- CAI (Annapolis, MD)
- …Number** R5343 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst , you will be responsible for receiving ... needed to solve requests. **Job Description** We are looking for a customer service -oriented ** Service Desk Analyst ** to provide **Level 2** technical… more
- CAI (Annapolis, MD)
- …Number** R5490 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst , you will be responsible for receiving ... Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical support to both… more
- TEKsystems (Halethorpe, MD)
- Description The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is ... customer service ,call center operations,phone support Additional Skills & Qualifications Service Desk experience Experience Level Expert Level Pay and… more
- TEKsystems (Halethorpe, MD)
- The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for ... center experience 1-2 years of experience working with "help desk ticketing tools" ie Service Now, Ivanti...working with "help desk ticketing tools" ie Service Now, Ivanti Experience supporting Work from Home end-users… more
- TEKsystems (Baltimore, MD)
- …diagnosing, and resolving end user calls in a single point of contact help desk environment, and providing assistance to other members of the team. An average call ... Expert level Microsoft Word\Outlook troubleshooting and formatting Exceptional customer service experience Critical Thinking, Problem Solving Pay and Benefits The… more
- William C Brown Inc (Bowie, MD)
- …law. Description (Bowie, Maryland Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data center infrastructure ... Service Desk Agent (Third Shift) EOE... Service Desk Agent (Third Shift) EOE Statement We are...within a timely manner as stated in the Help Desk Service /Operating Level Agreement. + Provide triage… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the ... maintains technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. + Participates in operational… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent EOE Statement We are... Analyst is part of the Enterprise Operations Service Desk staff supporting the agency's systems, hybrid ... notifications and updates to incident stakeholders. + Conduct continuous improvement service desk support and update knowledge base as required. + Perform… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is ... experience in the work force sometime during their final 180 days of active-duty service . The intern will actively train on meaningful projects and work closely with… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is ... Who We Are HII-Mission Technologies is seeking an Intelligence Analyst to join our Operations Support Team (OST) located...This critical position is part of a 24/7 Help Desk team of technicians that is required to maintain… more
- Florida Crystals Corporation (Baltimore, MD)
- …of sugar. The company produces a full line of grocery, industrial, food service and specialty sweetener products. Across North America, ASR Group owns and operates ... Lyle(R), Lyle's(R) and Sidul(R). OVERVIEW The FP&A Sales Analytics Analyst will play two critical roles within ASR's Financial...A willingness to learn about our business, leaving your desk and spending time in a manufacturing environment +… more
- Science Systems and Applications, Inc. (Linthicum Heights, MD)
- …degree (BS) in a related field plus 3 years of experience in a business analyst role within an IT Service Management setting or an equivalent combination of ... an opening for a highly organized and proactive Business Analyst to join our team at our Linthicum facility....Other duties of this role may include, supporting front desk operations, coordinating company events, and other support activities… more
- Constellation (Baltimore, MD)
- …includes bonus and 401(k). **PRIMARY PURPOSE OF POSITION** The Senior Pricing Analyst in Retail Pricing is responsible for supporting pricing and structuring ... analysis, and, when necessary, to support operational needs. The Senior Pricing Analyst actively monitors market conditions, regulatory rules, tariffs, and rates to… more
- CACI International (Annapolis Junction, MD)
- Business Systems Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ... maintain current AEA Standard Operating Procedures (SOPs) and documented AEA Outreach Service Level Agreements (SLAs) * Responds to complicated user questions *… more
- Prime Therapeutics (Annapolis, MD)
- …and drives every decision we make. **Job Posting Title** Senior Compliance Analyst (Interpretation and Advising) - Remote **Job Description** The Senior Compliance ... Analyst assists in the implementation of Prime's compliance programs...to requests for information and proposals, develop/revise/maintain departmental SOPs, Desk Top Procedures, and Licensing source documentation; manage the… more
- Prime Therapeutics (Annapolis, MD)
- …and drives every decision we make. **Job Posting Title** Senior Compliance Analyst - Remote **Job Description** Job Description The Senior Compliance Analyst ... to requests for information and proposals, develop/revise/maintain departmental SOPs, Desk Top Procedures, and Licensing source documentation; manage the licensing… more
- Confluent (Annapolis, MD)
- …Platform. Data Connects Us. **About the Role:** The Senior Business Systems Analyst (BSA) role will be responsible for leveraging business process understanding to ... the Salesforce platform and related technologies for the Sales operations and Deal desk departments. The team's mission is to drive a coherent, integrated backbone… more
- Lincoln Financial (Annapolis, MD)
- …stability and capacity management. This includes working directly with the IT Service Desk , infrastructure, and business support teams to validate, confirm ... leveraging and applying knowledge to administer the data protection infrastructure and service portfolio. **What you'll be doing** + Responsible for the engineering… more
- DarkStar Intelligence LLC (Annapolis Junction, MD)
- …System Security Engineer (ISSE), Information Technology (IT) Service Desk , Computer Network Defense (CND) Analyst , Telecommunication Technician, and ... relevant laws. About DarkStar Intelligence DarkStar Intelligence is a Service -Disabled Veteran-Owned Small Business (SDVOSB) committed to advancing national security… more
- Advancing Beyond the Spectrum (Eldersburg, MD)
- …in the Baltimore & DC Metro areas who have the passion, compassion, and service -first mindset to serve our clients and their families. We provide our employees with ... our communities. JOB SUMMARY The Center Director is a Board-Certified Behavior Analyst (BCBA) and the primary leader responsible for the day-to-day operations and… more