- UGI Corporation (Charlotte, NC)
- Customer Experience Lead Location: Charlotte, NC, US, 28217 Workplace Environment: Hybrid Company: AmeriGas Propane, Inc. Requisition Number: 26983 When you ... from 1,800+ distribution points across the United States. Position Summary The Customer Experience Team Lead demonstrates strong peer leadership skills and… more
- Coinbase (Charlotte, NC)
- …organization, operating at the intersection of product and support to transform the customer experience . We're hiring a Program Manager, Coinbase One, to evolve ... You'll Do* * Own the end-to-end Coinbase One CX experience across Priority Support, Coinbase One Card, and Account...CB1 contact drivers to analyze root causes, frequency, and customer impact, and propose solutions that reduce friction through… more
- Coinbase (Charlotte, NC)
- …working at the intersection of product and support to transform the customer experience . We're hiring a Senior Program Lead , a pivotal role focused on ... connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide… more
- Coinbase (Charlotte, NC)
- …and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- Regions Bank (Charlotte, NC)
- …and refines CRM driven customer recapture and acquisition strategy including intelligent lead distribution, customer journey experience pathing, lead ... of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used...lending platforms. The incumbent will be expected to drive customer harvesting and recapturing through strategic leadership and a… more
- ALBEMARLE (Charlotte, NC)
- …execution of high-profile industry events. Ability to maintain high brand standards and customer experience at all events. + ** Customer Engagement** : ... **Job Description** Albemarle is hiring for a Marketing & Customer Engagement Lead . This position is hybrid...trade shows, conferences** , and **corporate events** . + ** Experience managing Voice of Customer (VoC) programs**… more
- Wells Fargo (Charlotte, NC)
- …role:** Wells Fargo is seeking a Lead Trade Services Specialist to lead US Trade Operations Customer Delivery & Implementation, Transaction Risk and ... consistently adhere to procedures related to these subjects + Experience as a Team Lead , in a...a team management role, and/or leading transformation changes + Experience operating in Customer implementation, middle office… more
- Burlington (Salisbury, NC)
- …retail, and you thrive in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer Service ... and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead ...and customer feedback surveys by maintaining a customer -first focus and delivering a consistently great experience… more
- MSC Industrial Supply Co. (Davidson, NC)
- …of product owners responsible for managed inventory platform capabilities, customer experience , and innovation delivery. + Lead and design the deployment of ... the integration of Managed Inventory Programs into eBusiness platforms for a cohesive customer experience + Measures the ROI impact for full product portfolio… more
- BrightView (Charlotte, NC)
- …and jobsite quality, address operational issues, and implement processes to improve customer experience + **Project Management:** Lead and coordinate ... collaboration between departments, and ensures that operations support excellent customer service. **Duties and Responsibilities:** + **Process Improvement and… more
- Truist (Charlotte, NC)
- …Truist. We are seeking an experienced and strategic B2B Customer Solutions & Experience product manager to lead the development and growth of our Commercial ... America) **Please review the following job description:** Job Description: The Customer Solutions & Experience Product Manager II is a senior role on the… more
- OneMain Financial (Charlotte, NC)
- …creative technical solutions to improve the company's decision making, the customer 's experience , and shareholder return + Lead a team to conduct statistical ... the role will also have responsibilities for model monitoring, customer segmentation, competitive analysis, and input into strategy. A...media and digital data to improve model performance + Lead innovative solutions to gain more value from credit… more
- Lowe's (Mooresville, NC)
- …benchmarking to identify opportunities to improve the seller and omnichannel customer experience , including identifying opportunities to improve taxonomy, ... lead internal and external research and/or benchmarking, lead review/analyze customer information and other relevant...* Drive technological developments that will enhance the seller experience and optimize the customer journey on… more
- Lowe's (Mooresville, NC)
- …and competitive benchmarking to identify opportunities to improve the Omni-Channel customer experience , including identification of opportunities to improve ... Management will lead internal and external research and/or benchmarking, lead review/analyze customer information and other relevant data, conduct analysis,… more
- Xylem (Charlotte, NC)
- …We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. Xylem is seeking a ... diligent, self-sufficient individual with strong organizational skills to facilitate the sales lead process through our Lead Clearing House team. The Lead … more
- Burlington (Concord, NC)
- …on the sales floor, ensuring a consistently positive customer and associate experience . The Retail Store Closing Lead will circulate throughout the store and ... leadership rotation schedule. **Responsibilities:** + Role model for exemplary customer service behaviors. The Retail Store Closing Lead...Store Closing Lead will provide a great Customer Service experience to all customers and… more
- TruGreen (Charlotte, NC)
- … experience strongly preferred + 1 or more years senior level sales experience preferred **Competencies** + ** Customer Focus** - Building strong customer ... to work!" **Position Overview** The Contact Center Sales Team Lead is a hybrid role sharing dual responsibilities for...advanced product knowledge and superior service leading to improved customer experiences and strong sales numbers. + Leads and… more
- Deloitte (Charlotte, NC)
- …privacy, and compliance requirements in enterprise software engineering. + Demonstrated experience aligning engineering initiatives with business and customer ... Lead Engineering Manager - CL6 Role Overview: As...teams are aligned and engaged, collaborating closely with product, experience , delivery, infrastructure, and security teams. Leverage technical artifacts… more
- Deloitte (Charlotte, NC)
- …products, ensuring code integrity, feasibility, and alignment with business and customer goals. Lead requirement analysis, component design, development, unit ... Lead Fullstack Engineer As a Lead ...Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve… more
- Lowe's (Mooresville, NC)
- …Stores, Supply Chain, and Corporate Strategy teams to complete projects and optimize the customer 's digital experience . + Partners with the Data & Analytics team ... **Your Impact** The Lead Consultant Digital Business Planning partners with leaders...digital problems or improve functionality on lowes.com through benchmarking, customer research, monitoring of competitive landscape and industry trends… more