- Coinbase (Annapolis, MD)
- …and automation, and optimizing customer support interactions to create an effortless experience. As a CX Technical Program Manager , you will play a ... is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the...or equivalent experience. * 7+ years of experience in technical program management, preferably in consumer facing… more
- Coinbase (Annapolis, MD)
- …we look for in you (ie. job requirements):* * 7+ years of technical program management experience in technology-first environments, with direct engagement in ... across cloud, networking, storage, and compute platforms, driving highly technical and cross-functional outcomes * Partner cross-functionally with engineering,… more
- Coinbase (Annapolis, MD)
- … technical and non- technical leaders with ease via weekly and monthly program updates. * Quickly distill complex technical themes so that an entry level, ... is expected and fully supported. * *Team* - EAA CX Agent Experience organization is a vital part of...*Role* - We would like to add an Engineering Manager to help extend our platform at Coinbase in… more
- Coinbase (Annapolis, MD)
- …business impact. *What you'll be doing (ie. job duties): This role combines technical expertise with business impact, whether it's building robust data pipelines or ... of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect...data modeling initiatives: *Architect our core data models. Provide technical leadership while guiding a team of expert modelers,… more
- Coinbase (Annapolis, MD)
- …* Demonstrated technical aptitude (via degree or prior experience in a technical role). * Must have experience in CX , AI/ML, and ideally automation-related ... you'll be doing (ie. job duties): * Group Product Manager (L7) and all of the associated expectations *...becomes a real issue * AI-driven assistive tooling for CX agents (you will not own all agent tooling,… more
- Constellation (Baltimore, MD)
- …with 8 to 10 years of experience in application development + Strong technical background including experience with C#.NET, Angular, CX /UX, REST APIs, Postman, ... the future. In addition to highly competitive salaries, we offer a bonus program , 401(k) with company match, employee stock purchase program ; comprehensive… more
- Coinbase (Annapolis, MD)
- …is expected and fully supported. The Compliance team within Customer Experience ( CX ) is responsible for developing and delivering best in class support across ... responsible for executing Compliance controls with adherence to Coinbase's BSA/AML program , transaction monitoring, KYC, CDD, and EDD policies, procedures and… more
- Stantec (Baltimore, MD)
- …solutions to general technical problems. - Works in conjunction with Senior Cx Authority to prepare project deliverables per the client's intent and scope of ... your place with Stantec. Your Opportunity The Commissioning Analyst performs basic technical and project management duties under the supervision of a Senior… more
- GovCIO (Annapolis, MD)
- …integration. + Write QA notebook(s) for all engineering work to be checked by CX Insights QA personnel, aligned with published policy. + Align engineering work with ... + Documentation for Data Products + Assist in reducing technical debt related to the items listed above. +...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- CVS Health (Annapolis, MD)
- …future products based on consumer insights, research, business goals, and Customer Experience ( CX ) needs. + Play a crucial role in analyzing and translating business ... needs into high quality business and technical system requirements. + Coordinate with business teams and...principles and methodologies** . + Proven experience in refining program backlogs in collaboration with scrum teams, framing clear… more
- EMCOR Group (Baltimore, MD)
- …letters and written pre-construction documentation to support the estimate and technical responses to RFPs. + **Identify budget constraints** (Presents value ... Management** + **Fabrication Department** + **Virtual Design Department** + **Safety Manager ** (to address safety requirements during estimating process) + **QA/QC**… more