- KSA Integration LLC (Arlington, VA)
- …rapidly growing government contractor that has built a reputation on focused customer service , on-time performance, and continuous improvement. To demonstrate ... inTransition Coach , Federal Service Center Arlington, VA...to discuss concerns regarding specific cases. + Participates in quality improvement activities, including data collection, tracking, and analysis.… more
- Humana (Washington, DC)
- …have or be willing to obtain ALTA language certification** **Prior experience in Telesales, Customer Service and/or Quality Assurance** **1 or more years of ... caring community and help us put health first** Call Quality Professionals provide information that will assist in the...achieve their best health - delivering the care and service they need, when they need it. These efforts… more
- Walmart (Burke, VA)
- …and communicating business objectives to teams effectively Models and demonstrates exceptional customer service standards to store associates by following and ... demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach… more
- The Cigna Group (Falls Church, VA)
- …the effectiveness of alternative care services and that cost effective, quality care is maintained. Evaluates, recommends, and maintains close relationship with ... how you'll make a difference: * Provide onsite face-to-face customer coaching and support * Identify customer ...obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps… more
- Michaels (Washington, DC)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service . + Assist Store Manager in leading and managing ... onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor...Manager only, responsibilities also include: leading the delivery of high- quality custom framing solutions to our customers on time… more
- Bridgestone Americas (Alexandria, VA)
- …401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole ... service team. + Ensure high teammate retention. + Maintain compliance with quality standards. + Ensure exceptional customer satisfaction and retention by… more
- Crate & Barrel (Alexandria, VA)
- …Store Leader to train and develop associates on product knowledge, selling, customer service , operations, visual, policies and procedures, as applicable. + ... customer gets personal attention. You're a mentor. You coach and develop creative ways to encourage your team...hear from you if you have + 1+ years customer service or retail experience + Full-Time… more
- VetsEZ (Washington, DC)
- …will bring strong leadership skills, experience in contact centers, and a commitment to quality improvement in customer service . Important: This role is ... VetsEZ is seeking a Contact Center Quality Assurance Supervisor to lead a QA team...focused on monitoring and improving customer service performance in a contact center… more
- TD Bank (Vienna, VA)
- …as a member of the team, supports a positive work environment that promotes service to the business, quality , innovation, and teamwork and ensures timely ... and ATF laws. The primary responsibility of the FCRM Customer Exit and Watchlist Management team is to oversee...want to expand your experience, or you want to coach and inspire your colleagues, there are many different… more
- SHI (Washington, DC)
- …for improved service relationships. + Oversee servicedelivery operations, ensuring high- quality service and customer satisfaction through implementing ... Delivery Manager is responsible for the day-to-day management of customer service delivery and ensuring a high...needed to work efficiently, meet their deadlines, and provide quality service . **Responsibilities:** _Include, but not limited… more
- Otis Elevator Company (Lanham, MD)
- …partnership and support leading to the growth of business and increasing continued customer loyalty in service and repair + Through strategic sales ... all accounts regarding any at risk or cancellations + Coach , mentor, and develop your team of Service...billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service … more
- ARAMARK (Washington, DC)
- … rapport for mutually beneficial business relationships Ability to demonstrate excellent customer service using Aramark's standard model Ability to maintain an ... **Job Description** The Food Service Director is a management position responsible for...responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations… more
- General Dynamics Information Technology (Fairfax, VA)
- …Information Technology (GDIT) is looking to identify United States Postal Service (USPS)** **Office of Inspector General (OIG)** **Incumbents** **interested in ... and Insights Solution Center (RISC) for tracking project milestones and evaluating quality . + OIG's Enterprise Data Team manages CIO's data platform, architecture,… more
- Acosta Group (Washington, DC)
- … employees to provide feedback around sales technique effectiveness and providing excellent customer service + Ensure personnel adhere to the Code of Business ... development, discipline, and scheduling of employees to ensure an extraordinary customer experience, cost efficiency, and quality store operations. Maintain… more
- Taco Bell (Lanham, MD)
- …Requirements Delivers Excellence in Customer Service Is fully aware of customer needs and ensures that they receive quality products and service . ... and behavior in the restaurant. Principle Accountabilities Customer Satisfaction/Product Quality * Maintains fast, accurate service , positive guest relations… more
- Acosta Group (Washington, DC)
- …**Essential Functions of this Position** + Be the expert on 'Radically Helpful' customer service and brand ecosystems. + Oversee technician repair process, ... + Guide all employees within the store, set task prioritization, resolve issues and customer escalations. + Build and coach teams, focusing on techniques which… more
- Acosta Group (Washington, DC)
- …**Essential Functions of this Position** + Be the expert on 'Radically Helpful' customer service and brand ecosystems. + Responsible to drive store sales ... + Guide all employees within the store, set task prioritization, resolve issues and customer escalations. + Build and coach teams, focusing on techniques which… more
- Deloitte (Arlington, VA)
- …life cycle, we are closely aligned in assisting clients in providing a high- quality customer experience and executing efficient processes + Sales Excellence & ... with leading-edge strategies, insights, experiences, and talent to enable outstanding customer service + Salesforce | Deloitte unleashes the powerful… more
- Crate & Barrel (Mclean, VA)
- …the life as a Team Leader, Sales + Lead and model company core selling and customer service standards. + Accountable for achieving sales goals and customer ... customer gets personal attention. You're a mentor. You coach and develop creative ways to encourage your team...service standards by holding sales, customer service and stock associates and Managers on Duty (MODs)… more
- SHI (Washington, DC)
- …and application development. + Drive continuous improvement initiatives to optimize Azure service delivery and enhance customer satisfaction. + Lead the ... maintains a deep understanding of industry trends and emerging Azure services. + ** Customer Engagement & Azure Solution Delivery:** + Act as a trusted advisor to… more