- TEKsystems (Cockeysville, MD)
- Attention! one of our top MSP clients is hiring a Helpdesk analyst ! Description This person will be providing mostly phone support to roughly around 175 clients, ... Calls could range from printer issues, network connectivity and Windows 10. This individual also must have some VPN support experience as well as Active Directory support (resetting passwords, unlocking accounts) After this person is trained they may be… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- The ER&R Support Center Analyst will be a member of the fully remote team, responsible for inbound and outbound communications with issuers related to verification ... of Marketplace insurance data. The ER&R Support Analyst will need to process requests from stakeholders, determine...service. + Experience analyzing data or working on a helpdesk . + Must be a US Citizen or Authorized… more
- Kennedy Krieger Institute (Baltimore, MD)
- **Overview** The **Application Support Analyst I** works with the Application Manager, other Application Support Analysts, and the training team to develop, ... maintain clinical applications within the Epic system. This includes assistance with Helpdesk support for assigned Epic applications, as well as collaboration with… more
- TEKsystems (Halethorpe, MD)
- Description The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible ... to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdesk / call center experience 1-2 years of experience working with "help… more
- TEKsystems (Halethorpe, MD)
- The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting ... knowledge of Microsoft Windows OS Troubleshooting VPN Clients Experience: 1-2 years of helpdesk / call center experience 1-2 years of experience working with "help… more
- TEKsystems (Baltimore, MD)
- Our client is looking to hire a helpdesk technician. This person will be providing phone support for internal users. The daily responsibilities include logging, ... tracking and resolving an average of 30 to 40 customer interactions per day. Specific responsibilities include acting as the customer advocate for problem resolution, demonstrating intermediate-advanced trouble-shooting skills, handling, diagnosing, and… more
- Robert Half Technology (Baltimore, MD)
- …. Assist with new permanent onboarding account setup and change requests . Monitor helpdesk ticketing system queue and act as primary point of contact . Coordinate ... break/fix work with company vendors including deliveries and installs . Manage IT projects as needed and assist with departmental projects Requirements Android Development, Cisco Technologies, Citrix Technologies, Mac Computers, Microsoft, Active Directory,… more