- Entergy (Little Rock, AR)
- …senior management to ensure a unified company position. Manages day-to-day vendor performance meeting customer service objectives as evaluated by standardized ... of Entergy service territory. Ensure that the cost and performance of vender site is optimized; minimize company exposure...Bachelor's Degree with a minimum of 7+ years of customer service or related business experience OR… more
- Michaels (North Little Rock, AR)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - L.RCK-N. LITTLE ROCK, AR Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- Vestis Services (Little Rock, AR)
- **Description** **JOB SUMMARY** A Customer Service Manager (CSM) ensures that the assigned Team of Customer Service Representatives (CSR'S) in his/her ... service representative for assigned service area. Works with Customer Operations Manager , General Manager /Branch... experience would include things like similar background, experience and proven performance in a closely… more
- Ryder System (Little Rock, AR)
- …in experience in transportation/logistics industry a plus., Preferred + Customer experience insights methods, analytics, tools, and practices. Advanced, ... by clicking here (http://ryder.com/job-applicant-privacy-policy) ._ **Job Description** : **Summary** The Customer Insights & Data Analytics Manager plays a… more
- Nutanix (Little Rock, AR)
- …Opportunity** Are you a seasoned finance professional with over 10 years of experience in customer financing (focus on subscription software preferred), strong ... our growth and success. **About the Team** The Finance Manager will join the newly established Customer ...workflow. **What You Will Bring** + 10+ years of experience in customer financing and channel sales… more
- ISC2 (Little Rock, AR)
- …connectedness that empowers all of our successes. Learn more. **Position Summary** The Manager , Customer Success & Account Management leads the team responsible ... and account expansion. You will be accountable for the performance of the Customer Success Account Managers...training services + Proficiency in CRM, reporting tools, and customer success platforms + Experience in education,… more
- Acxiom (Little Rock, AR)
- The Consultant - Customer Success Manager (Adobe Practice) performs client relationship management, value measurement execution, and stakeholder engagement ... within consulting engagements. The Customer Success Manager supports client Value Realization...templates and tools **QUALIFICATIONS** **Required** + 2-4 years of Customer Success or Account Management experience in… more
- Acxiom (Little Rock, AR)
- The Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success, ensuring maximum ... work, and measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client-facing roles in… more
- Datavant (Little Rock, AR)
- …of customer -centricity **What You Bring To The Table:** + 7+ years experience in healthcare technology and customer facing roles (required) + Proven ability ... customer stakeholders + Seasoned strategic program and project manager focused on connect the dots thinking that puts...one or more of the following areas (required): + Experience working within RWD health analytic companies, CROs, or… more
- Logitech (Little Rock, AR)
- …**The Team and Role:** Logitech is seeking an experienced **Sr.** **D** **igital Customer Marketing Manager ** to lead collaborative efforts designed to drive ... success of marketing programs to calculate ROI and drive continuous improvement in performance . + Analyze sales performance , customer behavioral data,… more
- GCG (Little Rock, AR)
- **Overview** **GCG is currently looking for a Customer Service Account Manager to join our team at GCG's Leominster, MA location!** In this role, you will serve ... division's delivery performance and maintaining ISO 9001 documents for the Customer Service function. **Schedule:** 8:00am to 5:00pm EST or CST, Monday to Friday… more
- NTT America, Inc. (Little Rock, AR)
- …and work with cross-functional teams to drive initiatives that enhance the customer experience . **Revenue Growth and Business Impact** + Proactively identify ... or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and...Bachelor's degree required; advanced degree (MBA or equivalent) preferred. ** Experience :** + 10+ years of customer success,… more
- Cengage Group (Little Rock, AR)
- …feedback from customers to drive product enhancements, marketing initiatives, and customer support improvements. + ** Performance measurement and reporting:** ... Leverages key metrics to measure team performance and customer outcomes, and takes action...organizational goals **Skills you will need here:** + Proven experience in customer success or account management… more
- Compass Group, North America (Little Rock, AR)
- … and increase profitability (Owners Business Plan) + Coordinate efforts to improve the customer retention and client experience at the point of sale + Build ... license (unless otherwise indicated by state) and good driving record. + Preferred 1-2 years' experience in a customer service position, or a minimum of 1 year… more
- Nelnet (Little Rock, AR)
- …trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go ... to leverage FACTS best practices and to deliver a level of customer satisfaction that exceeds expectations. By building strong collaborative relationships with… more
- Walgreens (North Little Rock, AR)
- …Assistant Manager capacity, with people leadership, business management, and customer -facing experience . We will consider employment of qualified applicants ... law (and pursues PTCB certification, as required by state). ** Customer Experience ** + Engages customers and patients...discuss with the Store Manager and District Manager . + Analyzes pharmacy performance indicators and… more
- Walgreens (Little Rock, AR)
- …teams are engaged and performing their responsibilities to achieve company deliverables. ** Customer Experience ** + Engages customers and patients by greeting ... timely manner and answers questions to ensure a positive customer experience . Models and shares customer...any training assigned by Store Manager , District Manager and company leaders. + Monitors own performance… more
- Walgreens (Conway, AR)
- …Makes decisions regarding performance management including discipline and termination. ** Customer Experience ** + Engages customers and patients by greeting ... manner and answers non-clinical questions to ensure a positive customer experience . Models and shares customer...as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager .… more
- Walgreens (Sherwood, AR)
- …and delivering a distinctive and delightful customer and patient experience . **Job Responsibilities/Tasks** ** Customer Experience ** + Monitors and ... best practices with all team members to deliver a distinctive and delightful customer and patient experience , including interpersonal habits (eg, greeting, eye… more
- Walgreens (Little Rock, AR)
- …and improves pharmacy financials, manages inventory effectively, and enhances patient experience . Manages pharmacy staff performance and engagement. Ensures the ... pharmacy staff by overseeing training, focused coaching, and executing formal performance management initiatives. **Job Responsibilities:** Patient Experience +… more