- GCG (Jefferson City, MO)
- **Overview** **GCG is currently looking for a Customer Service Account Manager to join our team at GCG's Leominster, MA location!** In this role, you will serve ... measuring the division's delivery performance and maintaining ISO 9001 documents for the Customer Service function. **Schedule:** 8:00am to 5:00pm EST or CST,… more
- Red River (Jefferson City, MO)
- …to ensure a successful deployment. + Provide training and support to customer 'send-users, IT teams, and stakeholders on how to effectively utilize Microsoft 365 ... projects simultaneously, ensuring adherence to project timelines, budgets, and quality standards. Coordinate with cross-functional teams, communicate project progress,… more
- ASM Research, An Accenture Federal Services Company (Jefferson City, MO)
- …+ Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization ... administration of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers.... management program or training team + Experience with customer service applications + Experience with metrics… more
- ASM Research, An Accenture Federal Services Company (Jefferson City, MO)
- …code rejects, issue follow up and resolution as requested. + Researches and analyzes customer service issues to provide information and solutions in a timely ... or GED. + 2-5 years or related experience in Customer Service or public relations. **Other Job...courteously with the public. + Strong commitment to providing quality service . + Strong attention to detail… more
- Scholastic (Jefferson City, MO)
- …customer requests. + Utilize various Customer Relationship Management programs to service customer needs. + Enter various types of data accurately and ... Resolve customers concerns or questions relating to Scholastic Education Solutions - Customer Success Services. Our customers in this department consist of internal… more
- UKG (Jefferson City, MO)
- …can confidently stand behind the solutions you sell, knowing your customers will receive top- quality service . Their decision to continue working with UKG will be ... decisions you make, and the care you show a customer all add up to real impact. Today, tens...become more effective in meeting our goals through deeper service to our customers. **Basic Qualifications:** + 5+ years… more
- Lincoln Financial (Jefferson City, MO)
- …reinstatements. * You will handle transfers of payments as needed and provide customer service to internal/external stakeholder, recognizing what needs to be ... are excited to bring on a Premium & Billing Service Processor to join our Group Protection Operations Team...done to meet the customer needs and demonstrate flexibility and responsiveness to create… more
- Walmart (Jefferson City, MO)
- …technicians communicating and developing interpersonal skills for providing safe and efficient customer service . Be an Expert Demonstrates knowledge of safety ... members experience in the TBC area and modeling high quality service and products developing influencing and...by implementing related action plans using the Open Door Policy : and applying these in executing business processes and… more
- Highmark Health (Jefferson City, MO)
- …and/or regulatory reporting and/or proven teaching, training, and program management preferred. + Customer service skills + Excel, Microsoft Word and Power Point ... This job is responsible for the oversight and enhancement of all Service Excellence efforts including complaint, grievance, and internal investigations of patient… more
- ASM Research, An Accenture Federal Services Company (Jefferson City, MO)
- …Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Seasonal role with potential end ... 0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other...being provided by customers. + Strong commitment to providing quality service . + Ability to foster a… more
- Walmart (Jefferson City, MO)
- …eat by ensuring availability, cleanliness and freshness. You will be in the front-lines of customer service - your smile makes a difference and you can help ... by smiling, greeting and thanking members * Providing exceptional customer service to members across the club...the member's experience in meat area and modeling high quality service and products; executing the basics… more
- Humana (Jefferson City, MO)
- …sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when ... & change. This body of work will span Sales programs that touch people, policy , process & technology. **Typical responsibilities will include but not limited to:** +… more
- Scholastic (Jefferson City, MO)
- …to meet customer needs and concerns. Seek feedback and effectively recover from customer service issues. + Provide value and ensure exceptional customer ... in retail or district/territory sales, event management, personal selling, and customer service with noted leadership ability and qualities demonstrated.… more
- Cardinal Health (Jefferson City, MO)
- …as required. + Appropriately routes incoming calls when necessary. + Meets company quality Meets patient service quality standards. **_Qualifications_** + ... a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. +… more
- Highmark Health (Jefferson City, MO)
- …on moderately complex projects (which are cross functional, with potential regulatory risk exposure, customer service & financial impacts ). Acts as face to the ... cause analysis and corrective action plan, verify delivery of customer needs, and ensure quality delivery. Also...multiple systems) while understanding potential regulatory risk exposure and customer service & financial impacts. Acts as… more
- Papa John's International (Jefferson City, MO)
- …of the General Manager to ensure compliance with the Company's product and customer service standards. This is accomplished by being a team-oriented leader, ... product meets Papa John's standards and accurately reflects the customer 's order. + Communicates trains and promotes quality...+ Manages sales goals by providing prompt and friendly customer service ; building check averages through team… more
- Humana (Jefferson City, MO)
- …Proficient and/or experience with medical terminology and/or ICD-10 codes + Prior member service or customer service telephone experience desired + ... Administration Coordinator 2 performs varied activities and moderately complex administrative/operational/ customer support assignments. Performs computations. Typically works on semi-routine… more
- Scholastic (Jefferson City, MO)
- …two (2) years of proven successful sales experience in telephone sales, personal selling, and customer service . + Proven track record of success in sales, with a ... Fair penetration by effectively prospecting new schools and by building strong customer relationships to maintain Fair rebooking rates. Sharp planning skills will… more
- Ford Motor Company (Jefferson City, MO)
- …with other internal stakeholders/function . Strive to exceed Ford's customer service expectations throughout the buying/servicing/renewal process **Portfolio ... Additional responsibilities include driving underwriting excellence, including general underwriting policy and underwriting management best practices. This includes advancing… more
- Humana (Jefferson City, MO)
- …to introduction into the marketplace, by developing products to meet specific customer needs and achieve specific cost and success outcomes. Once products are ... launched, you will monitor the efficacy of products and use customer and business partner feedback to ensure products are meeting customer needs across each … more
