- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- …& II + Performs high level operation of the Control Center . Acts as a subject matter expert regarding the water distribution system + Works with the ... Position Information Functional TitleControl Center Operator Recruitment Category TypeStandard Functional CategoryProduction GradeGS.10 FLSA StatusNon-Exempt… more