- Repligen (Baltimore, MD)
- …in the world. We foster a culture of purpose, collaboration, and shared success -where every voice matters and every contribution drives progress. Join us! Repligen ... of biologic drugs.We are seeking a highly motivated and experienced Account Manager responsible for selling the expanding portfolio of highly differentiated upstream… more
- NTT America, Inc. (Annapolis, MD)
- …Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and highly strategic ... manage a team, they serve as a thought leader within the Customer Success department, contributing to process improvements and best practices. **Duties and… more
- Autodesk (Annapolis, MD)
- **Job Requisition ID #** 25WD92036 **Position Overview** The Customer Success Manager (CSM) plays a pivotal role in driving the success of our existing ... CSM will work with their customers to co-create and execute a tailored Customer Success Plan to result in value realization through the use of Autodesk's… more
- Acxiom (Annapolis, MD)
- The Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success , ensuring ... measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client-facing roles in consulting… more
- Cleo (Annapolis, MD)
- ** Customer Success Manager ** Remote **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes, ensuring that 100% of ... + 5+ years working at an Enterprise Software and/or SaaS Company in Customer Success , Sales/Account Management, Professional Services, or a related field +… more
- Intrepid Solutions and Services (Adelphi, MD)
- …you also have been seeking positions with a title similar to the below: + Customer Success Manager - Cybersecurity + Cybersecurity Services Delivery ... Intrepid Solutions, a CIS company, is staffing for a ** Customer Engagement Professional Manager ** to support the Defense Cyber Solutions Branch Mission Support… more
- Confluent (Annapolis, MD)
- …through the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in ... driving customer success , retention, and subscription expansion within our Public Sector organization. SCSMs provide thought leadership and actionable… more
- ISC2 (Annapolis, MD)
- …and connectedness that empowers all of our successes. Learn more. **Position Summary** The Manager , Customer Success & Account Management leads the team ... expansion. You will be accountable for the performance of the Customer Success Account Managers and for aligning fulfillment operations with organizational… more
- Cengage Group (Baltimore, MD)
- …. Location: Remote or Hybrid (Territory-Based) **ABOUT THE ROLE** As a Manager , Customer Success , you will play a dual ... of team members + Contribute to cross-functional initiatives that enhance the customer success experience **What You'll Need:** + 3+ years of experience in … more
- Datavant (Annapolis, MD)
- …to realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in a fast-paced environment. Customer ... for our customers. This role includes responsibilities for Customer Success outcomes (eg, value realization, ...customer stakeholders + Seasoned strategic program and project manager focused on connect the dots thinking that puts… more
- Acxiom (Annapolis, MD)
- …helping brands achieve the number one mantra for every business - know your customer . For fifty years, we've helped marketers deal with a fast-changing future of ... growing channels, data and technology. By understanding the customer , marketers can communicate with relevance everywhere and drive...who are the single most important driver of our success . We're looking to hire people who share our… more
- Cengage Group (Baltimore, MD)
- …where needed to stay on track. Regularly analyzes and reports on customer success metrics, providing insights and recommendations for continuous improvement, ... and progress towards sales goals. Builds mitigation plans where needed. + ** Customer success initiatives** : Leads and drives projects and initiatives focused on… more
- Proofpoint (Baltimore, MD)
- …either as a Sales/Systems Engineer, Technical Account Manager , Security Engineer, Customer Success Manager , or Product Support, preferably in the ... and tell a compelling story that will excite your customer and have them eager to hear more. Your...in values that inspire belonging, empower purpose and drive success -every day, for everyone. We encourage applications from individuals… more
- Verint Systems, Inc. (Annapolis, MD)
- …Reporting, Dashboards, ad hoc) which as requested by customers and communicated by the Customer Success Manager . + Develop recommendations for improving the ... to conduct superior analytics, as suggested by the product team or customer success leadership. + Leverage expertise during analysis relative to verticals or… more
- Norstella (Annapolis, MD)
- Client Success Manager Company: Citeline Location: Remote, United States Date Posted: Sep 5, 2025 Employment Type: Full Time Job ID: R-1457 **Description** ... organization. Promote a "can do" culture and positive environment, advise other Customer Success Managers on account engagement strategy, answer questions, and… more
- Cornerstone onDemand (Baltimore, MD)
- **Summary:** The Delivery Success Manager (DSM) is responsible for ensuring the quality and successful delivery of services by our extended network of service ... expertise, project management skills, and a proactive approach to ensuring customer success through our partner ecosystem. **Responsibilities:** **Engagement &… more
- Sharecare (Annapolis, MD)
- …skills are essential + Able to set priorities, influence others, and manage customer expectations + Demonstrated success in customer relationship management ... on time, and within budget + Collaborate with internal departments to resolve customer issues including resolution of technical and/or customer service problems… more
- Cengage Group (Baltimore, MD)
- …day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/ . The customer success consultant will build relationships in key ... journey. They will support account retention to increase revenue. The customer success specialist will collaborate with internal departments to support… more
- Proofpoint (Baltimore, MD)
- …educate users and drive adoption of key features. You will collaborate with Customer Success , Product and Renewal Sales teams to craft compelling narratives, ... partner. **The Role** Proofpoint is seeking a strategic and customer -obsessed Senior Product Marketing Manager with a...strategy with tactical execution. **Your day-to-day** + Partner with Customer Success and Marketing to develop and… more
- Nutanix (Annapolis, MD)
- …impact on our growth and success . **About the Team** The Finance Manager will join the newly established Customer Financing Program team at Nutanix. ... net new to the organization, supporting the expansion and success of customer financing initiatives in a...at about once or twice a year, allowing the Customer Financing Solutions Manager to focus primarily… more
