- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Manager to join our IT team. If you ... and respect, making MPR an exceptional place to work. General Job Description The Service Desk Manager is responsible for the daily operations of the MPR IT… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager ** to join our team in **the DC, Maryland, and Virginia (DMV) area** ... . This role is responsible for managing the entire service desk operation for network, cloud/platform/system/application, and cybersecurity M&A and event and… more
- NuAxis Innovations (Washington, DC)
- ** Service Desk Manager ** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... so join our team NOW! We are currently seeking a talented and motivated ** Service Desk Manager ** for a Full-Time position. **Summary:** The Service … more
- NANA Regional Corporation (Alexandria, VA)
- SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ... ideal candidate will provide leadership for the IT Service Desk team and ensure efficient, effective, and high-quality support across the organization. To join… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager ** to join our team in the **DC, Maryland, and Virginia (DMV) area** ... . In this role you will manage the entire service desk operation for network, cloud/platform/system/application, and cybersecurity M&A and event and incident… more
- Arena Technical Resources, LLC (Washington, DC)
- …are handled in a timely and efficient manner. This position reports to the IT Service Desk Manager . Responsibilities: - Managing the day-to-day operations of ... IT Service Desk Supervisor Location: Washington, DC,...IT Service Desk Supervisor Location: Washington, DC, US Job ID:...Job ID: ATR 17107 Job Description Position Title: IT Service Desk Supervisor Location: Washington, DC Position… more
- MPR Associates (Alexandria, VA)
- …a full-time, exempt position in MPR's Alexandria, VA office reporting to the Service Desk Manager . Duties/Responsibilities + Evaluates and prioritizes ... resolution and follow-up of incidents and requests. + Coordinates with users, the Service Desk Manager , and higher tier support to escalate and resolve more… more
- CACI International (Forest Heights, MD)
- …and accurately in a fast paced and changing environment. Qualified candidates working with the Service Desk Manager and Deputy Service Desk ... Service Desk Analyst Senior Job Category:... Service Desk Analyst Senior Job Category: Information Technology Time... Manager will work to ensure all Service Level Agreements are met. **Responsibilities:** * Demonstrate sound… more
- Koniag Government Services (Vienna, VA)
- …and Visio) + Experience with ticketing systems such as JIRA, Confluence or Service Manager and other service desk tools + Ability to support a 24/7/365 ... Service Desk Lead Vienna, VA 22180,... Service Desk Lead Vienna, VA 22180, USA Req #568...a Koniag Government Services company, is seeking an experienced Service Desk Lead to support our federal… more
- TekSynap (Washington, DC)
- …Program Manager Operations Manager Secure Supply Chain Manager Operations Manager Service Desk Manager IT Broadcast Engineer Installation ... background check. If you are contacted for an opportunity the employment manager will provide the job description and requirements. **Overview** We are seeking… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 36590 **Summary** **Help Desk Manager ** **Arlington, Virginia** Are you ready to enhance your skills and build your career in a rapidly evolving ... of our nation. SecuriGence is seeking a talented **Help Desk Manager ** to help contribute to our...(SLAs). + Oversee onboarding, and training of new Help Desk Technicians. + Establish and maintain service … more
- Marriott (Forest Heights, MD)
- …all areas of the Front Office in the absence of the Front Office or Front Desk Manager . * Supports daily Front Desk shift operations. **Supporting Progress ... Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and achieve the… more
- Marriott (Arlington, VA)
- …Front Office in the absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides services that are above ... Remotely?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office functions and supervising staff on a daily… more
- Marriott (Forest Heights, MD)
- …Front Office in the absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides services that are above ... Remotely?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office functions and supervising staff on a daily… more
- TekSynap (Washington, DC)
- …as required for meetings and training sessions **Overview** We are seeking a Help Desk Manager to join our team! TekSynap is afast-growinghigh-tech company that ... understanding of the NGEN/NMCI Contract DZ002 and Task Order FZ016, including Service Level Requirements and the Requirement to Award Process Tool (RAPT). -… more
- SMX (Fort Belvoir, VA)
- Service Desk Lead (4286) (Ft. Belvoir, VA)...Belvoir, VA SMX is actively seeking a **Senior Help Desk Manager ** for a full-time, on-site position at ... Ft. Belvoir. The Senior Help Desk Supervisor will be responsible for the day-to-day operations...interacting with customers, managing their work with an IT service management (SM) ticketing system, and ensuring all actions… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- **Help Desk Manager ** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, Fort Belvoir **Position ... . **Position Description:** We are looking for a Helpdesk Manager to lead and oversee our helpdesk team. In...Oracle User Productivity Kit (UPK) tool. -Ensure DAI Help Desk support contractor staff is trained. -Configure Commercial Off-The-Shelf… more
- Silver Diner Development, LLC (Bethesda, MD)
- …internal promotions, with more than 60% of our managers and ALL of our General Manager and Area Directors having been promoted from within. We offer more than a job ... our mission of executing excellence. We are hiring Front Desk Coordinators. We are looking for contagiously friendly, warm,...opportunity for growth, including becoming a trainer, supervisor, and manager . Over 60% of our managers and 100% of… more
- GovCIO (Washington, DC)
- …IT teams and vendors to resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical skills are essential, along with ... user-friendly manner. Provide mentorship and training to Tier 1 service desk resources. **Qualifications** Required: 3-5 years'...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- GovCIO (Sterling, VA)
- **Overview** GovCIO is currently hiring for a Journeyman Service Desk Administrator with an active Secret clearance to provide Tier I phone support and ... troubleshooting in compliance with established policies/procedures. + Provide supplemental hands-on desk -side support when required. + Meet contractual Service … more