- TEKsystems (New York, NY)
- …business needs, gather requirements, and develop solutions to deliver the desired call center experience. Work with technical teams and business leaders ... integration with other specialized disciplines: network security, wireless network, and IP telephony, call center , etc. These candidates are coming on board of a… more
- Institute of Electrical and Electronics Engineers (Piscataway, NJ)
- Manager Network and Unified Communications (E5946) - 250184 : MGT-B80 Description Job Summary The overall purpose of this position is to fully manage and enable ... the evolution of network and unified communications services. This includes planning, selecting,...of network strategies Evaluates, plans, recommends, and implements voice, call center , and enterprise network (LAN/WAN/Cloud) systems… more
- Capgemini (New York, NY)
- …call recording/monitoring. * Familiarity with cloud platforms (AWS, Azure, GCP), contact center analytics, and unified communications . * Experience with ... Architect - Contact center Choosing Capgemini means choosing a company where...and social channels. * Design customer journeys, IVR flows, call routing strategies, and agent desktop experiences integrated with… more