- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- Position Information Functional TitleSr. Customer Service Advisor (Call Center) Recruitment Category TypeStandard Functional CategoryCustomer Service ... position is for current WSSC Water employee's only. TheSr. Customer Service Advisor ( CSA )...sewer accounts, addressing basic to moderately complex transactions. The Sr . CSA plays a key role in supporting the… more
- Johns Hopkins University (Baltimore, MD)
- …team-working skills. + Ability to exercise independent judgment. + Outstanding interpersonal, customer service , and organizational skills. + Strong written and ... to the Director for Economic Opportunity & Impact. The Sr . Economic Impact Program Manager for Hopkins Local will...public. **Specific Duties & Responsibilities** + Serve as trusted advisor and thought leader to Hopkins leadership with regard… more
- SHI (Annapolis, MD)
- …to thrive - in our offices or yours.** **Job Summary** We are seeking a Sr . Solutions Architect - Services Presales - Enterprise Networking to lead the design and ... development of enterprise networking focused service solutions for our clients. This role requires deep...needs and business objectives + Function as a trusted advisor for clients, building strong relationships with stakeholders and… more
- Zoom (Annapolis, MD)
- What you can expect: Zoom's Business Applications team is looking for a Sr . Business Systems Analyst (BSA) to support our dynamic New Service Introduction (NSI) ... and collaborate with multiple technology teams, driving solutions to improve Zoom's customer adoption. The role seeks an experienced, driven self-starter with a 'can… more
- Rubrik (Annapolis, MD)
- …business requirements of assigned customers. + Makes technical and sales presentations to customer 's technical staff and senior management. + Serves as a trusted ... sales calls + Qualifies sales opportunities in the terms of customer technical requirements, competition, decision making process and funding. **Preferred… more
- PNC (Baltimore, MD)
- **Position Overview** We are currently seeking a Communications Senior Lead to join our growing Regional Communications team and lead the development of strategies ... brand and amplify reputation within assigned markets. The Communications Lead is a senior member of the 14-person Regional Communications Team and a member of the… more
- ERP International (Laurel, MD)
- **Overview** ERP International is seeking a skilled ** Senior Cloud Engineer** to support our initiatives in developing and managing robust CI/CD pipelines for ... GitLab, Kubernetes, and Docker, the ideal candidate will be a trusted advisor in implementing industry standards and driving continuous improvement. **A current DoD… more
- Highmark Health (Annapolis, MD)
- …and prospects, serving as a clinical subject matter expert (SME) and trusted advisor . Provide a value proposition that demonstrates clinical and financial value of ... Develop and deliver compelling clinical narratives designed to influence senior -level decision-makers at client organizations, securing commitment to proposed… more
- Cornerstone onDemand (Baltimore, MD)
- …a senior , deliver more complex integration programs within complex customer environments + Create thorough & detailed requirements documents and technical ... service , quality deliverables and the highest level of customer satisfaction possible. + Participate in Partner oversight on...operational aspects of the role + Become a trusted advisor - seeks to develop internal teams and other… more
- Trellix (Columbia, MD)
- …*You will serve as a cyber systems engineering subject matter expert and trusted advisor . *You will lead the service delivery process from a technical ... **_Job Title:_** Senior Solution Consultant - Network Security **_Role Overview:_**...work. Trellix is supporting a critical US Public Sector customer in the planning, deployment, migration, operation, and sustainment… more
- Red Hat (Annapolis, MD)
- …from value definition to value recognition . ASA acts as the primary technical trusted advisor for both the customer and the Red Hat Sales team. In addition, ... The Red Hat Public Sector team looking for a Senior Account Solution Architect (ASA) to support Federal Healthcare...Red Hat's overall technical approach for and with the customer across all phases of the customer … more
- M&T Bank (Baltimore, MD)
- …proper servicing of clients. + Acting as an expert Commercial Payments/Depository advisor for the clients. Resolve client requests and/or issues independently. + ... + Make presentations to Division employees, Division Managers, and senior management regarding Deposit sales and growth. + Establish...Promote the success of the Division versus sales and service quality goals by working closely with RL's on… more
- Confluent (Annapolis, MD)
- …curve. In this role you'll partner with Account Executives to be the key technical advisor in service of the customer . You'll be instrumental in surfacing ... Solutions Engineers to be a key cog within the Customer Success Team that help foster an environment of...help foster an environment of sustained success for the customer and incremental adoption of Confluent's Technology. **What You… more
- Johns Hopkins University (Baltimore, MD)
- …proactive, anticipates future needs of the VP and demonstrates responsiveness, strong customer service , independent thinking, and solid judgment in a demanding ... travel expense reporting, facilitating communication, entering actions in the Customer Relationship Management (CRM) database system, answering phones, and other… more
- Confluent (Annapolis, MD)
- …interpersonal skills, customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time, project and priority ... This role is offered to active duty service members who are enrolled in the Skillbridge...Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a… more
- Confluent (Annapolis, MD)
- …Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical advisor ... for the Confluent product suite. You will partner with others in Customer Solutions as well as cross-functional divisions such as Sales, Product Management… more
- Kyndryl (Annapolis, MD)
- …with client CXOs and be seen as the 'go to' person and a trusted advisor by senior executives + Leading C-level client interactions and consulting initiatives, ... across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer … more
- Verint Systems, Inc. (Annapolis, MD)
- …networking abilities. + Strong analytical and critical thinking skills. + Excellent customer service and leadership skills. + Effective and Professional ... are required with the ability to penetrate and establish relationships with customer 's senior -level executives. + Travel approximately 30-50%. + Successful… more
- Veterans Affairs, Veterans Health Administration (Linthicum Heights, MD)
- …following Competencies for this position: Analytical Thinking Communication Customer Service (Clerical/Technical) Internal Controls/Integrity Leadership ... Summary This position is located in the Veterans Integrated Service Network (VISN) 5 office in Linthicum Maryland. VISN...Network Director (SES) and provides support to the VISN Senior Management Team. The incumbent is responsible for coordinating… more