- Cogent Infotech (Washington, DC)
- …of Work TSR Call Center Support Desk Deployment Perform in a Technology Service Desk environment that assists House offices staff on campus primary offices ... Position: TIER II Onsite Deployment Location: Washington DC DESCRIPTION/SPECIFICATIONS/SCOPE...Resources (HIR) is seeking contractor support for providing Technical Service Support to staff of the Client Scope for… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- Looking for a motivated and customer-focused Service Desk Technician ( Tier 1.5) to join our support team operating within a secure Azure enterprise ... with established SLAs and SLOs. + Troubleshoot and resolve Tier 1.5-level issues related to Azure services, Microsoft Windows,...knowledge articles in the problem ticket. + Adheres to Service Desk ticket handling procedures. This may… more
- Red River (Chantilly, VA)
- …1 Technician is primarily responsible for working on a team at the Service Desk . This position will handle technical support requests directly from customers ... affect others; you seek to make those around you successful. We are looking for a Tier 1 Technician with an active Secret clearance to join our growing team! The… more
- TekSynap (Washington, DC)
- …Technical certification, or HDI Certification **Overview** We are seeking a Tier II Service Desk Technician to join our team supporting US International ... user support services for hardware and software. + Implement Tier 0 self- service capability for user password...request tickets and provide daily updates. + Provide a service desk call center support from 0600… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1...and 8 years relevant support experience + Superior customer service skills a must; strong desire to provide the highest ... VA (Onsite) Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third...quality of service to the customer required. + Superb verbal communication… more
- General Dynamics Information Technology (Arlington, VA)
- …our differentiators. We are seeking a customer service centered Service Desk Specialist to provide timely and professional Tier II support to users. To ... modify, and repair computer hardware and software. + Provide Tier 2 IT operations control support using ITSM ticketing...to support and maintain a working knowledge base of service desk processes including pertinent guidelines, regulations,… more
- TEKsystems (Falls Church, VA)
- …active or interim DoD clearance is required, US Citizenship is required Description "A Service Desk Analyst (mid) provides Tier 1 customer support/ service ... or working groups. Basic Qualifications: 5+ years experience working in a Service Desk environment Experience in utilizing problem solving methodologies Ability… more
- TekSynap (Chantilly, VA)
- … Support Technician ** willperformor provide supportas part of a24/7, 365-day Service Desk (SD) to support IT services and applications,using the customer's ... service catalog and support for other IT service management functions. The Help Desk Support...v4 Foundations certification **Overview** Weare seeking a **Junior Help Desk Support Technician ** tosupport theOffice of the… more
- NuAxis Innovations (Falls Church, VA)
- **Help Desk Technician ** Location **Falls Church, VA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... We are currently seeking a talented and motivated **Help Desk Technician ** for a Full-Time position. **Job...Technician to support the US Fish and Wildlife Service (FWS) in Falls Church, VA. This on-site role… more
- Koniag Government Services (Vienna, VA)
- Help Desk Technician - 2nd Shift Vienna,...Req #145 Friday, April 11, 2025 **2** **nd** **Shift Service Desk ** **Kadiak LLC,** a Koniag Government ... Services company, is seeking an experienced ** Service Desk Representative** with a **Top-Secret Clearance**...IT-related questions. + Managing the customer's ticketing queue. + Tier 1-2 troubleshooting. + Solving issues such as password… more
- Robert Half Technology (Washington, DC)
- Description We are looking for an experienced Help Desk Technician II to provide advanced technical support and ensure seamless IT operations for end users in ... involves troubleshooting complex issues, maintaining systems, and delivering outstanding customer service . If you enjoy solving technical challenges and thrive in a… more
- Red River (Chantilly, VA)
- …offer. How will you contribute to making an impact? The **_Helpdesk Technician I_** have the responsibility of ensuring continuous user functionality and enhancing ... the organization's reputation with existing clients by providing exceptional customer service . Ideal candidates should exhibit enthusiasm, focus, and a keen… more
- SMX (Fort Belvoir, VA)
- Service Desk Lead (4286) (Ft. Belvoir,...operations and personnel + Perform duties as a Help Desk technician as required + Promote professional ... Belvoir, VA SMX is actively seeking a **Senior Help Desk Manager** for a full-time, on-site position at Ft....interacting with customers, managing their work with an IT service management (SM) ticketing system, and ensuring all actions… more
- General Dynamics Information Technology (Fairfax, VA)
- …engineering, computer science, information systems, or related technical discipline; experience providing Tier 2 Service Desk support; strong biometric ... related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician V Transform technology into opportunity...tomorrow is smarter. You will report directly to the Service Desk manager. This is a second… more
- Diversified (Washington, DC)
- …join our growing team. This hybrid role combines the day-to-day responsibilities of a Tier 1-2 IT Support Technician with the hands-on execution and oversight of ... the competitive gaming ecosystem. Key Responsibilities 1. IT Help Desk & End-User Support (Primary when no events) +... tickets, phone, email, or in-person walk-ups. + Provide Tier 1 and Tier 2 support for… more
- Stellar Innovations (Fort Belvoir, VA)
- …+ MUST be willing to acquire a DLA CE Certification - IA Role/Function: Help Desk Tier II & III. This certification can be achieved after starting by ... Inc., (SIS), a registered ISO 9001:2015 corporation, is a Service -Disabled Veteran-Owned Small Disadvantaged Business. SIS provides Professional Services &… more
- SAIC (Washington, DC)
- …We are currently seeking a motivated, career and customer service oriented Mid-level Tier II Help Desk /Asset Management Technician to begin an exciting ... the asset management process and the end-user device depot service . + Support the management of inventory throughout the...to by both Parties), in accordance with Asset Management service levels, to validate that data in the Asset… more
- Leidos (Reston, VA)
- **Description** Leidos is seeking a **Sr. Network/System Technician ** to support monitoring large-scale operations on a high-profile DOD contract. The I3TS program ... will provide application support to various DTRA offices as designated in Service Level Agreements (SLA) with those offices. The candidate must be proficient… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- …Admin ( Tier II and III) + Equipment Specialist (Location and Tier ?) + FSR / Service Desk Specialist I MEF ( Tier II) + FSR / Service Desk ... II MEF ( Tier II) + FSR / Service Desk Specialist III MEF ( Tier...TBD ( Tier II) + Knowledge Management Specialist ( Tier II) + Logistics Technician ( Tier… more
- CACI International (Chantilly, VA)
- …organization operating in a 24x7 environment. This role combines the responsibilities of a Service Desk Technician and Mission IT Operator, delivering both ... resolution. As a Frontline Account Manager, you will provide Tier 1 support via phone, email, and walk-up channels,...education. * Minimum 3 years of experience in Help Desk support, IT service desk ,… more
