- SHI (Little Rock, AR)
- **Job Summary** The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI's customers. The SR. ... end-users' representative on technology/business issues. + Work closely with Sales, Customer Success Manager and/or Project Management for account creations,… more
- Trellix (Little Rock, AR)
- **_Job Title:_** Senior Customer Success Manager **_Role Overview:_** Job Description Summary The Senior Customer Success Manager (CSM) is ... services, educational offerings, and support. Ultimately, in addition to the prime customer success focus, this role promotes retention and loyalty leading to a… more
- Wolters Kluwer (Little Rock, AR)
- The ** Customer Success Manager , Lippincott Solutions** is responsible for driving the implementation of all Nursing Solutions products into existing and new ... targeted, scheduled lead generation campaigns as directed by Sales Manager . This would include phone calls, email campaigns, and...if no degree, 3 years of sales support or customer success experience. **Required Experience: 2+ years… more
- Cleo (Little Rock, AR)
- ** Customer Success Manager ** at Cleo (US) Remote Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each ... over recent years. **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes ensuring that 100% of interactions are accurately recorded… more
- PagerDuty (Little Rock, AR)
- …explore life at PagerDuty, discover opportunities, and sign-up for job alerts! The Strategic Customer Success Manager is aligned at the customers' key ... and fostering strong relationships to help customers accelerate their digital journey. Customer Success Managers are working directly with customers that can… more
- Trustmark (Little Rock, AR)
- …and enables us to bring the best to our colleagues, clients and communities. The Customer Success Manager (CSM) serves as the dedicated, single point of ... The CSM is responsible and accountable for escalated service levels (SLAs), Customer Satisfaction, Effort and NPS scores for their defined accounts. **Service… more
- Trellix (Little Rock, AR)
- **_Job Title:_** Product Manager , Customer Success **_Role Overview:_** to be added The Product Manager , Customer Success position is a ... environment with global teams supporting global customers * Experience as Product Manager , Technical Account Management, Customer Success Management, Support… more
- Cornerstone onDemand (Little Rock, AR)
- ** Customer Excellence Manager - North America**...a SWAT approach. This position will report to the Customer Excellence team within Customer Success ... The Customer Excellence Manager is responsible for engaging with clients to drive...presentation, consulting and analytical skills + Have passion for customer success + Enjoy working in a… more
- Cengage Group (Little Rock, AR)
- …please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . **What you'll do here:** The ** Manager , Revenue Operations, Customer Success ** will ... indicators, tools and analytics that support the US Higher Education Customer Success organization, as well as driving continuous improvement in process design… more
- PagerDuty (Little Rock, AR)
- …Are you passionate about helping businesses achieve their goals? If so, then a portfolio customer success manager role might be perfect for you! As a ... executive to explore potential upsells that add further value to the customer journey. + Customer Success Measurement: You'll track key metrics like … more
- Windstream Communications (Little Rock, AR)
- …people and empower business in a world of infinite possibilities! ** ** The Enterprise Customer Success Manager is responsible for establishing and building ... customer adoption of our products & solutions. In addition, the Customer Success Manager ensures customers are satisfied with services and are realizing… more
- Lumen (Little Rock, AR)
- …and cross-sell opportunities and engaging sales accordingly. This role reports directly to the manager of Customer Success and is considered an individual ... digitally connect the world and shape the future. **The Role** As a Customer Success Advocate II you will have the opportunity to ensure our Mid-Market customers… more
- Rock Region METRO (North Little Rock, AR)
- …of an on-site (non-remote) Customer Call Center team, who reports to the customer service manager . KEY SUCCESS FACTORS: + Professional, knowledgeable and ... CS call center representative reports to and assists the customer service manager with assisting transit riders with trip-planning; discount fare applications;… more
- Quadient (Little Rock, AR)
- …Introduce and Hand clients over to the next set of responsible parties such as Quadient's Customer Success Manager , Account Manager , and Support Teams + ... The Implementation Solution Consultant is a Services role within the Customer Success (CS) function at Quadient, providing the foundation for new clients… more
- Cardinal Health (Little Rock, AR)
- …**_contributes to Cardinal Health_** The Clinical Manager for our Gastroenterology (GI) Customer Success team is responsible for leading the Customer ... specific objectives defined by the VP of Customer Success . In this role, the manager will be held primarily accountable for the overall direction and… more
- Verint Systems, Inc. (Little Rock, AR)
- …Reporting, Dashboards, adhoc) which as requested by customers and communicated by the Customer Success Manager . + Develop recommendations for improving the ... to conduct superior analytics, as suggested by the product team or customer success leadership. + Leverage expertise during analysis relative to verticals or… more
- Ford Motor Company (Little Rock, AR)
- …businesses thrive today and into the new era of electrification. The Fleet Success Manager will primarily be responsible for generating new business through ... customer relationships post onboarding to include upselling and customer experience management. + Represent Fleet Success ...and customer experience management. + Represent Fleet Success Team at key dealer and customer … more
- Love's Travel Stops & Country Stores (Malvern, AR)
- …**Welcome to Love's!** **_Where People are the Heart of Our Success_** **Truck Care General Manager ** Working at Love′s as a Truck Care General Manager is a very ... hard for our customers and our teams. As a manager at Love′s, we empower you to be owner-operators...you will ensure our teams are focusing on the customer in everything we do. Sometimes it is just… more
- Tractor Supply Company (Benton, AR)
- …Manager serves as the second in charge of operations to the Store Manager . Duties include delivering a Legendary Customer Experience, providing leadership and ... Assistant Manager **Overall Job Summary** The Assistant Store ...and procedures. + Deliver on our promise of Legendary Customer Service through GURA: + Greet the Customer… more
- Love's Travel Stops & Country Stores (Malvern, AR)
- …**Welcome to Love's!** **_Where People are the Heart of Our Success_** **Restaurant Assistant Manager ** Working at Love′s as a Restaurant Assistant Manager is a ... hard for our customers and our teams. As a manager at Love′s, we empower you to be owner-operators...you will ensure our teams are focusing on the customer in everything we do. Sometimes it is just… more