF - 1N791 Human Intelligence Specialist, 1N490 Intelligence Fusion Analyst OR other DoD joint service intelligence specialty codes, ... Reachback Senior Counterintelligence Analyst Position Type: Full-Time, Exempt - Contingent upon...Requirements: + Must be able to work at a desk using computers and other typical office equipment for… more
- Atrius Health (Newton, MA)
- …andmaintainsdatabases. * Troubleshoots problems and questions generated by users via Help Desk tickets or Customer Service Requests. * Prioritizes and implements ... SUMMARY Under general supervision, provideshighly complexfunctional and technical systems analyst support for Epic SuiteofApplications. Serves as a liaison between… more
- Parker Hannifin Corporation (Woburn, MA)
- …Responsibilities: + Managing incidents and requests in coordination with global IT service desk , utilizing ITIL foundational principles. + Responsible for direct ... Digital & IT Analyst Location : Woburn, MA, United States Job...least 2 years of experience in a support or service role, actively interacting with customers on a regular… more
- Reynolds & Reynolds (Andover, MA)
- Senior Customer Experience Analyst Support Andover, MA Full-Time Apply Here ‹ View jobs Position description: TSD Mobility Solutions, Inc., an affiliate of Reynolds ... and Reynolds, is looking for a Senior Customer Experience Analyst at a level 2. In this position you...include, but are not limited to: -Offer excellent customer service assisting our clients with our software-as-a- service … more
- Sevita (Boston, MA)
- …application security + Perform support of production applications by responding to service desk assignments, tracking problems/issues, and following up with ... **Application Programming Analyst ** Develops and maintains software as instructed by...or .net. + Experience with XML, integration, workflow, and Service Oriented Architecture + Experience working on projects requiring… more
- CAI (Boston, MA)
- …first shift and take second and third shift phone calls and tickets for the IT Service Desk + Use software, such as Remedy or ServiceNow to report, track and ... Type** Full time **Worksite Flexibility** Remote **Job Summary** As the Network Analyst , you will monitor network, system, and application performance as well as… more
- Public Consulting Group (Boston, MA)
- …. **_Job Description_** **Overall Responsibilities:** This role serves as a support desk agent for a suite of K-12 education software products in a ... the use of data-driven problem solving and case management. Our service professionals partner with internal and external stakeholders including clients, client… more
- Windstream Communications (Boston, MA)
- Network Analyst II in BTAC Arkansas, USA * Georgia * North Carolina, USA * Ohio, USA * South Carolina, USA * United StatesReq #1876 Thursday, August 15, 2024 Kinetic ... Your work will directly contribute to making Kinetic the most helpful internet service provider, ensuring our customers Internet better (TM) every day. ** ** **About… more
- Tufts Medicine (Burlington, MA)
- …support, to troubleshoot and resolve system issues escalated by the Help Desk . 8. With managerial oversight, leads small projects. **Physical Requirements** **:** 1. ... development life cycle and familiar with agile development. 5. Excellent customer service orientation. 6. Flexibility and can-do attitude. 7. Ability to exercise… more
- Insight Global (Boston, MA)
- …to a Level 3 analyst . Provide explanation and training to Level 1 Service Desk to build technical knowledge, including firm policies and procedures. Clearly ... service to all firm employees. The Technology Support Analyst (Level 2) works in tandem with the Level 1 Service Desk to resolve inquiries to a wide… more
- Staples (Framingham, MA)
- …regarding Prospect Desk processes and deployments. + Provide a support service and interface directly with the Business Development sales leaders. + Strategic ... and interfacing directly with the field sales team regarding all Prospect Desk performance metrics and process enhancements. + Ability to solve business problems… more
- Motion Recruitment Partners (Acton, MA)
- …9. May work the help desk and provide telephone support or arrange for service of trouble calls to users. 10. May act as the primary contact with suppliers and ... mentioned that he would expect someone with strong soft skills, maybe Business Analyst with a technical background. (customer comments)5. Local to Acton, MA ( Boston… more