- CVS Health (Woonsocket, RI)
- … Digital product team along with monitoring key operational metrics to optimize the Digital Customer Experience across digital channels. This role ... of Customer insights for Experiences across the Digital enterprise. The Manager , Digital ...+ 3+ years experience with Voice of Customer , Pharmacy, Research, and/or Digital . + 2+… more
- Middlesex Savings (Westborough, MA)
- …fintech + Strong understanding of digital banking platforms, mobile UX/UI, APIs, and customer journey mapping is + Experience working in a community bank is ... **Overview** The Digital Solutions Product Manager is responsible...is responsible for acting as the voice of the customer and developing profitable digital products and… more
- Sharecare (Providence, RI)
- …+ BA/BS degree from an accredited college/university + Minimum 3-year experience in client service of digital advertising campaigns (pharmaceutical ... **Job Description:** Sharecare is the leading digital health company that helps people by providing...Strategic Sales Director in the Lifesciences division, the Account Manager is a critical client facing team member who… more
- Citizens (Johnston, RI)
- Description As a First Line Risk Senior Manager supporting the Treasury Solutions division in Commercial Banking, you will represent the First Line of Defense and ... identify and mitigate potential risks within the Commercial digital and access channels. This role focuses on identifying, assessing, and mitigating technology and… more
- Brink's (Providence, RI)
- …North American footprint (US and Canada) with the goal of enhancing the customer onboarding experience and accelerating revenue generation. The ideal candidate ... a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers...We have a challenging opportunity for a Continuous Improvement Manager . Job Summary: The Capacity Planning Manager … more
- Citizens (Johnston, RI)
- …and impact. + Champion Human-Centered Design and data-driven decision-making to enhance customer experience . + Ensure compliance with banking regulations and ... and collaborative individual to serve as a Senior Product Manager and help drive our Consumer Digital ...level. The ideal candidate will have prior product management experience and knowledge of transfers and money movement in… more
- GE Aerospace (Providence, RI)
- **Job Description Summary** The Sr. Digital Technology (DT) Sourcing Manager will be responsible for executing the sourcing strategy for the indirect DT ... 4 years (specific) experience + minimum of 5 years Software, Sourcing experience **Desired Characteristics:** + 6+ years of Digital Technology Sourcing … more
- ISC2 (Providence, RI)
- …Strategy** + Drive experimentation and implementation of AI use cases related to customer experience , reporting, and engagement + Collaborate with the CIO and ... will lead the strategy, governance, and execution of the organization's customer -facing and revenue-generating digital platforms. This role is responsible… more
- Fujifilm (Providence, RI)
- …includes Printshops, CRD's, Graphic Designers, Mail Fulfillment and any other potential Digital Press customer . + Maintains an effective business relationship ... + High school diploma or GED equivalent + Minimum of 5 years' sales experience in Production Toner Digital Printing or Printing Industry. + Ability and… more
- Citizens (Westwood, MA)
- …requests assigned by my manager . Qualifications: + 3-5 years of experience in content marketing, social media management, digital marketing, or ... driving awareness, engagement, and retention. Reporting to the Vice President, Enterprise Content Manager , the Digital Content and Social Partner will: + Oversee… more
- Eaton Corporation (Franklin, MA)
- …or business management from an accredited college or university -Two years of experience in a customer facing integration or engineering leadership role. ... ESS division is currently seeking a Team Leader - Digital Integration Solutions - Northeast. The expected annual salary...I-485 job portability, etc. Preferred Qualifications: -Five years of experience in a customer facing integration or… more
- System One (Providence, RI)
- …tools (eg, Adobe Analytics, Google Analytics). + Proficiency in Adobe Experience Manager + Strong analytical, problem-solving, and communication skills. ... or equivalent experience . + 6+ years of experience in a digital marketing role with...the latest version of your browser. **Diversity Inclusion & Customer Service Statement** TeamPeople, a division of System One,… more
- Cengage Group (Providence, RI)
- …. Location: Remote or Hybrid (Territory-Based) **ABOUT THE ROLE** As a Manager , Customer Success, you will play a dual role-serving as ... on opportunities to increase adoption footprint within districts + Advocate for the customer internally and ensure a seamless, high-impact experience **Team &… more
- Cengage Group (Providence, RI)
- …needed to achieve organizational goals **Skills you will need here:** + Proven experience in customer success or account management roles; bachelor's degree ... without a college degree + Prior people leadership experience leading customer success, initiatives, projects, or...goal achievement + Record of leading change effectively + Experience with eLearning and online homework digital … more
- PagerDuty (Providence, RI)
- …build a more equitable world-all in a flexible, award-winning workplace. **Principal Product Manager , Chat Experience ** PagerDuty is seeking a Principal Product ... Manager to lead Chat Experience across Slack and Microsoft Teams. In this role,...intuitive solutions + Define and measure success through adoption, customer satisfaction, and cross-platform experience quality **Basic… more
- CVS Health (Woonsocket, RI)
- …business. It involves cross-functional collaboration, P&L ownership, and driving innovation in digital merchandising and customer experience . This role ... continual improvement mindset to create simplicity and improve the colleague and customer experience . + Strong interpersonal skills as demonstrated by successful… more
- Cardinal Health (Providence, RI)
- …and "connect the dots" across Cardinal Health. **Qualifications** **_:_** + 7-10 years' experience conducting research to inform digital and non- digital ... driven to deeply understand user needs and uncover complex customer struggles? Are you enthusiastic about research, data analysis,...let's talk. Cardinal Health is looking for a versatile Manager of Research & Insights. As a key member… more
- Santander US (Westport, MA)
- …oversee the performance of the branch and daily operations, ensuring excellent customer experience , achievement of financial goals and efficient operations. The ... branch scheduling to balance branch needs with employee availability. + Utilize digital technologies and platforms to enhance customer interactions, educate them… more
- US Tech Solutions (Woonsocket, RI)
- …brief development, media strategy & plan (in collaboration with media team), digital capabilities, in store experience collaboration with Operations on field ... **Position Summary:** **Duties** The Strategic Marketing Senior Manager will support the business. They will drive...least one of these areas:** * Performance Marketing - Experience designing and running digital lead generation… more
- Cengage Group (Providence, RI)
- …To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/ . The **Portfolio Manager ** (PM) is a Cengage Higher Education Portfolio ... proposals, take mitigated risks, and guide strategic decisions. + Balance experience , market knowledge, and insights to make impactful decisions and long-term… more