- Air Conditioning Contractors of America (Walpole, MA)
- …the efficient use and allocation of the Parts Runner's time with the Service Manager . Resolving customer concerns and complaints in a timely, efficient, and ... The Installation Manager reports to the General Manager ...procedures, practices, and promotion of the Clevco Mechanical Inc. customer satisfaction guarantee philosophy Working with other Department Managers… more
- ELECTRICAL COMPONENTS INTERNATIONALHOLDINGS COMPANY (Norwood, MA)
- …$90000.00 Salary/year Job Category QA - Quality Control Description ECI is seeking a Quality Manager to lead the MRG quality team in Norwood, MA. In this role, the ... Quality Manager will be responsible for ensuring compliance and ensure...methods to verify that product is released according to customer requirements Measure control and maintain optimal levels of… more
- Grove Bay Hospitality Group (Warwick, RI)
- …our restaurant in TF Green Airport! The Back of the House (BOH) Manager is responsible for ensuring the day-to-day back-of-house restaurant operations run smoothly. ... In order to do so the BOH manager must ensure that the kitchen is appropriately staffed,...of kitchen processes 1 Year of management and kitchen experience Ability to use POS software Proficiency in Microsoft… more
- Central One Federal Credit Union (Milford, MA)
- …assigned. Requirements Education: A high school diploma Experience : 1 - 3 years of experience in a customer service or loan department of a credit union or ... Job Type Full-time Description JOB STATUS: Non-Exempt REPORTS TO: Branch Manager SUPERVISES: None Schedule: Monday, Tuesday, Wednesday & Friday - 7:45AM - 5:15PM,… more
- Air Conditioning Contractors of America (Millis, MA)
- The Service Technician reports to the Service Manager , and is responsible for performing a range of HVACR jobs for commercial, and residential customers. Benefits ... Competitive Compensation Year-Round Work Spiffs, Rewards, & Employee Contests Customer -based activities involved in this position require an individual who… more
- Air Conditioning Contractors of America (Oxford, MA)
- …but complementary roles: Direct support of the corporate Owner-Team and General Manager Direct support of the Department Managers General support of the sales ... sales staff need to be approved by the General Manager to ensure equitable and effective distribution and use...backup for the Receptionist. Job Qualifications: High school diploma. Experience and the physical ability to perform all modern… more
- The Hertz Corporation (Providence, RI)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- CVS Health (Woonsocket, RI)
- …product team along with monitoring key operational metrics to optimize the Digital Customer Experience across digital channels. This role will help to support ... _Proactive Insights:_ + Utilizing an array of "Voice of Customer " tools, the CEM Manager will identify...data. _Strategy:_ + Develop a product roadmap to improve Customer Experience based off customer … more
- Michaels (Warwick, RI)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - PROV-WARWICK, RI Deliver a customer centric shopping experience by managing... service. Nights and weekends (nights). + Assist Store Manager in leading and managing adherence to Standard Operating… more
- Anytime Fitness (Holliston, MA)
- …with our customers, baristas, and General Manager to ensure the best customer service experience alongside the most delicious food and drinks. Their ... running as efficiently and effectively as possible. The ideal candidate has experience with restaurant opening/closing processes and has worked in a restaurant… more
- Nutanix (Providence, RI)
- …Opportunity** Are you a seasoned finance professional with over 10 years of experience in customer financing (focus on subscription software preferred), strong ... our growth and success. **About the Team** The Finance Manager will join the newly established Customer ...workflow. **What You Will Bring** + 10+ years of experience in customer financing and channel sales… more
- PulteGroup (Westborough, MA)
- …your growth is supported, and your work makes a lasting impact Job SummaryThe Customer Care Manager II is responsible for managing homeowner service requests in ... in his/her assigned area. The primary responsibility of the Customer Care Manager II is to respond...Bachelor's Degree preferred + Minimum of 1-2 years of customer service, warranty experience , or equivalent preferred… more
- Confluent (Providence, RI)
- …through the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... financial aspects of their business relationship with Confluent + Experience with the sales discovery process and customer... Experience with the sales discovery process and customer service escalation models + Experience running… more
- NTT America, Inc. (Providence, RI)
- …and work with cross-functional teams to drive initiatives that enhance the customer experience . **Revenue Growth and Business Impact** + Proactively identify ... or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and...Bachelor's degree required; advanced degree (MBA or equivalent) preferred. ** Experience :** + 10+ years of customer success,… more
- Cengage Group (Providence, RI)
- …. Location: Remote or Hybrid (Territory-Based) **ABOUT THE ROLE** As a Manager , Customer Success, you will play a dual role-serving as ... on opportunities to increase adoption footprint within districts + Advocate for the customer internally and ensure a seamless, high-impact experience **Team &… more
- Datavant (Providence, RI)
- …of customer -centricity **What You Bring To The Table:** + 7+ years experience in healthcare technology and customer facing roles (required) + Proven ability ... customer stakeholders + Seasoned strategic program and project manager focused on connect the dots thinking that puts...one or more of the following areas (required): + Experience working within RWD health analytic companies, CROs, or… more
- ISC2 (Providence, RI)
- …connectedness that empowers all of our successes. Learn more. **Position Summary** The Manager , Customer Success & Account Management leads the team responsible ... logistics, or training services + Proficiency in CRM, reporting tools, and customer success platforms + Experience in education, certification, training… more
- Price Chopper (Sutton, MA)
- **Salary:** $19.75- $31.50 **SUMMARY** Ensures that fast, friendly, efficient customer service and courtesy is provided on the Front End and Customer Service ... Responsible for overseeing the Front End operation to include customer service desk, register checkouts, vestibule, parking lot/sidewalk, break-rooms, bathrooms,… more
- Cengage Group (Providence, RI)
- …needed to achieve organizational goals **Skills you will need here:** + Proven experience in customer success or account management roles; bachelor's degree ... of experience without a college degree + Prior people leadership experience leading customer success, initiatives, projects, or teams and implementing… more
- Nelnet (Providence, RI)
- …trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go ... to leverage FACTS best practices and to deliver a level of customer satisfaction that exceeds expectations. By building strong collaborative relationships with… more
