- Red River (Chantilly, VA)
- …courage in searching for the truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit of excellence. + **Resilience** - ... will you contribute to making an impact? The **_Helpdesk Technician I_** have the responsibility of ensuring continuous user...effectively and efficiently or escalate them to appropriate support tier . + Utilize ITIL best practices to enhance and… more
- General Dynamics Information Technology (Washington, DC)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise ... part in improving how agencies operate. At GDIT, people are our differentiator. As a Help Desk Technician you will help ensure today is safe and tomorrow… more
- Gama-1 Technologies (Silver Spring, MD)
- GAMA-1 Technologies seeks a Help Desk Technician II to provide Tier II on-site and remote technical support to end users within an enterprise IT, ... on-site, and telework environment. The Help Desk Technician II will...Technician II will handle escalated technical issues from Tier I, perform advanced troubleshooting, and provide hands-on assistance… more
- NuAxis Innovations (Falls Church, VA)
- ** Help Desk Technician ** Location...to a mobile and hybrid federal workforce. You'll provide Tier 1 support, assist with hardware and software issues, ... NOW! We are currently seeking a talented and motivated ** Help Desk Technician ** for a...experience in enterprise-level IT operations. **Key Responsibilities** . Provide Tier 1 IT support for desktops, laptops, mobile devices,… more
- Spectrum Comm Inc (Falls Church, VA)
- Position Overview The Senior Help Desk Technician serves as the primary point of contact for advanced technical support at a secure government facility in ... Florida. This role provides Tier 2-3 troubleshooting, supervises day-to-day help desk operations, and ensures timely resolution of IT service requests. The… more
- Spectrum Comm Inc (Falls Church, VA)
- Position Overview The Help Desk Technician provides on-site technical support for end users at a secure government healthcare facility in Bethesda, Maryland. ... This role delivers Tier 1-2 troubleshooting for hardware, software, and network issues...1-3 years of experience providing IT support in a help desk or desktop support environment. +… more
- Amentum (Washington, DC)
- Amentum is seeking a ** Tier 3 IT Support Technician ** to join our team and support our **Washington, DC** customer. We are looking for team members who are ... forward to supporting our customers professionally. **Responsibilities:** + Provide Tier 3 IT desk side and/or call...configuration and support for agency issued mobile devices + Help mentor and train colleagues and junior technicians with… more
- NANA Regional Corporation (Arlington, VA)
- …environment. + Develop expertise in the software tools. + Travel up to 25% to deliver training. ** Help Desk Support:** + Provide Tier I and Tier II ... Suvi is seeking a Technician (Field Service Representative) to support our government...of the HSI Innovation Lab tools, received from the Help Desk , or requests referred to the… more
- General Dynamics Information Technology (Washington, DC)
- …configuration, and enrollment using MDM tools (eg, Jamf, Intune). + Respond to help desk tickets, emails, Team Chats, and walk-up requests with professionalism ... first -time investors are turning to the markets to help pay for their homes, send their children to...Currently; we are seeking an Apple and Windows Support Technician . The work schedule is Monday through Friday with… more
- ManTech (Mclean, VA)
- …support. **Preferred Qualifications:** + Related work experience in a technical help desk position. + Special non-commercial systems administrator experience ... **MANTECH** seeks a motivated, career-oriented, and customer-focused **Remote Support Technician ** to join our team in **McLean, VA.** In this role, you will work… more
- Leidos (Reston, VA)
- …and troubleshooting. * Industrial computer and Dell systems installation, configuration, and troubleshooting. * Tier 3 Help Desk support with some Tier ... in a Network Operations Center environment. * Cisco, Palo Alto and/or Juniper Tier 1 troubleshooting experience. Come break things (in a good way). Then build… more
- ManTech (Mclean, VA)
- …printers, and peripheral devices **Preferred Qualifications:** + Experience in a technical help desk support role + Familiarity with data transfer services ... MANTECH seeks a motivated, career- and customer-oriented **Dedicated Support Technician ** to join our dedicated support team in **McLean, VA** . In this role, you… more
- ManTech (Mclean, VA)
- …printers, and peripheral devices **Preferred Qualifications:** + Experience in a technical help desk support role + Familiarity with data transfer services ... **MANTECH** seeks a motivated, career-focused **Dedicated Support Technician ** to join a dedicated support team of...+ Analyze, troubleshoot, and implement fixes without escalating to Tier 3 support. + Perform remote desktop triage and… more
