- Vontier (Springfield, IL)
- …Offices, leading to the success of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional… more
- Sharecare (Springfield, IL)
- …4-year degree + 1 -2 years of related experience required; experience in a customer service role preferred + Experience with benchmarks and contact center ... through the lens of their personal health and making high- quality care more accessible and affordable for everyone. To...including certification through NBC-HWC or CHES only The Health Coach is part of a multi-disciplinary team that is… more
- American Express Global Business Travel (Springfield, IL)
- …+ Previous leadership experience + Excellent listening skills and curious mentality + Customer service oriented + Crew/Charter experience a plus + Sabre ... documented coaching and feedback to team members + Investigate service and quality errors with a curious...issues + Listen to calls as required to validate service levels and compliance standards Customer (25%)… more
- Papa John's International (Springfield, IL)
- …NROs + Influence improvement of operational results through restaurant optimization + Coach improvements in guest experience, product quality , training, and ... ease of travel.** **Job Description Summary:** The Brand Standards Coach (BSC) role is critical for elevating the growth...- Integrity, Character and Community + PEOPLE FIRST - Customer and Team member Focus + INNOVATE TO WIN… more
- Vontier (Springfield, IL)
- …our end-user customers, both with and without a servicing distributor, and the Customer Service leadership team. They will work closely with the leadership ... (Remote working option expectation is to provide professional and responsive service and support, regardless of working remotely. Those working remotely understand… more
- TravelCenters of America (Bloomington, IL)
- …the potential of the Truck Service department (ie fast and friendly customer service , good product knowledge, up-beat atmosphere, etc.) + Develop a trusting ... company and shaping TA's future. **Job Summary** Our Truck Service team is comprised of nearly 3,000 highly skilled...conducive to receiving feedback from team members and guests; coach and performance manage staff according to company policy… more
- Papa John's International (Springfield, IL)
- …and/or work areas in the operation of a Papa John's restaurant to ensure high quality products and customer service are delivered to ensure restaurant ... coach for improved performance. Ensure team is quality and customer focused and build an...Contribute to sales goals by providing prompt and friendly customer service ; building check averages through team… more
- Monro Muffler/Brake (Bloomington, IL)
- …and objectives. + Ability to problem solve, manage inventory, merchandising, and customer service . + Communications skills to effectively communicate with ... the same mission to bring our guests the highest quality tire and auto service in the...complaints, and adjustments. + Build guest relationships to maximize customer satisfaction, loyalty, and retention. + Assist teammates in… more
- GE Aerospace (Bloomington, IL)
- …+ Support the development software and data delivery platforms that are service -oriented with reusable components that can be orchestrated together into different ... trends to assist in project development and/or operational support activities. + Coach and mentor team members. **Required** + Bachelor's Degree from an accredited… more
- Lowe's (Bloomington, IL)
- …leadership to engage and coach associates on the floor to promote a customer service culture. * Provides input to HR COEs regarding specific functional ... in the planning process to ensure strategic plans drive business results, optimize customer service and align with company values. Contributes to the development… more
- Pearson (Springfield, IL)
- …incentive program, and information on benefits offered is here. 1137503 **Job:** Customer Success **Job Family:** CUSTOMER SERVICE **Organization:** Virtual ... the workflow and performance of the Lead Nurture Team to optimize efficiency, quality , and outcomes. The Supervisor will maintain a thorough knowledge of enrollment… more
- Sharecare (Springfield, IL)
- …client relationships and assisting in assessing potential growth areas **Primary Customer Service Responsibilities** + Assist in strengthening existing client ... while prioritizing and meeting deadlines + Superior communication skills + Outstanding customer service with strong negotiation skills + Detail oriented, with… more
- Walgreens (Springfield, IL)
- …and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service . + Manages Community Outreach Portal ... a positive customer experience. Models and shares customer service best practices. + Develops strong...procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. + Ensures the accurate processing of… more
- Pearson (Springfield, IL)
- …requirements to assist with the automation of reporting and data tools for quality , enrollment, and customer engagement teams. + **Report Processing** : Process ... that we live by being brave, imaginative, decent, accountable, curious, customer -centric, and collaborative. The following description is intended to describe the… more
- Atrium Hospitality (Normal, IL)
- …+ **Bring your experience** - At least six (6) months of prior restaurant, customer service , or cashier experience preferred + **Education** - High school ... Conference Center!** We are looking for a dependable and customer -focused individual with a passion for hospitality and guest...functionality + Support team members in providing efficient and high- quality guest service + Follow safety and… more
- Ross Stores, Inc. (Springfield, IL)
- …fire alarm systems as scheduled\. Responds to after\-hours alarms when requested\. ** Customer Service :** + Treats all Customers, Associates, and other leaders ... always been bringing our customers a constant stream of high\- quality brands and on\-trend merchandise at extraordinary savings\. All...for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor,… more
- Vontier (Springfield, IL)
- …focus on creating B2B partnerships and agreements that add value for the customer and are mutually beneficial. The ideal candidate will demonstrate the ability to ... identify customer and business needs, and design creative and data...Sales Reps as needed. Maximize productivity, align priorities and coach Matco value to ISR's within assigned regions. +… more
- ADM (Decatur, IL)
- …**Job Qualifications:** + Must be able to enforce expectations for safety, reliability, quality , service and productivity + Good decision making ability and ... that is effective, consistent and fair. Leads maintenance technicians to ensure quality work is completed safely and efficiently. **Essential Job Functions:** +… more
- Cushman & Wakefield (Springfield, IL)
- …proficiency in architectural and engineering drawings, concepts & design * Excellent customer service and interpersonal relationship skills * Ability to work ... to enhance operational efficiency, service delivery, cost savings, and innovative service advancements for all functional areas * Coach the space team… more