- Henry Ford Health System (Troy, MI)
- …To supervise, organize and coordinate the HMO, Medicare Advantage and Federal Government call center operations associated with HAP's Customer Service ... phone queue assignment schedule, based on trends to maximize the efficiency of the call center productivity. + Ensure compliance with the Centers for Medicare &… more
- Wayne State University (Detroit, MI)
- …executing shift call plans, ensuring the quality of our survey operations by conducting evaluations, and fostering a productive and friendly work environment. ... Research Technician (CATI Supervisor ) Wayne State University is searching for an...support staff. Daily Reporting: Monitor data collection progress and call dispositions and provide regular updates to project leads… more
- Aerotek (Royal Oak, MI)
- …paperwork completion, setting up desk, etc. + In partnership with Field Operations Supervisor , manage internal payroll process + Asset distribution and ... **Overview:** **HR/Field Operations Associate** Compensation: $21. 15 per hour +...contact for contractor questions, and facilitate communication to the center to resolve payroll and invoicing issues (adjustments, lost… more
- Teleperformance USA (Warren, MI)
- …+ **WFM Experience preferred** + ** Call Center experience required** + ** Call Center Supervisor experience a plus** + **Must be willing and ... time situations. This will require constant communication with Supervisors, Operations Managers and Support Center personnel. Real...with client and all their vendors in a virtual call center environment** + **Thrive as a… more
- State of Michigan (Ypsilanti, MI)
- …Full Time Job Number 4761-25-41-PPO-WashtenawPrl-TF Department Corrections - Field Operations - Metropolitan Territory Opening Date 05/14/2025 Closing Date 5/20/2025 ... caseloads as designated by the Deputy Director of Field Operations . The employee may be assigned to act as...school and one year as an Assistant Resident Unit Supervisor 11 or Corrections Shift Supervisor 11;… more
- University of Michigan (Ann Arbor, MI)
- …in their healthcare. The MyUofMHealth HIE Support Specialist provides high-quality (telephone call center ) help desk service and operational support to ... research that together enhance our contribution to society. **Responsibilities OPERATIONS + Serve as first point of contact for...Portal or ECL Provider Portal via help desk (telephone call center ), email, and fax. + Respond… more
- Allegion (Wixom, MI)
- …incoming telephone calls, assess, and dispatch service calls. + Provide feedback to the call center for call loading improvements and customer concerns. + ... + Customer service oriented. + SAP experience. + 2+ years of service management/ call center /field service experience desirable. **Why Work for Us?** **Allegion… more
- ITC Holdings (Novi, MI)
- …reported incidents following proper policy and procedure. + Coordinates with the Operations Control Room (OCR), Contract Security, and other internal groups to ... of SCC actions while on duty. + Serves as acting SCC Supervisor during times of need. **REQUIREMENTS** Experience/Education Requirements _Associate Level_ + High… more
- University of Michigan (Ann Arbor, MI)
- …building maintenance and improvements. + Oversee building maintenance for Power Center Annex, in conjunction with Facilities Manager; coordinate with Musical Theatre ... Department for maintenance in Power Center Rehearsal Room. + Supervise company-management responsibilities of Assistant Production Manager (Schedule housing, make… more