- NANA Regional Corporation (Alexandria, VA)
- SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ... ideal candidate will provide leadership for the IT Service Desk team and ensure efficient, effective,...foster a high-performing team environment. **Qualifications** + Active DoD Top Secret security clearance with SCI eligibility.… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager ** to join our team in **the DC, Maryland, and Virginia (DMV) area** ... . This role is responsible for managing the entire service desk operation for network, cloud/platform/system/application, and cybersecurity M&A and event and… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager ** to join our team in the **DC, Maryland, and Virginia (DMV) area** ... . In this role you will manage the entire service desk operation for network, cloud/platform/system/application, and cybersecurity M&A and event and incident… more
- SMX (Fort Belvoir, VA)
- Service Desk Lead (4286) (Ft. Belvoir, VA) ( TS...Belvoir, VA SMX is actively seeking a **Senior Help Desk Manager ** for a full-time, on-site position ... at Ft. Belvoir. The Senior Help Desk Supervisor will be responsible for the day-to-day operations...interacting with customers, managing their work with an IT service management (SM) ticketing system, and ensuring all actions… more
- Koniag Government Services (Vienna, VA)
- …and Visio) + Experience with ticketing systems such as JIRA, Confluence or Service Manager and other service desk tools + Ability to support a 24/7/365 ... Service Desk Lead Vienna, VA 22180,...federal customer in Vienna, Virginia. This position requires a Top Secret /SCI clearance with willingness to obtain… more
- V2X (Springfield, VA)
- …ability to travel. This position will require US citizenship and an active DoD Top Secret /SCI clearance. The position requires the ability to obtain and maintain ... great opportunity for a Network Engineer IO&M - active TS /SCI clearance in Springfield, VA. The position is required...incidents, and problems as escalated by the IT Enterprise Service Desk . Network Engineers support the production… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …RQ194722 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job ... incidents with both short-term workarounds and long-term solutions. Responds to escalated service desk /team requests. + Communicate effectively (in oral and… more
- IAP Worldwide Services, Inc (Mclean, VA)
- As the Customer Service Manager , you will be responsible for providing customer service support, scheduling, processing requests, and assistance with ... customer service support by staffing a customer service desk to generate Products & Services...of the key management and control . The Customer Service Manager , or their approved designees, must… more
- The Metamorphosis Group (Chantilly, VA)
- …with existing resources on this contract, to include Systems Engineers, Testers, Service Desk , Information Systems Security Engineers, UI/UX Engineers, Software ... Software Developer - US Citizens only - TS /SCI/FSP REQUIRED Chantilly, VA . Government/Military Apply Now...All priorities shall be managed by the Sponsor's Project Manager . Mandatory Skills: 1. Demonstrated experience with UI/UX concepts… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 36590 **Summary** **Help Desk Manager ** **Arlington, Virginia** Are you ready to enhance your skills and build your career in a rapidly evolving ... of our nation. SecuriGence is seeking a talented **Help Desk Manager ** to help contribute to our...meet DoD 8140.01 (IAM-1) requirements. + Must have a Top - Secret Clearance. **Knowledge, Skills and Abilities:** +… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Technician to support our USSS Network Operations and Security Center (NOSC) proposal. This position ... software **Qualifications** + Bachelor's with 2-5 years of IT Service Desk support experience (or commensurate experience)...Clearance Required: US citizenship is required to acquire a Top Secret Clearance **Company Overview** GovCIO is… more
- CACI International (Reston, VA)
- Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS /SCI with Polygraph Employee Type: Regular ... None * * * CACI is seeking a Help Desk Specialist to join our Luke Team! You will...customer expectations and guidance. * Support the IT Operations Manager by understanding appropriate and applicable Tier support levels.… more
- Amazon (Arlington, VA)
- …customers using Kuiper's satellite network. We have an immediate opening for a Deal Desk Manager to support the KGS team focusing on government customers around ... direction when needed). Key job responsibilities As the Deal Desk Manager , KGS you will guide the...customer insights to drive strategic shifts in product offering, service plans and pricing, and business terms to enable… more
- Koniag Government Services (Washington, DC)
- …+ Minimum 6 years of related help desk management experience + Active Top Secret clearance with ability to obtain SCI **Required Skills and Competencies:** + ... a Koniag Government Services company, is seeking a Helpdesk Manager with a Top - Secret clearance...(CySA, CCNA, GICSP, or GSEC) + Experience managing help desk operations + Knowledge of ITIL service … more
- TekSynap (Arlington, VA)
- …+ Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk , specifically focusing on Pentagon Primary Technical Control Facility ... to the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier-II Work Center...degree in related field + Clearance: Must possess a Top Secret /SCI clearance **Overview** We are seeking… more
- TekSynap (Washington, DC)
- …CSM + US Citizen; minimum of SECRET clearance (and clearable to TOP SECRET ) **Overview** We are seeking a Program Manager to join and lead our Federal ... administration/engineering services + Network or Telecom FC5 - Enterprise Service Desk , Tiers 0/1/2 support services, end-user...minimum of SECRET clearance (and clearable to TOP SECRET ) **OTHER DUTIES** Please note this… more
- Serco (Crystal City, VA)
- …coordinate and effectively present executive-level/informational briefs and reports. + Must have an active Top Secret ( TS ) DOD clearance and the ability to ... application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please...Type** _Full-Time_ **Security Clearance** _Other_ **Clearance Details** _Must have Top Secret to start work & be… more
- Deloitte (Arlington, VA)
- …maintain continuous communications with other service leads (Network, Service Desk , Deskside Support, Cyber) and Manager in the IT Operations Center to ... SMEs for issue/problem resolution, and work directly with the Manager on infrastructure service lane issues. +...or at any time in the future. + Active TS /SCI with Polygraph security clearance required. The wage range… more
- NTT DATA North America (Arlington, VA)
- … service desk with measurable improvements and KPIs. The Service Delivery Manager enhances client satisfaction through effective Business Relationship ... organization, apply now. We are currently seeking a IT Service Delivery Manager - US Citizen to join...a Public Trust Clearance who can be upgraded to Top Secret .** + **Must live a commutable… more
- IAP Worldwide Services, Inc (Mclean, VA)
- …or related field | 4 years' experience in Management role overseeing customer service operations SECURITY CLEARANCE: Top Secret SCI Polygraph Intrepid ... Position contingent upon contract award As the Customer Service Manager , you will be...customer service support by staffing a customer service desk to generate Products & Services… more