- CVS Health (Annapolis, MD)
- …Conduct, Disciplinary Guidelines. **Required Qualifications** - 4 years experience with member/ call center environment. - 2 years leading member/customer service ... - Develops, motivates, evaluates and coaches staff on work procedures, proper call handling and teamwork delivering excellent customer service. Is visible and… more
- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- Position Information Functional TitleCustomer Service Advisor - Call Center (Pool) Recruitment Category TypeContinuous Hire Functional CategoryCustomer Service ... Date (if temporary) Work Schedule Schedule based on scheduling: Call Center operates Monday-Friday 8:00 am to...to work as scheduled or as directed by their supervisor when WSSC Water declares an event that requires… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... case management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by… more
- Leidos (Baltimore, MD)
- …As a Help Line Supervisor , you will oversee the operations of our call center , ensuring exceptional service delivery to a diverse range of stakeholders. This ... beneficiaries. Leidos is seeking a highly qualified Help Line Supervisor to join our team. This position requires bilingual... center environment. **Key Responsibilities:** + Assists in call center operations and supervise customer service… more
- Maryland Department of Transportation (Baltimore City County, MD)
- …license valid in the State of Maryland. Additional Information Special Requirements: 1. The Supervisor , Service and Inspection is on call 24 hours a day, 7 ... Supervisor , Service & Inspection-Light Rail Salary $60,987.00 -...link (telephone or beeper) for the purpose of emergency call back requirements. 3. Candidates will be subject to… more
- Evolent (Annapolis, MD)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... **What You'll Be Doing:** Evolent is looking for a Supervisor , Provider Services to play a pivotal role in...to play a pivotal role in leading our contact center team, ensuring the effective and efficient management of… more
- Maryland Department of Transportation (Baltimore City County, MD)
- Bus Maintenance Supervisor Salary $60,987.00 - $98,313.00 Annually Location Baltimore City Job Type Full Time Job Number 9718-MTA-05/14-MS Department Maryland ... Eastern + Description + Benefits Description Maryland Transit Administration Bus Maintenance Supervisor (9718) ( SUPV MAINT BUS) Open to all qualified employees… more
- Adams and Associates (Laurel, MD)
- Dorm Supervisor Job Details Job Location Woodland - Laurel, MD Position Type Full Time Education Level 2 Year Degree Salary Range $45000.00 Salary/year Travel ... students to become effective leaders who influence a positive Center culture. Ensure strict confidentiality of sensitive information and...list of substitute staff to fill staff vacancies and call outs. + Ensures the physical security of the… more
- Transdev (Baltimore, MD)
- …here: https://transdevna.com/california-employee-privacy-policy for CA Employee Privacy Policy. Job Category: Call Center / Dispatch / Reservationist / Scheduler ... Road Supervisor Transdev in Baltimore, MD (BWI Airport) is...Full Time Req ID: 4956 Pay Group: UD5 Cost Center : 55312 The above statements are intended to describe… more
- Transdev (New Carrollton, MD)
- …request. California applicants: Please Click Here for CA Employee Privacy Policy Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full ... Transdev in Washington, DC area is hiring a Dispatch Supervisor Assistant. This position assists the Dispatch Supervisor...Time Req ID: 3823 Pay Group: QQP Cost Center : 454 The above statements are intended to describe… more
- House of Blues (Silver Spring, MD)
- …public + Modify, maintain and update all customer database files + Develop and maintain call center phone system, and keep current all phone menus and calendars ... of the Department + Organize/Manage daily & nightly Box Office operations (Will Call , Guest List, Ticket Sales, Ticket Scanning, etc.) + Assist and support box… more
- Subaru of America (Baltimore, MD)
- …with actions that set an example for others to follow. That's what we call our Subaru Love Promise(R). Subaru is a globally renowned automobile manufacturer known ... the SOA port facility. + Communicates issues with serving the Regional Distribution Center (RDC) to improve quality of accessory receipts. + Maintains knowledge of… more
- Fresenius Medical Center (Baltimore, MD)
- …federal regulations. . Performs all essential functions under the direction of the Supervisor and with guidance from the Educator, Preceptor or in collaboration with ... makes adjustments and modifications to treatment plan as indicated and notifies Supervisor , Physician, patient's primary nurse and others as may be indicated. .… more
- Fresenius Medical Center (Baltimore, MD)
- …federal regulations. + Performs all essential functions under the direction of the Supervisor and with the guidance from the Educator, Preceptor, or in collaboration ... makes adjustments or modifications to treatment plan as indicated and notifies Supervisor , Physician, patient's primary nurse and others as indicated. + Assesses,… more
- Fresenius Medical Center (Baltimore, MD)
- …and effective operation of facility. * Transports equipment as needed with supervisor consent. * Participates in monthly technical and regulatory meetings. * ... state/federal regulations and company policy. * Provides scheduled after hour technical on- call coverage for your clinics as needed. **EDUCATION AND CREDENTIALS:** +… more
- Cardinal Health (Annapolis, MD)
- …order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes ... the day to address customer's concerns + Consults with Supervisor or Team Lead on complex and unusual problems...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- Maryland Department of Transportation (Baltimore City County, MD)
- …Monitoring Facility Technician is a journey level of technical monitoring center operations work involving closed circuit televisions, alarms, and sensors throughout ... technicians. Employees receive general supervision from a Technical Services Supervisor I or other designated official as determined by...was the primary duty, and/or working in a dispatch center (ie, police, fire, EMT), or two (2) years'… more
- Johns Hopkins University (Baltimore, MD)
- …point of contact in providing quality customer experiences for students, parents, call center staff, and other stakeholders seeking guidance for financial ... Support Specialist will report directly to a Student Support Supervisor on the Director's team. As the university develops...registration, and student accounts. + Liaise with the contracted call center staff and university operational staff… more
- CSL Plasma (Baltimore, MD)
- **The Opportunity** Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability ... plasma pheresis process. You will report to the Assistant Center Manager. **The Role** + In compliance with Standard...answer the telephone and answer callers question or transfer call to appropriate staff member. + Maintain alertness and… more
- Monro Muffler/Brake (Baltimore, MD)
- …our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like ... and lead District Managers through coaching on store operations, phone call execution, sales, product knowledge, and service processes during regular touchpoints… more