- Transdev (New Carrollton, MD)
- Call Center Customer Service Manager Transdev is looking for a Call Center Customer Service Manager to join our team in New Carrollton, ... to ten years of relevant leadership experience in a customer service or call center environment. + Pleasant telephone voice/manner + Strong written and… more
- Parexel (Baltimore, MD)
- … Manager or Management based on company need **Your Profile:** + 2 years of call - center , customer service , or clinical research related work experience ... **Work Location** : onsite in Baltimore, MD At Parexel, the ** Call Center Agent** is a business crucial role in ensuring panels of volunteers for clinical… more
- CareFirst (Baltimore, MD)
- … service experience. **Preferred Qualifications:** + Less than 1 year experience in a call center customer service role or experience with medical or ... information, benefits, claims resolution, eligibility and billing questions in a call center environment. Proactively provides information and education to… more
- TEKsystems (Baltimore, MD)
- …somewhat local and on EST time zone! MUST HAVE: 2-3 years of medical call center / customer service experience, strong experience understanding different ... TekSystems is currently hiring for a Medical Billing Customer Service Representative. This position is FULLY REMOTE however you must be able to pick the… more
- The Hertz Corporation (Annapolis, MD)
- … Customer Relations experience (applicable to internal candidates) + Prior call center and customer service experience + Knowledge of GAR, Carrent, PC ... **Job Description** _The primary mission of the Executive Customer Service Representative is to maintain a high standard of one-on-one full resolution … more
- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- Position Information Functional TitleCustomer Service Advisor - Call Center (Pool) Recruitment Category TypeStandard Functional CategoryCustomer Service ... School diploma or equivalent + 2+ years customer service experience in an inbound or outbound call center capacity (or similar role which includes… more
- GAP Solutions Inc (Annapolis, MD)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... Security Investigations Tip Line (HSITL) is a national intake center for the receipt of alleged criminal or suspicious...law. **SCOPE** The HSITL has a requirement for remote Customer Service Representatives to augment current federal… more
- GAP Solutions Inc (Annapolis, MD)
- …and Customs Enforcement (ICE). A unit within the ICE Intelligence Directorate, the call center is located in Williston, Vermont, and serves ICE's internal ... Security Investigations Tip Line (HSITL) is a national intake center for the receipt of alleged criminal or suspicious...law. **SCOPE** The HSITL has a requirement for remote Customer Service Representatives to augment current federal… more
- Transdev (New Carrollton, MD)
- …+ Bachelor's Degree preferred + 3+ years of supervisory experience + Customer service and Call center experience preferred + Motivated self-starter + ... Call Center Operations Manager Transdev in...and overall team effectiveness with upper management. + Helps call agents with challenging customer service… more
- Cardinal Health (Annapolis, MD)
- …preferred + 2-3 years proven experience in a leadership position within a call center preferred, exposure to customer service + Strong communication and ... Supervisor, Access and Patient Support will oversee program staff performing customer service , enrollment and reimbursement activities, benefit investigations… more
- Cardinal Health (Annapolis, MD)
- …issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes orders ... 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_**...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- M&T Bank (Baltimore, MD)
- …High school diploma or equivalent (GED) and a minimum of 2 years proven retail sales, call center , customer service and/or telesales experience OR A high ... verbal communication and interpersonal skills Proven ability to demonstrate exceptional customer service Well-organized individual with time management and… more
- M&T Bank (Nottingham, MD)
- …High school diploma or equivalent (GED) and a minimum of 3 years proven retail sales, call center , customer service and/or telesales experience OR A high ... verbal communication and interpersonal skills Proven ability to demonstrate exceptional customer service Well organized individual with time management and… more
- M&T Bank (Linthicum Heights, MD)
- …High school diploma or equivalent (GED) and a minimum of 1 year's proven retail sales, call center , customer service , or telesales experience Ability to ... customers. Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch. Holds customer… more
- M&T Bank (Baltimore, MD)
- …school diploma or equivalent (GED) and a minimum of 1 year's proven retail sales, call center , customer service , or telesales experience** **Ability to ... customers. Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch. Holds customer… more
- Cardinal Health (Annapolis, MD)
- …preferred + Knowledge of practices and procedures commonly used in a call center or customer service environment, preferred + Clear knowledge of ... calls, with ability to determine needs and provide one call resolution + Responsible for reporting adverse events within...for patient follow ups or confirmations + Demonstrate superior customer support talents + Interact with the patient referral… more
- Koniag Government Services (Baltimore, MD)
- …procedures documented in the Call Center Hardware Dispatch Guide. + Customer Service Representatives also utilize Skype/Teams systems within the Call ... weeks paid time off, and more. Work in a Call Center environment, providing detailed documentation of... Call Intake function, normally performed by the Customer Service Representative (CSR), provides detailed interaction/incident… more
- Robert Half Office Team (Rosedale, MD)
- …English and Spanish (spoken and written) is required. + 1+ years of experience in a customer service , call center , or client-facing role preferred. + ... Description Job Summary: We are seeking a Bilingual Customer Service Representative (English-Spanish) to provide...+ Meet individual and team performance goals such as call resolution time, customer satisfaction, and productivity… more
- CenterWell (Annapolis, MD)
- …experiences **Preferred Qualifications** + Associate's or Bachelor's Degree + Previous inbound call center or related customer service experience + 1 - 3 ... impact** **Required Qualifications** + 1 - 3 years of customer service experience + Less than 2...company: CenterWell creates experiences that put patients at the center . As the nation's largest provider of senior-focused primary… more
- Zurich NA (Baltimore, MD)
- …parts department is crucial for this role + Proven experience in customer service , preferably in a call center environment + Insurance industry knowledge ... Auto Claims Call Center Senior Represent 127692 Zurich...schedules? We are seeking confident, outgoing, and self-motivated, Inbound Customer Service representatives with experience in the… more