- Capgemini (New York, NY)
- Architect - Contact center Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll ... as Genesys Cloud, Amazon Connect, NICE CXone, Five9, or Cisco Webex Contact Center . * Architect omnichannel experiences across voice, chat, messaging, email,… more
- Amazon (New York, NY)
- …business. The Amazon Connect Specialist Team is made up of deep CX and Enterprise Contact Center domain experts who work directly with our customers to solve ... resources - 5+ years of experience building integrations across WFM, CRM, and contact center solutions or experience with communications protocols and APIs such… more
- Amazon (New York, NY)
- …Engineering, related field, or equivalent experience - 5+ years of experience as a contact center technology architect , enterprise IT Architect or ... senior contact center developer working with leading contact center technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys,… more
- AIG (Jersey City, NJ)
- …repetitive tasks to reduce time of delivery. + Interfaces with and assists the Contact Center Architect to contribute to reference architectures, standards ... the way we help customers to manage risk. Join us as a Senior Contact Center Engineer to play your part in that transformation. It's an opportunity to grow… more
- Amazon (New York, NY)
- …real world problems with significant impact? The Generative AI Innovation Center helps AWS customers implement Generative AI solutions and realize transformational ... and make plans for launching solutions at scale. The GenAI Innovation Center team provides guidance on best practices for applying generative AI responsibly… more
- Cognizant (Bridgewater, NJ)
- …. You will play a key role in designing and implementing cutting-edge contact center solutions that drive innovation and deliver exceptional customer ... **Job Title:** Sr. Google CCAI Cloud Architect **Application Deadline:** July 11, 2025 **About the...voice and digital AI Self-Service solutions for large, multi-location contact centers * Design, develop and implement AI self-service… more
- Amazon (New York, NY)
- …aligned with enterprise strategy and business architecture. - Experience in architecting contact center solutions Preferred Qualifications - 5+ years of ... help us grow. The Amazon Web Services (AWS) Solutions Architect team partners with customers to design and build...If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost… more
- Capgemini (New York, NY)
- **About the job you're considering** As the Azure Application Modernization Presales Architect , you will play a pivotal role in shaping and driving the next wave of ... large migrations within Capgemini's Cloud Center of Excellence. You will lead the design, development, and deployment of scalable Application Modernization… more
- J&J Family of Companies (Raritan, NJ)
- …would like to request an accommodation, please email the Employee Health Support Center (###@its.jnj.com) or contact AskGS to be directed to your accommodation ... are searching for the best talent for Principal MES Architect , CAR-T to be in Raritan, NJ Janssen Biotech,...of Supply Chain Systems and MES. The Principal MES Architect for Cell Therapy manufacturing will engage in collaboration… more
- Fiserv (Berkeley Heights, NJ)
- …global scale, come make a difference at Fiserv. **Job Title** Network Engineering Architect **About your role:** A qualified candidate can expect a fast paced, ... throughout all layers of the OSI model + Performing Multi-Tenant & Multi-Data- Center deployments + Tuning and diagnosing dynamic routing protocols and associated… more
- J&J Family of Companies (New Brunswick, NJ)
- …would like to request an accommodation, please email the Employee Health Support Center (###@its.jnj.com) or contact AskGS to be directed to your accommodation ... impact health for humanity. Learn more at https://www.jnj.com/. As a Principal Architect , you will take the lead in driving strategic planning, data integration,… more
- Amazon (New York, NY)
- …partners and customers achieve their full potential? Do you have the business savvy, Contact Center background, and sales skills necessary to help position AWS ... Industry and Solutions Connect team as a Partner Solutions Architect ! The Industry and Solutions (I&S) Partner Solutions ...Team is made up of deep CX and Enterprise Contact Center domain experts who work directly… more
- Amazon (New York, NY)
- …this is the place for you! In this role, you'll be at the center of AWS's sales strategy, partnering across the Specialist Sales organization to architect ... solving, and possess strong attention to detail. Key job responsibilities * Architect and execute a global Specialist Sales resource investment model, a mechanism… more
- Mizuho Corporate Bank (New York, NY)
- …Mizuho as the AI, Analytics & RPA Intake Lead! Mizuho AI and Analytics Center of Acceleration team are seeking a highly skilled and motivated Demand Intake Manager ... and RPA initiatives. Key Responsibilities: + Serve as the primary point of contact for stakeholders submitting AI, analytics, and RPA use cases. + Establish and… more
- Capgemini (New York, NY)
- **About the job you're considering** As the Azure GenAI Lead and Architect , you will play a pivotal role in shaping and driving the generative AI strategy within ... Capgemini's Cloud Center of Excellence. You will lead the design, development,...aligned with business goals and industry best practices. + Architect scalable GenAI solutions for various applications, including cloud-native… more
- Amazon (New York, NY)
- …trends in collaboration with our sales and partner teams to propose, architect , and implement transformational solutions for customers. We make customer success a ... as an enabler. Amazon Q Strategists are dynamic professionals who architect and propel customer success, expertly guiding organizations from initial proof-of-concept… more
- MetLife (Bridgewater, NJ)
- …initiatives focused on leveraging Artificial Intelligence (AI) to enhance customer and Contact Center associate experiences, optimizing tools such as Co-Pilot, ... forward. * Cultivate and manage relationships with multiple stakeholders including Contact Center LOBs, Digital, Application Development, Risk/Security, and… more
- Amazon (New York, NY)
- …You will also be deeply familiar with legacy IT environments, with data center economics including data center migration and refresh cycles, with common ... when compared to a traditional on-premises or co-located data center environment for our HCLS customers * Prepare and...such as AWS Certified Cloud Practitioner or AWS Solution Architect Associate - Master's degree Amazon is an equal… more
- Veterans Affairs, Veterans Health Administration (Kings County, NY)
- …Management section at a multi-faceted and affiliated VA Medical Center , including outlying community based outpatient clinics. Responsibilities The Supervisory ... warranted; ensures labor/management relations are maintained in accordance with Medical Center policy and procedures; and that other requirements such as effective… more
- Palo Alto Networks (New York, NY)
- …with your Account Managers and the local partners within your territory + Architect and propose validated solutions which address the identified SD-WAN and security ... and learning to maintain technical leadership of applicable technologies (data center , SDN, public cloud, security, networking, etc.) + Understand and effectively… more