- Sunrise Senior Living (Mclean, VA)
- …may be considered in lieu of a degree. + At least five years of call center or customer service experience, with at least one year in a supervisory or ... quality and compliance, implement coaching programs and maintain high customer satisfaction scores. Create call center...high performing team. + Expertise in call center operations, workforce management and service level… more
- TEKsystems (Front Royal, VA)
- …arise. Qualifications (Required): + High School Diploma or equivalent. + Exceptional customer service , active listening, and verbal and written communication ... who are dependable and committed to quickly resolving needs while providing excellent service to company account holders. Once hybrid: + Cannot use satellite, hot… more
- TEKsystems (Gaithersburg, MD)
- …records), password re-sets, website navigation, assist with registration issues, etc. Skills Customer service , Call center , Microsoft Outlook, ... benefits, call center , customer care Top Skills Details Customer service , Call center , Microsoft Outlook, Customer support,inbound call… more
- Insight Global (Purcellville, VA)
- Job Description * 2-3 years of experience in a call center or customer service role preferrably with IT * Experience responding and triaging technical ... A client of Insight Global is looking for a Call Center Associate to sit fully onsite...calls, ensuring each interaction reflects a high standard of service . This role involves resolving customer inquiries… more
- General Dynamics Information Technology (Fairfax, VA)
- …Trust/Other Required:** Other **Job Family:** SCA **Skills:** Call Center ,Communication, Customer Engagement, Customer Service ,Problem Solving ... work depends on an experienced **Medical Call Center Specialist** joining our team to support customer...accurate and appropriate information to callers + Placing outbound customer service or customer satisfaction… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …School diploma or General Educational Development (GED) certificate** + **A minimum of two years call center customer service experience** + Oral and ... US mail and chat. The DOL-NCC supports public communications by providing live customer service support for telephone, voicemail, texting, faxing, chat, US mail,… more
- The Hertz Corporation (Washington, DC)
- … Customer Relations experience (applicable to internal candidates) + Prior call center and customer service experience + Knowledge of GAR, Carrent, PC ... **Job Description** _The primary mission of the Executive Customer Service Representative is to maintain a high standard of one-on-one full resolution … more
- Cardinal Health (Washington, DC)
- …issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations processes orders ... 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_**...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- M&T Bank (Rockville, MD)
- …High school diploma or equivalent (GED) and a minimum of 2 years proven retail sales, call center , customer service and/or telesales experience OR A high ... + **Experience Requirements:** Must have **strong branch banking experience** , including customer service , sales, and operational knowledge within a retail… more
- Humana (Washington, DC)
- …(see Language Proficiency Testing below)** + **1 or more years of Call Center or Telephonic customer service experience (within the past 5 years)** ... or claims-related financial issues. The position includes moderately complex call center , administrative, operational and customer...to work remotely and use your research, resolution and customer service skills to join a Fortune… more
- M&T Bank (Leesburg, VA)
- …school diploma or equivalent (GED) and a minimum of 1 year's proven retail sales, call center , customer service , or telesales experience Strong verbal ... customers. Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch. Holds customer… more
- TEKsystems (Winchester, VA)
- …retail environment. Skills customer service , data entry, inbound and outbound calls, call center Top Skills Details customer service , data entry, ... system adaptability and engagement methods to ensure optimal member experience and customer service . Perform transactions or related functions for savings,… more
- Performance Food Group (Manassas, VA)
- …. **Required Qualifications:** High School Diploma/GED or Equivalent 6 - 12 months customer service , call center and / or ... **Preferred Qualifications:** High School Diploma/GED or Equivalent Experience 1 - 2 years customer service , call center and / or related area within… more
- NuAxis Innovations (Washington, DC)
- …preferred **Experience:** Two (2) + years of customer service experience. Service desk or call center experience preferred. **Does this opportunity ... ** Call Center Analyst - HR Desk** Location...customer requests that cannot be handled at the Service Center to the appropriate support team +… more
- Ivyhill Technologies LLC (College Park, MD)
- …bring them to resolution. The TIS will serve as a call center agent providing customer service and addressing/documenting/and resolving stakeholder ... support stakeholders on a variety of issues exhibiting excellent customer service skills + Have excellent verbal...an office environment with a records management background. Prior call center or helpdesk experience preferred and… more
- Three Saints Bay (Martinsburg, WV)
- …+ Oversees the quality assurance and performance monitoring functions for the contact center , ensuring all customer service operations meet the stringent ... ** Call Center Quality Manager (4764)** Location...for complex inquiries. + Recommend process improvements based on call trends, customer feedback, and quality inspection… more
- Three Saints Bay (Martinsburg, WV)
- …to the contact center support services, ensuring seamless execution of customer service operations in accordance with the contract's Performance Work ... ** Call Center Supervisor (4763)** Location **Martinsburg,...Statement (PWS). + Responsible for overseeing a team of customer service representatives, ensuring they meet performance… more
- Ivyhill Technologies LLC (Bethesda, MD)
- Ivyhill is currently seeking to hire Call Center Agents to support its contract with the Integrated Referral Management and Appointing Center (IRMAC), the ... Capital Regions' premier coordinating authority for appointing and referral management. Call Center Agents will be responsible for coordinating healthcare… more
- TEKsystems (Winchester, VA)
- …+ High School Diploma/ GED required + 1-2 years of recent customer service experience working directly with customers ( call center , collections, banking) ... and engagement methods to ensure optimal member experience and customer service + Perform transactions or related...+ Ability to work in a fast-pace high-volume call center environment + Professional written and… more
- Trustmark (Washington, DC)
- …our colleagues, clients and communities. **About the role** Trustmark is looking for a Call Center Representative to join the team. Responsible for responding to ... information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in...us they simply appreciate the personal attention and knowledgeable service . Others tell us we've changed their lives. At… more