- Commonwealth Care Alliance (Boston, MA)
- …for vulnerable populations. This position with report directly to the VP of Service Delivery. Supervision Exercised: - Yes, which includes but is not limited to ... members to meaningful services - Attends external meetings and activities as a representative of the organization as requested - Seeks to maintain a constructive… more
- Beth Israel Lahey Health (Boston, MA)
- …BILH team, you're not just taking a job, you're making a difference in people's lives.** Service Response Center Representative - Per Diem 6:00 AM-2:30 ... of a wide variety of service requests from the customers of the Service Response Center to the staff of the department that the SRC serves. This… more
- Children's Hospital Boston (Boston, MA)
- …Posting Title:Patient Experience Representative - Call Center (hybrid)Department:Patient Services-Clinical NutritionAutoReqId:82662BRStatus:Full-TimeStandard ... work within our Clinical Nutrition Dept within the call center . You will work under close supervision to provide...service to patients and families via telephone + Response to routine inquiries about hospital protocol, policies and… more
- Beth Israel Lahey Health (Boston, MA)
- …supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. 3. **Knowledge:** ... for patients and visitors in an outpatient unit and provides excellent customer service through clear communication. Reports to the manager with input from assigned… more
- Tufts Medicine (Boston, MA)
- **Job Title:** Patient Service Representative I (Patient Placement) **Hours:** 40 hours per week; Monday through Friday from 10:30 AM to 7:00 PM **Location:** ... Onsite at Tufts Medical Center - Boston, MA **Requirements:** At least 4 weeks...for recommended appointments/procedures, etc. An organizational related support or service (administrative or clerical) role or a role that… more
- Beth Israel Lahey Health (Boston, MA)
- …supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. 6. **Knowledge:** ... a high-level of patient satisfaction with regard to customer service , quality of food, accuracy of menu, timeliness of...manner when dealing with all customers of the Call Center . Explains diet and assists patient with appropriate selections.… more
- Beth Israel Lahey Health (Burlington, MA)
- …and data accurately and efficiently. Preferred Qualifications & Skills: . Call Center and/or telephone customer service experience . Strong typing skills ... to the patients and the communities we proudly serve. The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH is… more
- The Cigna Group (Boston, MA)
- …patients' dreams of having a family come true! As a Pharmacy Technician Senior Representative , you will use your data entry skills to ensure patients receive the ... required. + Excellent Data entry skills required. + Call center experience preferred, not required + An empathetic and...obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps… more
- Beth Israel Lahey Health (Winchester, MA)
- …supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. **Knowledge:** Ability ... for patients and visitors in an outpatient unit and provides excellent customer service through clear communication. Reports to the manager with input from assigned… more
- Beth Israel Lahey Health (Winchester, MA)
- …supervisors; communicate effectively in basic English with patients, families, and medical center staff in response to routine questions. **Knowledge:** Ability ... for patients and visitors in an outpatient unit and provides excellent customer service through clear communication. Reports to the manager with input from assigned… more
- Fresenius Medical Center (Marlborough, MA)
- …intervention as prescribed by physician order or as directed. + Monitor patients' response to dialysis therapy. + Obtain vital signs prior to reinfusion; perform all ... document any intervention for unusual patient status and document patients' response to intervention. + Evaluate patients' vascular access during treatment including… more
- Fresenius Medical Center (Boston, MA)
- **Location:** **Boston Medical Center ** + America's 'Most Loved Workplaces' by Newsweek + 70,000+ dedicated employees, 200,000+ patients, 2,600+ dialysis centers, ... performed in accordance with Fresenius Kidney Care and applicable contractual service policy, procedures, standards of nursing practice, state and federal… more
- Fresenius Medical Center (Lowell, MA)
- …intervention as prescribed by physician order or as directed. + Monitor patients' response to dialysis therapy. + Obtain vital signs prior to reinfusion; perform all ... document any intervention for unusual patient status and document patients' response to intervention. + Evaluate patients' vascular access during treatment including… more
- Fresenius Medical Center (Wellesley, MA)
- **PURPOSE AND SCOPE:** Provides nutritional services for the facility's in- center and home patients as applicable in order to maximize the patient's nutritional ... plan of care with involvement of patient/family/caregiver. + Monitors adherence and response to nutrition therapy, adjusts therapy as needed to achieve and sustain… more
- Fresenius Medical Center (Methuen, MA)
- …and acknowledged in the Medical Record + Initiates or assists with emergency response measures. + Delegates appropriate tasks to direct patient care staff including ... + Supports and promotes the FMCNA's mission, vision, values, and customer service philosophy. + Performs all other duties as assigned by supervisor. **PHYSICAL… more
- Beth Israel Lahey Health (Boston, MA)
- …any special needs or requests of patients or nursing to the Customer Service Representative and/or managers (ie education, food consistency changes, food ... supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. 6. Knowledge: Ability… more
- The Raymond Corporation (Lawrence, MA)
- …seeking career-minded, customer-focused individuals to join our customer response center . If you have excellent customer service skills, top-notch workflow ... Service Coordinator Lawrence, MA WE OFFER CONTINUED LEARNING,...* Perform other duties as assigned. As a front-line representative of Abel Womack to our customers, maintaining a… more
- Transdev (Readville, MA)
- …Payscale) Benefits include: + Vacation: Up to 20 paid vacation days, based on years of service . + Sick days: 5 days. + Holidays: 14 paid holidays: 12 standard and 2 ... training policies. + Assist DriveCam Manager and Coordinator by coaching drivers in response to video recorded unsafe driving events to improve safety of operations.… more
- Main Street Bank (Marlborough, MA)
- …FLSA Status: Exempt Employment Status:Full Time Department: Human Resources Location:Operations Center /Hybrid Eligible Reports To: VP, Director of HR and L&D Date ... acting as a resource for all staff while embracing the established sales and service culture coaching employees to maximize their contribution to the bank's goals. +… more
- Guardian Life (Boston, MA)
- …High Standards". If this sounds like you, Guardian is seeking a Customer Care Representative to join our Member/Provider. Customer Response Unit. **You are:** A ... you want to be part of a collaborative Customer Response team? In this role you will be responsible...Serve as a company ambassador by delivering exceptional customer service in the contact center . + Collaborate… more
