- CAI (Annapolis, MD)
- Bilingual (German/English) Service Desk Analyst **Req number:** R6133 **Employment type:** Part time **Worksite flexibility:** Remote **Who we are** CAI is a ... Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical support to both… more
- GovCIO (Annapolis, MD)
- **Overview** GovCIO is currently hiring for a Service Desk Analyst - Team Lead to provide first-line technical support to the organization's end-users to ... resolve issues related to IT hardware and software. The service desk analyst team lead monitors service delivery activities to ensure service level… more
- BigBear.ai (Columbia, MD)
- Overview BigBear.ai is seeking a Service Desk Analyst to resolve technical issues and provide prompt solutions to ensure smooth operations and customer ... + Experience with JIRA ticketing process and reporting capabilities or similiar service desk software What we'd like you to have + Basic understanding of… more
- TEKsystems (Owings Mills, MD)
- We are seeking a customer-focused and technically skilled IT Service Desk Analyst to join our fast-paced support team. In this role, you will serve as the ... service delivery. Required Experience: + 1-2 years of experience in a Service Desk or IT call center environment. + Hands-on experience with ITSM platforms… more
- TEKsystems (Halethorpe, MD)
- We are seeking a highly motivated Service Desk Analyst to join our IT support team. In this role, you will serve as the first point of contact for end users ... ServiceNow, Ivanti) to log, track, and resolve incidents and service requests. + Escalate unresolved issues to appropriate teams...Experience + 1-2 years of experience in a help desk or call center environment. + Experience using ITSM/ticketing… more
- TEKsystems (Baltimore, MD)
- …Provide End User technical support in a fast paced single point of contact Service Desk capacity. Primary job function is to respond, handle, diagnose and ... grow with our organization. Required Education and/or Experience: * 1-2 years of Service Desk / call center experience * 1-2 years of experience working with… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- …System Security Engineer (ISSE), Information Technology (IT) Service Desk , Computer Network Defense (CND) Analyst , Telecommunication Technician, and ... System Security Engineer (ISSE), Information Technology (IT) Service Desk , Computer Network Defense (CND) Analyst , Telecommunication Technician, and… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is ... experience in the work force sometime during their final 180 days of active-duty service . The intern will actively train on meaningful projects and work closely with… more
- Koniag Government Services (Baltimore, MD)
- …the KPI/Scorecard application. + Automate workflows and integrate new features to improve help desk service delivery. + Analyze help desk performance using ... Services, a Koniag Government Services company **,** is seeking a Senior IT Analyst to support TGS and our government customer in Baltimore, MD. This position… more
- Maryland Department of Transportation (Baltimore City County, MD)
- Classification and Compensation Analyst (TE) Salary $70,743.00 - $110,288.00 Annually Location Baltimore City Job Type Temporary Job Number ... Benefits + Questions Description MARYLAND TRANSIT ADMINISTRATION Classification and Compensation Analyst (TE) (2366) This is a temporary employment (TE) opportunity,… more
- CACI International (Annapolis Junction, MD)
- Business Systems Analyst Job Category: Engineering Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage ... Opportunity:** **Join our team as a Business Systems Requirements Analyst where you will play a crucial role in...AEA Standard Operating Procedures (SOPs) and documented AEA Outreach Service Level + Agreements (SLAs). + Responds to complicated… more
- System One (Baltimore, MD)
- …capacity and scalability planning. + Manage incidents and change processes in JIRA Service Desk . + Work rotational shifts, including overtime when required. ... Job Title: Informatica Administrator/ Analyst Location: Baltimore, MD Type: Contract Contract End Date: 6/30/2028 Work Model: Hybrid (on-site or remote on specific… more
- TAD PGS, Inc. (Laurel, MD)
- …device issues, and performing account administration tasks in a fast-paced walk-up help desk . + You will research, analyze, and diagnose problems with client systems ... Exchange. + Must be an excellent communicator, highly motivated, and have excellent customer service skills with the ability to work with all levels of staff. + Are… more