- TekSynap (Washington, DC)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** + Acts as Job Controller/Change Manager for the Cyber Support Squadron (CySS) and works in coordination ... to the Communications Focal Point (CFP) + Use automated ticketing tools to assign or re-assign tasks/jobs between Production...associated teams + Experience with Remedy or an equivalent ticketing system + Prior Air Force experience **Overview** We… more
- Live Nation (Washington, DC)
- …and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients ... of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales we...THE JOB US Concerts is seeking is seeking a Manager - Venue Security. The Security Manager … more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 36590 **Summary** **Help Desk Manager ** **Arlington, Virginia** Are you ready to enhance your skills and build your career in a rapidly evolving business ... our nation. SecuriGence is seeking a talented **Help Desk Manager ** to help contribute to our success. Come help...base articles. + Manage and maintain the help desk ticketing system, ensuring accurate tracking, and reporting of all… more
- MPR Associates (Alexandria, VA)
- …services and consulting firm, is actively seeking a capable and motivated Service Desk Manager to join our IT team. If you are seeking a unique, challenging, and ... place to work. General Job Description The Service Desk Manager is responsible for the daily operations of the...systems. + Log and track support requests in the ticketing system to ensure timely follow-up and resolution. +… more
- KeenLogic (Washington, DC)
- Product Manager (Customer Experience/Service Design) The candidate will report to the Customer Experience Management Director within the CEC. The candidate will act ... as the lead Product Manager for one or more customer experience, service delivery...or service request systems. System examples might include service ticketing , customer surveying, knowledge management, chat, or customer relationship… more
- E-volve Technology Systems, Inc. (Reston, VA)
- Position Description: E-volve Technology Systems, Inc. is hiring a Deputy Program Manager for Operations responsible for actively supporting the overall execution of ... risk mitigation, IT audit compliance and operational oversight. The Deputy Program Manager for Operations will collaborate closely with other senior program leaders… more
- Leidos (Bethesda, MD)
- …of everything from sprint-level tasks to years-long R&D. Our nextRelease Manager will provide technical and administrative oversight, management, and execution of ... closely with the Systems Engineers, Software Engineers, Architects, and Operations Engineering/ Manager as well as Government counterparts to perform and manage the… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …Range Solutions requires the expertise of a talented and experienced Project Execution Manager to assist in the direction and management of the program's executive ... integration with a government multi-contractor team. The Project Execution Manager will oversee developing and implementing Engineering Change Proposals (ECPs)… more
- BAE Systems (Sterling, VA)
- …to those who protect us. BAE Systems is looking for a IT Operations Manager for future work on our government customer s new program that delivers applications ... multiple classification levels in the environment. This IT Operations Manager will be expected to: + Operate, maintain, support,...requests. + Support Customers as required. + Use HelpNow ticketing system to manage work assignments. + Monitor CMI… more
- Burlington (Sterling, VA)
- …If so, then this might be the right opportunity for you! As a Merchandising Manager at Burlington, one of the largest off-price retailers in the country, you'll play ... presentations consistent with merchandising concepts and guidelines. + Supports the Store Manager to resolve store merchandising issues, and obtain guidance for best… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …requires the expertise of a talented and experienced Inside/OSP (Outside Plant) Manager to assist in directing and managing the program's executive support group. ... and effective integration with a government multi-contractor team. The Inside/OSP Manager oversees all aspects of the inside and outside plant infrastructure,… more
- CACI International (Sterling, VA)
- Network Recapitalization Network Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... We are seeking an experienced and highly motivated Network Recapitalization Project Manager to lead and manage the recapitalization of our network infrastructure.… more
- CACI International (Sterling, VA)
- Network Request Fulfillment Project Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... : We are seeking a detail-oriented and proactive Network Request Fulfillment Project Manager to support our network request fulfillment projects. This role will work… more
- Brookings (Washington, DC)
- …each week. Responsibilities Ready to contribute to Brookings success? The Benefits Manager is responsible for the administration of leave, life, disability, and ... communication of policies, programs, and resources. + Manage the benefits ticketing system, ensuring timely, clear, and empathetic responses to employee inquiries.… more
- Diversified (Washington, DC)
- …YOU CAN DO IT AT DIVERSIFIED. Job Summary: The Service Delivery Manager , Media is responsible for leading and delivering high-quality, client-focused managed ... Services and Deliverables is a major asset. + Experience working within a ticketing system and managing service tickets/incidents. + Ability to shift quickly between… more
- Amentum (Falls Church, VA)
- Overview: Amentum is seeking a Technical Manager who specializes in eDiscovery to manage a team of 12 that provides holistic, extensive Litigation Support services. ... includes ensuring access to shared line for fielding support calls, maintaining a ticketing system, and ensuring staff is trained on standard support etiquette and… more
- Leidos (Camp Springs, MD)
- …to detail and organizational skills. + Familiarity with service ticketing platforms (ServiceNow, Remedy) and basic understanding of cybersecurity principles. ... **Preferred Qualifications:** + Experience supporting DoD or Air Force IT environments. + Exposure to cybersecurity platforms such as Tenable/ACAS, Splunk, or eMASS. + Familiarity with RMF, NIST 800-53, or STIG frameworks. + Experience assisting with… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager ** to join our team in the **DC, Maryland, and Virginia (DMV) area** . In ... + 8+ years of relevant experience + Experience with service desk ticketing tools, especially ServiceNow + Proficiency in MS Office applications including SharePoint,… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager ** to join our team in **the DC, Maryland, and Virginia (DMV) area** . This ... in enterprise or government environments. + Experience with service desk ticketing tools, especially ServiceNow + Proficiency in MS Office applications including… more
- TEKsystems (Washington, DC)
- …a hospital environment a plus o Experience with ServiceNow- PREFERRED NOT REQUIRED o Ticketing System is ServiceNow o Tech walk-up bar at staffed locations Pay and ... Benefits The pay range for this position is $45.00 - $55.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan,… more