- IBM (Fairfax, VA)
- **Introduction** As the Customer Service Contact Center GTM Lead, you will support IBM's consistent growth by bringing to the table your business ... to bring insights and experience in areas such as Customer Contact Center , Salesforce, ServiceNow, Generative AI...Service Cloud), ServiceNow, Microsoft, Genesys, AWS or other call center technology is preferred IBM is… more
- Pearl Interactive Network (Washington, DC)
- …the performance, mindset, and confidence of the next generation of customer service superstars. The ** Call Center ** **Trainer (CCT)** is responsible for ... teams? At **Pearl Interactive Network** , we're always looking for exceptional ** Call Center Trainers** to join our **Talent Community** for future remote… more
- Acclaim Technical Services (Chantilly, VA)
- …all incoming calls Must be proficient in relevant computer applications, customer service principles and practices, call center telephony and technology, ... among DC area firms and continues to grow. We are actively hiring a Call Center Operator with TS/SCI clearance and polygraph to join our Alder Divison working in… more
- Highmark Health (Washington, DC)
- …**Preferred** + None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None **LICENSES or ... at hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center , answering customer … more
- Highmark Health (Washington, DC)
- … Customer Service in a customer facing role **Preferred** + Customer Service in a call - center environment + Customer Service in a ... in person from individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures… more
- Cognizant (Washington, DC)
- …+ Must be Bilingual in Spanish/English + At least 2 years of Customer Service experience + Previous call center experience is preferred but not required ... a wide variety of industries. The **Bilingual Spanish** ** Customer Service Representative** contributes to Cognizant's Contact Center for Foodservice success… more
- AECOM (Fairfax, VA)
- …schedule associated with the needs of the operations. + Previous experience working in a call center , customer service , 911 Operator or dispatching ... + Perform communication tasks consistent with the program's high level of customer service expectations and training + Dispatch and communicate with… more
- Cardinal Health (Washington, DC)
- …in related field or equivalent experience preferred + 2-4 years of Customer Service inbound /outbound phone call center experience preferred + Experience ... **_What Customer Service Operations contributes to Cardinal...access to high-speed internet._ **_Responsibilities_** + Inbound and outbound call queue to assist in placing orders, obtain missing… more
- Banfield Pet Hospital (Waldorf, MD)
- …School diploma/GED is required. + Minimum of one year of relevant customer service and/or call center experience is required. + Excellent communication ... skills. + Ability to multi-task, prioritize, and manage time effectively + Strong client contact handling skills and active listening. Banfield Pet Hospital(R) is committed to a diverse work environment in which all individuals are treated with respect and… more
- Datavant (Washington, DC)
- …providing solutions + High level of focus on employee engagement + Customer Service experience and Call Center knowledge/management + ROI (Release of ... Information) exposure **Bonus points if:** + Prior ROI management experience + Customer Service / Call Center Management We are committed to building a… more
- Sedgwick (Alexandria, VA)
- …(required) with auto insurance experience + At least 1 year of customer service experience; call center experience strongly preferred + Strong verbal ... auto insurance experience** + At least 1 year of customer service experience; call center experience strongly preferred **Skills & Knowledge** + Strong … more
- CenterWell (Washington, DC)
- …skills both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed ... work experience + Experience in mail order and/or retail pharmacy setting + Previous call center experience in a pharmacy setting + Strong communication and… more
- Humana (Washington, DC)
- …+ Familiarity with service operations such as workforce management, customer service , or call center environments + Proficiency with program and ... leading workstreams spanning multiple business units and functions-such as customer service operations, workforce management, data/analytics-influencing key… more
- Akina Pharmacy (Sterling, VA)
- …of experience in a customer service role, preferably in a call center or healthcare setting. + Strong Communication Skills: + Exceptional verbal and ... Customer Service Representative (CSR) Company Overview...and the ability to meet performance metrics such as call quality, average handle time, and first- call … more
- Navy Federal Credit Union (Woodbridge, VA)
- …verbal and written communication skills Desired Qualifications + Experience in member/ customer service preferably in a call center , retail banking or ... negotiable instruments are handled properly + Identify opportunities to cross service products and increase product penetration + Perform platform banking functions… more
- Pearl Interactive Network (Washington, DC)
- …accountability, and service excellence, we want to stay connected. The ** Call ** ** Center Supervisor** **(CCS)** is responsible for providing supervision and ... in your teams? **Pearl Interactive Network** is seeking accomplished ** Call Center Supervisors (CCSs)** to join our...leadership to Customer Service Representatives (CSRs), to meet program… more
- Ivyhill Technologies LLC (Bethesda, MD)
- Ivyhill is currently seeking to hire Call Center Agents to support its contract with the Integrated Referral Management and Appointing Center (IRMAC), the ... Capital Regions' premier coordinating authority for appointing and referral management. Call Center Agents will be responsible for coordinating healthcare… more
- Aston Carter (Alexandria, VA)
- …85k/yr | 6-month contract-to-hire Job Description We are seeking a highly motivated and experienced Customer Service Manager to lead our customer service ... products and services. Responsibilities + Lead and manage the customer service team to address all inquiries...booking percentage. The position requires ensuring technicians have their call logs filled before leaving each day, and if… more
- The Hartford (Washington, DC)
- …sales experience and comfort with negotiating and overcoming objections + Current or prior call center experience preferred + Ability to adapt and thrive in a ... integrity and a strong ethical foundation. We put the customer at the center of everything we...of a team. + High speed broadband cable internet service with minimum upload/download speeds of 100MB download/10MB upload.… more
- KSA Integration LLC (Arlington, VA)
- Call Center Program Manager arlington, VA (http://maps.google.com/maps?q=arlington+VA+USA+22211) Description KSA Integrationis a Service -Disabled ... rapidly growing government contractor that has built a reputation on focused customer service , on-time performance, and continuous improvement. To demonstrate… more