- Discover (Chicago, IL)
- …weekends as assigned. **What You** ' **ll Do** + Responsible for handling routine customer service inquiries and problems via telephone, digital or chat channels ... through effective communication and problems solving skills. + These routine customer service inquiries require the use of standard screens, scripts and… more
- Huntington National Bank (Chicago, IL)
- …Senior Analyst is responsible for quantitative risk strategy development for Huntington's credit card products. This will be applied through the complete ... Basic Qualifications: + Bachelor's degree + 7+ years of Credit Card analysis and/or Credit ...projects at once, prioritizing within tight time constraints + Customer service orientation, with respect to both… more
- JPMorgan Chase (Chicago, IL)
- …visually appealing but also accessible and user-friendly, enhancing the overall customer experience. Commercial Card provides payment solutions to businesses, ... insights. As a Vice President Experience Design in Commercial Card , you will play a pivotal role in shaping...and user needs across multiple product areas + Diagram service flows and product features, design wireframes, and prototype… more
- Huntington National Bank (Chicago, IL)
- … Card Product Manager leads the efforts to expand and optimize our consumer credit card portfolio. This role is critical in driving our strategic initiatives ... evolving needs of our customers while enhancing the performance across the credit card product lifecycle. Duties and Responsibilities: + Overall responsibility… more
- Capital One (Chicago, IL)
- …B2B developer platform used to streamline and drive efficiencies for Partnerships Credit Card launches and integrations. The portal enables external parties ... Sr. Associate, Product Manager - Card Partnerships, Partner Portal **About the Role:** Our...finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of… more
- Capital One (Chicago, IL)
- …domain we are transforming the technology we use to create an engaging customer experience and optimize the Credit Decisioning capabilities that fuel new ... Sr. Director, Software Engineering - Card Account Acquisitions Capital One's Card ...the technical chops to ensure that we build compelling, customer focused solutions in an iterative methodology. As a… more
- House of Blues (Tinley Park, IL)
- …new or additional services and/or products. * Responsible for Point-of-Sale technology with credit card purchases. * Use extensive knowledge of venue programs to ... up and properly storing event equipment, such as lawn chairs. * Provide great customer service to all our guests to ensure a memorable experience. * Perform all… more
- Lawson Products (Chicago, IL)
- …balance information for account invoices due to payment. May be required to processes customer credit card payments. + Process document requests. + Process ... ** Customer Service Representative** **City:** Chicago **State/Province:** IL **Country:** United States **Division:** Corporate **Job ID:** 13734 Since 1952,… more
- American Airlines (Chicago, IL)
- …personal and work life and hop on board! **Why you'll love this job** The Customer Service Agent interacts with customers in a courteous, efficient, friendly and ... + Maintain timeline of flight boarding process + Perform customer service on the job training +... on the job training + Process and complete credit card baggage transactions at kiosks in… more
- Walgreens (Deerfield, IL)
- …acquiring banks and ATM providers. Stays abreast of the latest payment and card service trends within the legal, regulatory, economic, competitive, and ... program for company to build on strategy to increase customer traffic. Establishes and builds on relationships with banks/independent...analysis or economics. + Experience managing payment programs (eg credit card , debit card , EBT,… more
- Crate & Barrel (Northbrook, IL)
- …crucial role in driving growth and profitability across multiple program areas, including credit card , loyalty and payment services. This role will leverage data ... data from financial and non-financial data sources related to credit card , loyalty and other partner programs...or a related field, ideally with exposure to multiple service areas such as credit cards, payments,… more
- BMO Financial Group (Chicago, IL)
- …employees, supports their development, and manages poor performance. + Probes to understand customer personal banking and credit card needs and integrates ... makes referrals to other business groups. Supports sales and customer service activities to meet strategic ...resolution. + Maintains current knowledge of personal banking and credit card industries, practices, and trends and… more
- Synchrony (Chicago, IL)
- …the overall analytics vision for a set of general purpose and cobranded credit card portfolios. These portfolios span multiple industries including travel, ... strategic leadership and hands-on analytical support to multiple general purpose and cobrand credit card portfolios + Develop analytics agenda and roadmap for… more
- Kimpton Hotels & Restaurants (Chicago, IL)
- …and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty. + Verify credit ... you'll feel it too. **What You'll Do** The Guest Service Agent is responsible for registration and check-out, PBX...+ Follow established key control policy. + Ensure proper credit policies are followed. + Submit all lost &… more
- PNC (Chicago, IL)
- … Cards. Using your strong data and finance acumen you will be advising on credit card new originations, existing portfolio, and competitive position to ensure we ... also serves as the key data specialist for the credit card pricing team, so a strong...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more
- Kinseth Hospitality Companies (Glenview, IL)
- …fill dates and system backup. + Knows, adheres to and trains staff on cash and credit card handling procedures. Files and posts all changes to the guest ledger ... coordination of activities, resolution of guest complaints and improve hotel customer satisfaction. + Answers inquiries pertaining to property policies, services,… more
- BMO Financial Group (Chicago, IL)
- …and achieve customer retention and acquisition objectives. + Probes to understand customer personal banking and credit card needs and integrates ... makes referrals to other business groups. Supports sales and customer service activities to meet strategic ...resolution. + Maintains current knowledge of personal banking and credit card industries, practices, and trends and… more
- Synchrony (Chicago, IL)
- …years of work experience establishing and managing marketing analytics in the financial services, credit card and/or payments industry. + A minimum of 7+ years ... accounts, sales, and profitability of the program. + Analyze customer journeys, conversion funnels and user behavior to identify...tools + 3+ years experience within the financial services, credit card payments, or retail / credit… more
- BMO Financial Group (Oakbrook Terrace, IL)
- …of a collaborative and versatile branch and market team. + Probes to understand customer personal banking and credit card needs and integrates marketing ... + Addresses questions and resolves issues raised through consumer credit audits and quality checks to ensure accurate data...online tools, and applications. + Experience in a consultative customer service or sales role, with a… more
- IHG (Naperville, IL)
- …statements as outlined per Internal Audit Standard. Research and investigate all credit card disputes; make proper adjustments/charge backs as needed; balance ... and prepare all credit card transmittals. Ensure ...and prepare all credit card transmittals. Ensure credit card ...necessary to resolve billing issues or answer questions. Strong customer service skills are required. . May… more