- Dodge Construction Network (Annapolis, MD)
- Customer Engagement Manager Location: Remote, United States, United States **Description** The Customer Engagement Manager is a key member of our Go to ... customers to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through proactive outreach… more
- Amazon (Jessup, MD)
- …your customer 's mission? Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join our Worldwide Public Sector National ... and engineering teams. To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you are expected to share… more
- Winland Foods (Annapolis, MD)
- …**Location:** US Works from Home **Job Type:** Field Sales **Job Posting Title:** Customer Business Manager **Job Description:** **Schedule** : Mon- Fri **Work ... and long-term strategic objectives in these categories. This Business Unit Manager will develop short- and long-term strategies, new product platforms, packaging… more
- Sinclair Broadcast Group (Hunt Valley, MD)
- As the Customer Experience Manager , you will play a pivotal role in shaping and enhancing the interactions our customers have with our brand. You will be ... responsible for leading and developing a team of customer -focused professionals, designing strategies to improve customer satisfaction, and ensuring seamless… more
- Cornerstone onDemand (Baltimore, MD)
- The Customer Success Manager (CSM) is responsible for a portfolio of strategic accounts and leverages product expertise and a practitioner's lens to align ... managing ongoing partnerships to maintain a high level of customer satisfaction and loyalty. By maintaining a proactive focus...the CSM drives results leading to renewals, expansion and customer advocacy. As the trusted partner for the … more
- Philips (Baltimore, MD)
- As the Customer Success Manager , you will be responsible for formulating and driving project plans, in accordance with the goals and timing, set by the ... Customer Success Lead. You will specify and provide planning...in driving for success and 100% digitization of selected customer in both the pre- and post-sales phases. **Your… more
- Amazon (Annapolis Junction, MD)
- Description The AWS Department of Defense (DoD) team is looking for an exceptional Customer Engagement Manager to manage workstreams across the US Army business. ... You will join a team of Account Executives, Customer Solutions Managers, and Solution Architects in overseeing existing...the AWS Army business. The Army sales team provides Customer Obsessed support for the mission, drives innovation, formulates… more
- Eaton Corporation (Beltsville, MD)
- Eaton's IS AER FED division is currently seeking a Customer Service Account Manager to join our team. This is a hybrid office/remote position located at our ... Beltsville, MD facility. The Customer Account Manager will function as the primary focal point between our customers and the internal Eaton team. The primary… more
- Pearson (Annapolis, MD)
- **Job Summary:** As Customer Program Manager (CPM), you play a crucial role in ensuring our customers achieve success with Pearson's WFS products by collecting, ... managing and analyzing data to improve customer success operational efficiency and effectiveness. Your focus will...Your focus will be creating strategic programs that accelerate customer adoption of our products, tracking their success, and… more
- Sysco (Landover, MD)
- **JOB SUMMARY** The Customer Service Manager is responsible for the hiring, training, and supervision of the Customer Service Department. Responsible for ... support functions within the department to ensure the highest level of customer satisfaction through various customer service activities. **RESPONSIBILITIES** +… more
- John Deere (Annapolis, MD)
- …Illinois -_ **_Function:_** _Product & Process Management (CA)_ **_Title:_** _Sr Product Manager , Customer Sales Leads and Fleet Recommendations - 112909_ ... and remains subject to change._ **Major Purpose** As a **Senior Product Manager focused on Customer Sales Leads and Fleet Recommendations** , you will play a key… more
- Rocket Software (Annapolis, MD)
- … Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior Customer ... leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior Customer Success… more
- Robert Half-Robert Half Corporate (Columbia, MD)
- **JOB REQUISITION** Administrative and Customer Service Talent Manager **LOCATION** MD COLUMBIA **JOB DESCRIPTION** **Job Summary** Our **Talent Managers** work ... to full-time opportunities; managing ongoing engagements to deliver outstanding customer service to both clients and candidates; providing ongoing communication… more
- Michaels (Anne Arundel County, MD)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in leading and managing ... Store - BALT-ANNE ARUNDEL, MD Deliver a customer centric shopping experience by managing and delivering...the leadership competencies for continued self-development + Serve as Manager on Duty (MOD) + Interacts with others in… more
- Suburban Propane (Millersville, MD)
- **Overview** We are currently looking for a Customer Service Center (CSC) Manager who is enthusiastic, customer -focused and business-oriented to achieve the ... (https://www.phila.gov/documents/fair-chance-hiring-law-poster )_ Email to a friend (https://careers-suburbanpropane.icims.com/jobs/15337/ customer -service-center- manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-336054093) **Need help finding… more
- Acosta Group (Baltimore, MD)
- …the assigned principals' business (division and/or geographic), within designated " customer accounts". Primary responsibility includes increasing sales and market ... assigned customers at the lowest cost. + Develop a Customer Business Plan that will deliver the principals' business...+ Provide feedback to the Team Leader and/or General Manager on how to build organizational capacity and improve… more
- American Express (Annapolis, MD)
- …relationship with existing Small Business and Middle Market Card Members. As a Senior Manager on the Digital Customer Growth Team you will lead strategic ... and powerful backing promise to provide the world's best customer experience every day. And we'll do it with...as Card Upgrade/Cross-Sell, Lending Enrollments/Pricing, etc. As a Channel Manager owning these products, you'll have the opportunity to… more
- Sharecare (Annapolis, MD)
- …learn more, visit www.sharecare.com. **Job Summary:** The Center Support Services Manager is primarily responsible for maintaining effective internal support for ... as past experience in call center operations. The Center Support Services Manager will demonstrate they are culturally aligned with Sharecare Health Data Services,… more
- Compass Group, North America (Hanover, MD)
- …our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we'll supply the opportunity and innovation. Together, we'll ... (Owners Business Plan) + Coordinate efforts to improve the customer retention and client experience at the point of...driving record. + Preferred 1-2 years' experience in a customer service position, or a minimum of 1 year… more
- Lincoln Financial (Annapolis, MD)
- …opportunity. **Requisition #:** 74361 **The Role at a Glance** As a **Product Manager ** on the Financial Wellness team, you would play a critical role developing ... negotiate price, and determine best solution recommendations based on product quality, customer need, and pricing + Maintains knowledge on current and emerging… more