- Zurich NA (Springfield, IL)
- Customer Information Services Analyst II 123803 Zurich North America is currently seeking a Customer Information Services Analyst II to ... team. This role will report to the Manager of Customer Information Services & Risk..., technology, and quality to produce the specified product, service or result with minimal change requests required +… more
- Verint Systems, Inc. (Springfield, IL)
- …regulations. **Preferred Requirements:** + Corporate communications, marketing, go-to-market/sales, or customer service management (CSM) background. + Experience ... engagement programs via activities including proactive strategic presentations, inbound information requests, and customer interactions. + Work with internal… more
- Republic Services (Springfield, IL)
- …review routing media to process service exceptions/general messages/extra services information in order to meet the customer 's needs. + Ensure the ... **POSITION SUMMARY:** A Logistics Analyst is responsible for the coordination and oversight...required. + Route design is the first defense against customer service issues, and non-compliance from both… more
- CAI (Springfield, IL)
- …solve requests. **Job Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 ... Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst , you will be responsible...Desk support to our customers applying technical knowledge and customer service skills via phone, email, or… more
- CAI (Springfield, IL)
- …solve requests. **Job Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 ... Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst , you will be responsible...Desk support to our customers applying technical knowledge and customer service skills via phone, email, or… more
- Ford Motor Company (Springfield, IL)
- …in autonomy, electrification, smart mobility technologies, and more! Body Builder Advisory Service Electrical Analyst is a detailed technical support and liaison ... us define tomorrow's transportation. **What you'll do ** Body Builder Advisory Service Electrical Analyst Commercial Vehicle Programs: 1. **Direct Upfitter… more
- SitusAMC (Springfield, IL)
- …operational activities of the Warehouse Financing business and its clients. Customer relations focus with SitusAMC business partners and their clients. Essential ... professional with 0-2 years of industry and/or relevant experience, typically at an Analyst level role or external equivalent. + 2 plus years related industry… more
- ASM Research, An Accenture Federal Services Company (Springfield, IL)
- …execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and ... ; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information ; elder care; educational services for adults, children, and… more
- Intermountain Health (Springfield, IL)
- …technologies, enterprise resource planning, workforce scheduling, time and attendance, customer relationship management) The Principal analyst is responsible ... is responsible for complex to expert level work supporting information technology application(s) through planning, designing, implementing, maintaining, and… more
- CVS Health (Springfield, IL)
- …be research/referral oriented. * Some calls may be more administrative or customer service oriented. * Additional responsibilities assigned based on business ... 10 - 6:30 pm EST The Medicare EAP WorkLife Analyst is part of the WorkLife Team and provides... is responsible for providing WorkLife consultation and informational services to members and plan sponsors. The most frequent… more
- Cardinal Health (Springfield, IL)
- …make personal connections with customers + Articulate and courteous phone manner + Strong customer service skills + Good decision-making skills + Ability to work ... Sales Representatives are responsible for driving sales and services to an assigned group of animal hospitals and...information from customers. + Develop and maintain strong customer relationships with an assigned group of customer… more
- Highmark Health (Springfield, IL)
- …may have access to covered information , cardholder data, or other confidential customer information that must be protected at all times. In connection with ... creating their first impression of Highmark. As a Senior Functional Product Analyst , you'll be instrumental in driving the analytical aspects of our member… more
- System One (Springfield, IL)
- …sure you are using the latest version of your browser. **Diversity Inclusion & Customer Service Statement** TeamPeople, a division of System One, is an ... Media Monitoring Analyst **Employment Type:** Full Time **Date Posted:** 4/25/2025...organization dedicated to providing superior customer service . Outstanding customer … more
- Highmark Health (Springfield, IL)
- … Analyst role or experience in a related operational area (eg claims, billing, customer service , etc.) **Preferred** + 1 - 3 years in the Health Insurance ... may have access to covered information , cardholder data, or other confidential customer information that must be protected at all times. In connection with… more
- Constellation (Springfield, IL)
- …manages activities relating to planning, designing, building, and maintaining IT services , projects, portfolios, products and processes. Creates and assigns detailed ... manage and appropriately document work activities relating to IT service portfolios or products in support of our business...+ Assist in creation of documentation for products and services . Use best practices to improve products and … more
- Eliassen Group (Springfield, IL)
- …Software Development efforts. The ideal candidate will provide exceptional customer service , troubleshoot issues, and collaborate with cross-functional ... **Clinical Application Support Analyst ** **Anywhere** **Type:** Contract **Category:** Engineer **Industry:** Healthcare...- $50 / hr. w2_ **Responsibilities:** + Deliver outstanding customer service by promptly responding to tickets,… more
- GovCIO (Springfield, IL)
- **Overview** GovCIO is currently hiring for a Senior Computer Systems Analyst with an active Secret clearance. This position will be located in Sterling, Virginia ... and perspective of a particular business and the IT needs of that customer . Requires knowledge of computer system capabilities, business processes, and work flows.… more
- Zoom (Springfield, IL)
- …happiness, come join us at Zoom! We're seeking a Senior Business Operations Analyst to optimize and scale business operations across processes, data, and systems- ... management, CRM, billing, and ERP platforms, and understands the full SaaS customer lifecycle , including lead-to-cash and renewals. As a key liaison between… more
- Highmark Health (Springfield, IL)
- …may have access to covered information , cardholder data, or other confidential customer information that must be protected at all times. In connection with ... managers, etc.) to identify opportunities for improvement and collect voice of customer . This job will be responsible for developing, testing and deploying new… more
- Ryder System (Springfield, IL)
- …analysis of the small parcel business across the parcel network + Support Customer Service Managers on customer requests **Additional Responsibilities** + ... here (http://ryder.com/job-applicant-privacy-policy) ._ **Job Description** : **Summary** The Strategic Analyst , Insights & Operations, is part of the team… more