- RELI GROUP INC (Baltimore, MD)
- …quality assurance (QA) and compliance programs across internal operations and customer - facing programs. This role develops, implements, and maintains quality ... systems or safeguarding critical programs. Position Summary: The Quality and Compliance Manager is responsible for overseeing and improving the organization's… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …5 + years of related experience **US Citizenship Required:** Yes **Job Description:** Customer Facing Technical Manager Deliver simple solutions ... to complex problems as a Customer Facing Technical Manager at GDIT. Here, you'll tailor cutting-edge solutions to the unique requirements of our clients.… more
- Lumen (Annapolis, MD)
- …strategic approach to positioning, messaging, and enablement. You will create compelling technical content, engage customer - facing teams, and drive ... are seeking a highly skilled and detail-oriented SR Lead Technical Marketing Manager to join our core...to marketing teams and guide the strategy discussions, support customer engagement and conversations, respond to technical … more
- Red Hat (Annapolis, MD)
- …in Red Hat OpenShift Virtualization (Virt) to join us as a Dedicated Operations Technical Account Manager (DO-TAM) in the United States. In this role, you ... technical advisor and primary escalation point for the customer 's OpenShift Virtualization deployment, operations, and roadmap. + Develop deep relationships… more
- Coinbase (Annapolis, MD)
- …optimizing customer support interactions to create an effortless experience. As a CX Technical Program Manager , you will play a critical role in shaping and ... customers and achieve key results. * Lead and manage technical programs to improve the customer experience...or equivalent experience. * 7+ years of experience in technical program management, preferably in consumer facing … more
- Zoom (Annapolis, MD)
- …Services Project Manager to drive successful ZoomContact Center and Customer Experience implementations. In this customer - facing role, you'll ... proven experience as a Project Manager or Coordinator, ideally in a customer - facing role or contractor capacity. + Track record of improving delivery… more
- Cardinal Health (Annapolis, MD)
- …digital experience. **Responsibilities** + Execute product roadmap for internal and customer - facing applications and 3rd party integrations. + Partner with ... Cardinal Heath at-Home is seeking a Product Manager , to lead the development and optimization of...websites and integration platforms that drive best in class customer experience and operational efficiencies. This role will be… more
- Lumen (Annapolis, MD)
- …as we digitally connect the world and shape the future. **The Role** As Lead Technical Program Manager , you will play a pivotal role in Network Implementation, ... Responsibilities** + Collaborating with Regional leadership, Project Managers, Field, and customer - facing teams to manage the scope of large-scale implementation… more
- The Hertz Corporation (Annapolis, MD)
- …mobile app - a $1B+ revenue-generating channel that is essential to our customer experience and business performance. This is a high-impact, strategic role that ... app features on time and at scale. + Collaborate with UX researchers and customer support teams to deeply understand customer pain points and opportunities for… more
- Autodesk (Annapolis, MD)
- **Job Requisition ID #** 25WD92036 **Position Overview** The Customer Success Manager (CSM) plays a pivotal role in driving the success of our existing Business ... Technical Support, Client Services, and others to drive customer success motions + Participate in regular Account Planning... Customer Support, Sales, Renewal and/or any other customer - facing experience + Demonstrated ability to lead,… more
- Proofpoint (Baltimore, MD)
- …us as a security partner. **The Role** Proofpoint is seeking a strategic and customer -obsessed Senior Product Marketing Manager with a strong focus on ... Renewal Sales teams to craft compelling narratives, develop go-to-market strategies for customer - facing features, and build programs that reduce churn. This is… more
- Acxiom (Annapolis, MD)
- The Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success, ensuring maximum ... work, and measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client- facing roles in… more
- Ensono (Annapolis, MD)
- …with mainframe functional areas such as TCP/IP, VTAM, SNA, SFTP, Session Manager tools, and Disaster Recovery concepts. Technical implementation skills required ... Mainframe Technical AdvisorRemote - United StatesJR011892 **Position Summary** The...for this Role** + Collaborate with the Service Delivery Manager to identify and capture MF operational trends, risks,… more
- Ford Motor Company (Annapolis, MD)
- …are scalable, reliable, secure, maintainable, and cost-efficient for a global, customer - facing product. 2. Establish and enforce architectural best practices, ... chance to leverage advanced technology to redefine the transportation landscape, enhance customer experience and improve people's lives, this is the opportunity for… more
- Siemens (Baltimore, MD)
- …Family:** Electrical Products **Req ID:** 477114 **Position Title:** Senior Project Manager - Electrical Products **Location:** Peachtree Corners, GA (Remote) **Are ... tomorrow with us! We are looking for an Project Manager for Electrical Products **.** This position reports to...options, and reach positive, effective, and practical solutions. + Customer Service Orientation Works well with Internal and External… more
- Medtronic (Baltimore, MD)
- …hospitals, in a defined geographic area. The Senior TM will serve as a customer facing product expert primarily responsible educating physicians and nurses on ... element of a patient's health into careful consideration. The Senior Territory Manager (TM) is a field-based Medtronic Endoscopy sales position. This individual will… more
- Amazon (Jessup, MD)
- …project management of technical programs - 5+ years of customer - facing , large scale implementation consulting experience across multiple cross-functional ... team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the...bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer … more
- Constellation (Baltimore, MD)
- …and manages technical aspects from project conception to contract award. This customer - facing role balances technical oversight with client engagement to ... of project opportunities. Provide technical expertise and support during customer presentations led by the Business Development Manager . + Coordinate… more
- Deloitte (Baltimore, MD)
- Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, ... transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer...the workforce. Work You'll Do As a Project Delivery Manager on the project, you will: + Lead the… more
- SHI (Annapolis, MD)
- …project management or implementation + Proven track record of managing complex technical deployments in customer - facing environments + Strong understanding ... **Role Description** + Prepares and maintains installation guides, checklists, and customer - facing documentation. + Collaborate with internal stakeholders and… more
