- Cognizant (Annapolis, MD)
- …to support a wide variety of industries. The ** Bilingual Spanish** ** Customer Service Representative ** contributes to Cognizant's Contact Center for ... inquiries and communications from customers, marketing associates, and other customer service representatives. The position also makes...School Diploma or equivalent is required + Must be Bilingual in Spanish/English + At least 2 years of… more
- Cardinal Health (Annapolis, MD)
- …& Rotating Saturdays 10AM-2PM EST (as frequent as business needs dictate)** **_What Customer Service Operations contributes to Cardinal Health_** Customer ... through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services… more
- Humana (Annapolis, MD)
- …in Spanish (see Language Proficiency Testing below)** + **Minimum one (1) year customer service experience is required.** + Proficiency with Microsoft Office ... in a best-in-class contact center. As a Contact Center Representative 2, you will provide coverage for **Eastern Time...+ Previous Inbound and/or Outbound call center or related customer service experience + Prior healthcare experience… more
- AutoZone, Inc. (Baltimore, MD)
- …sales approach: prospecting, discovery, and closing. + Ability to provide excellent customer service skills, resolving customer issues to complete ... Central cities to this Sales Representative 's territory: Baltimore, MD; Washington, DC ALLDATA is...may be assigned: + Obtain, maintain and grow your customer base within a defined territory. + Attain and… more
- CenterWell (Annapolis, MD)
- …communication skills both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed ... Representative 2 performs varied activities and moderately complex administrative/operational/ customer support assignments. Performs computations. Typically works on semi-routine… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and ... to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services… more
- American Express Global Business Travel (Annapolis, MD)
- …Leads weekly team meetings with direct reports to discuss volume, productivity, customer deliverables, process, and service levels. + Provides performance-based ... pertaining to the assigned accounts are achieved while maintaining high service levels. Provides comprehensive leadership to direct reports (team leaders) that… more
- Cardinal Health (Annapolis, MD)
- …on the appeals process if needed + Resolve patient's questions and any representative for the patient's concerns regarding status of their request for assistance + ... + 2-4 years of industry experience with patient-facing or high touch customer interaction experience preferred + Fluency in Spanish required + Previous Hub… more
- Leaffilter (Hanover, MD)
- … for Leaf Home + Experience managing sales territories and multiple sales representative teams + Bachelor's degree preferred + Bilingual - English and ... homeowners across the US and Canada, we are America's largest direct-to-consumer full- service provider of branded home services and products. Our products, including… more
- Maryland Department of Transportation (Prince George's County, MD)
- …(MTA) invites you to apply today to be considered for a position that provides customer service to the citizens of Maryland every day. The MTA is one ... necessary, to ensure the PLTP is providing safe, efficient, and reliable operations and customer service . Other duties include: + Coordinating with PLTP staff on… more
- Ryder System (Annapolis, MD)
- …Management** + Administer and optimize the HubSpot CRM to track leads, deals, customer communications, and service delivery progress. + Automate key CRM ... This position is instrumental in supporting both revenue growth and customer satisfaction by ensuring smooth operational execution behind the scenes. **Ideal… more
- Maryland Department of Transportation (Baltimore City County, MD)
- …and convenient transportation facilities. We are committed to quality and excellence in customer service , and we rely on our organization's values, traditions ... communicate effectively, both verbally and in writing; + Good customer service skills, with an emphasis on...provided upon request. Please notify in advance. MD Relay Service Number ### (TTY Number: 711). Bilingual … more
- Maryland Department of Transportation (Anne Arundel County, MD)
- …and developing and distributing OOTS policies, procedures, and guidelines; assisting with customer service by preparing response letters to citizens on behalf ... safety and operational issues across multiple SHA offices; and representative of OOTS or SHA as an expert at...+ Effective oral and written communication skills and good customer service skills Notes: 1. Additional work… more
- RTX Corporation (Annapolis, MD)
- …the tools, information, and empowerment they need to effectively satisfy aviation customer requests. Also, you will be striving to create a cooperative atmosphere ... where knowledge is shared amongst team members to provide best-in-class service to our customers. **What You Will Do** + Be responsible for interacting with business… more