- LA Care Health Plan (Los Angeles, CA)
- Customer Solution Center Member Navigator II- Palmdale (onsite) Job Category: Customer Service Department: Even MORE Outreach & Service Location: Los ... to support the safety net required to achieve that purpose. Job Summary The Customer Solution Center Member Navigator II is responsible for resolving … more
- LA Care Health Plan (Los Angeles, CA)
- Customer Solution Center Appeal and Grievance Compliance Advisor Job Category: Administrative, HR, Business Professionals Department: CSC Appeals & ... to proceeding with the recruitment process. Job Summary The Customer Solution Center Audit Readiness...accuracy of loading members, timeliness of ID Card and member materials, outbound health risk assessment (HRA) calls for… more
- LA Care Health Plan (Los Angeles, CA)
- Lead Customer Solution Center Service Representative Job Category: Customer Service Department: Customer Solution Call Center Location: Los ... required to achieve that purpose. Job Summary The Lead Customer Solution Center Service Representative...department's overall performance metrics, and to meet and/or exceed member satisfaction. Assist Call Center Supervisors with… more
- LA Care Health Plan (Los Angeles, CA)
- Supervisor, Customer Solution Call Center Job Category: Customer Service Department: Customer Solution Call Center Location: Los Angeles, CA, ... achieve that purpose. Job Summary The Supervisor of the Customer Solution Call Center is...solutions to handle irate callers, and provide optimal customer service for internal and external customers. Able to… more
- LA Care Health Plan (Los Angeles, CA)
- Manager, Customer Solution Center Appeals and Grievances Job Category: Customer Service Department: CSC Appeals & Grievances Location: Los Angeles, CA, ... required to achieve that purpose. Job Summary The Manager, Customer Solution Center Appeals and...the centralized intake, logging and triage process for all member appeals and grievances. The Manager oversees the resolution… more
- LA Care Health Plan (Los Angeles, CA)
- Supervisor, Customer Solution Center Appeals and Grievances Job Category: Customer Service Department: CSC Appeals & Grievances Location: Los Angeles, ... required to achieve that purpose. Job Summary The Supervisor, Customer Solution Center Appeals &...of the appeal and grievance Policies and Procedures, workflows, Member correspondence, and training as needed, or on an… more
- LA Care Health Plan (Los Angeles, CA)
- Customer Solution Center Appeals and Grievances Specialist II Job Category: Customer Service Department: CSC Appeals & Grievances Location: Los Angeles, ... net required to achieve that purpose. Job Summary The Customer Solution Center Appeals and...Grievances (A&G) Specialist II will receive, investigate and resolve member and provider complaints and appeals exercising strong independent… more
- LA Care Health Plan (Los Angeles, CA)
- Customer Solution Center Appeals and Grievances Quality Auditing Specialist II Job Category: Customer Service Department: CSC Appeals & Grievances ... net required to achieve that purpose. Job Summary The Customer Solution Center Appeals and...addition, is responsible for review and approval of all member letters prior to issuance. This position facilitates recommendations… more
- Financial Partners Credit Union (Downey, CA)
- **Position** : Member Contact Center Representative **Requisition ID:** : 1547 We are looking to add to our team in the Contact Center and currently looking ... requests, loan payments, stop payments, VODs, etc. + Provide solutions to member financial needs by: identifying...of education and experience. + Associate's degree preferred. + Customer Service and/or call center experience, previous… more
- LA Care Health Plan (Los Angeles, CA)
- Community Resource Center Specialist II Job Category: Customer Service Department: Community Resource Center -Metro LA Location: Los Angeles, CA, US, 90006 ... of CRC initiatives. Duties Day-to-Day Representation: (25%) Supports the coordination of member -centric customer service to respond and resolve inquiries and… more
- LA Care Health Plan (Los Angeles, CA)
- …process improvements to workflows, processes, and customer -centric support and member engagement are well as propose solutions for the implementation ... Lead Community Resource Center Job Category: Customer Service Department:...of new services. 10% Oversees member -centric customer service to respond to a… more
- SHI (Los Angeles, CA)
- …opportunities by building strong relationships with the customer . The Enterprise Solutions Engineer will consult on data center , edge, core, cloud, security, ... _Include but not limited to:_ + Responsible for the Solution Practice sales quota in their territory/pod + Take...+ Demonstrates leadership to ensure that the company's recommended solutions are comprehensive, achieve customer expectations and… more
- LA Care Health Plan (Los Angeles, CA)
- Community Resource Center Specialist III Job Category: Customer Service Department: Community Resource Center - South LA Location: Los Angeles, CA, US, 90017 ... appointment at the CRC. Day-to-Day Representation: (15%) Guides the coordination of member -centric customer service to respond and resolve simple inquiries and… more
- University of Southern California (Los Angeles, CA)
- …Union Member Relationship Specialist IIApply (https://usc.wd5.myworkdayjobs.com/ExternalUSCCareers/job/Los-Angeles-CA University-Park-Campus/Credit-Union- Member ... Angeles, is looking for an experiencedMember Relationship Specialist IIfor its fast-paced Call Center . This position works on-site and reports directly to the Call … more
- University of Southern California (Los Angeles, CA)
- …University-Park-Campus/Director-of-Foundation-and-Corporate-Relations--USC-Schaeffer- Center \_REQ20144615/apply) ... of Foundation and Corporate Relations. Reporting to the Schaeffer Center 's co-directors and the Price School's Associate Dean of...a part of a world-class research university and a member of the Trojan Family, which is comprised of… more
- Movn Health (Los Angeles, CA)
- …outreach strategies to drive program awareness and trial, including call center -based member outreach approaches. + Build repeatable, metrics-driven processes ... around customer acquisition and enrollment growth. + Partner with operational...awareness and trial + Experience in working with call center -based member outreach approaches is a plus… more
- University of Southern California (Los Angeles, CA)
- …Member Relationship Specialist IApply (https://usc.wd5.myworkdayjobs.com/ExternalUSCCareers/job/Los-Angeles-CA University-Park-Campus/ Member ... for building and fostering relationships with USCCU's members and potential members. The Member Relationship Specialist I gathers and analyzes member data at the… more
- UCLA Health (West Hills, CA)
- …and probable consequences. * Contributing to Team Success - Actively participates as a member of the Center 's team to move the team toward the completion ... in a medical office setting highly preferred. (ie ambulatory surgery center , hospital, doctors office) preferred. * Organization - Proactively prioritizes needs… more
- Robert Half Office Team (Burbank, CA)
- …IN SPANISH AND LOCAL TO SOUTHERN CALIFORNIA POSITION DESCRIPTION Customer Service Representative Bilingual Spanish Position Title: Engagement Specialist DIMENSION ... manner using agreed upon procedures. + Responsible for achieving specific customer registration metrics and maximizing registration opportunities on each and every… more
- Amazon (Pasadena, CA)
- Description The Amazon Web Services (AWS) Center for Quantum Computing in Pasadena, CA, is looking to hire a Research Scientist with experience in semiconductor ... to bring cloud quantum computing services to its worldwide customer base. You will join a multi-disciplinary team of...services and features apart in the industry. As a member of the UC organization, you'll support the development… more