- Three Saints Bay (Martinsburg, WV)
- ** Call Center Quality Manager (4764)** Location **Martinsburg, WV** Job Code **4764** \# of Openings **1** Apply Now ... LLC, and a Federal Government Contractor industry leader, is seeking a ** Call Center Quality Manager .** **POSITION RESPONSIBILITIES:** + Oversees the… more
- Ivyhill Technologies LLC (Bethesda, MD)
- … Manager (PM) is responsible for leading and overseeing all program components Call Center environment and distributing work and managing and supervising all ... Ivyhill is a seeking a Project Manager for a location in Bethesda,MD. The qualified...contract. Will provide consultation to the customer on the Call Center and Referral Management care coordination… more
- CACI International (Chantilly, VA)
- …IT team members to deliver high- quality communication services. As a Cisco Call Manager Administrator, you will be responsible is responsible for the ... Cisco Call Manager Administrator Job Category: Information...Engineer Lead and other IT team members to deliver high- quality communication services. This role requires a deep understanding… more
- Capital One (Mclean, VA)
- …+ At least 3 years experience leading a Security Operations Center , Emergency Response Center , or Call Center + At least 5 years of direct people ... drive data-informed decisions + Partner closely with the Senior Manager of Strategy to operationalize training, quality ...leading a Security Operations Center , Emergency Response Center , or Call Center +… more
- Georgetown Univerisity (Washington, DC)
- …levels. The Manager of the O'Neill Family Foundation Clinical Simulation Center is an essential role in implementing the general mission, vision and strategic ... the learning process by teaching and assessing student skills while in the simulation center . In addition, the manager is responsible for the oversight of… more
- Amazon (Arlington, VA)
- …experience in a high-volume, high-intensity environment such as a security operations center , call center , or crisis management/emergency response ... bright, and driven people. The Amazon Corporate Security (ACS) Business Assurance Center (BAC) provides accurate, actionable information to the right people at the… more
- Amazon (Manassas, VA)
- …and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our infrastructure management team and are ... and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate...followed by physical repair and includes participation in an on- call rotation. All candidates should be willing to work… more
- Georgetown Univerisity (Washington, DC)
- …by the Clinical Research Organization (CRO) at Georgetown University Medical Center (GUMC). The CRO supports research efforts for various clinical departments ... within GUMC, and the Research Data Manager plays a critical role in ensuring that all...limited to: * Responsible for overseeing the delivery of high- quality clinical research data for complex clinical trials across… more
- CoreSite (Reston, VA)
- …customer uptime in the most cost-effective way by working very closely with the Data Center Manager . Technicians must ensure that data center problems are ... identified and repaired quickly, contractors deliver quality services, and internal customer demands are met. A...of junior staff. + Work with the site Data Center Manager to track and complete an… more
- HANA INDUSTRIES (Frederick, MD)
- …loaded onto a tablet. Each Lieutenant is also responsible for assisting the Program Manager with implementing our Quality Control Program. This may include, as ... Command Center Lieutenant - part time weekends FREDERICK, MD...Company policies. Each Lieutenant reports directly to the Program Manager . The list of Program Manager responsibilities… more
- Humana (Washington, DC)
- …members. The platforms consist of Nuance IVA, Voice of the Consumer Survey, Guidance Center Video Kiosk, as well as InMoment market research. These platforms are at ... **Experience as a Lead Solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + Partner with… more
- Leidos (Gaithersburg, MD)
- …CCaaS, CRMs, telephony systems, and related platforms. The Senior Technical Project Manager will be responsible for managing contact center technology solutions, ... leading innovations, and implementing continuous improvements to optimize contact center performance and deliver high- quality service outcomes. **Please… more
- Amazon (Herndon, VA)
- Description The Data Center Global Controls team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & ... behalf of their customers in the area of Data Center building automation. Key job responsibilities . Primarily work...builder's facility. . Perform other tasks as assigned by manager . . Recommend design improvements based on consultation with… more
- Oracle (Ashburn, VA)
- **Job Description** **Oracle Cloud Infrastructure** **Schedule to cover 24/7 data center operations.** Oracle Cloud Infrastructure (OCI) has an excellent opportunity ... small projects on your own and work with your manager in planning and executing larger local projects. **Requirements:**...written communication skills + Strict attention to detail + Quality assurance + Shift schedule may include weekends and… more
- Marriott (Bethesda, MD)
- …with FinOps principles and cloud/SaaS license optimization strategies. Exposure to managing call center software suites (eg, workforce management, call ... **Bonus Eligible:** Y **Expiration Date:** 12/10/2025 The Software Asset Manager - CEC Operations plays a critical role within...by onsite, remote, and partner company agents within the call center environment. Partner with HAM Managers… more
- US Foods (Manassas, VA)
- …facility readiness, cold chain integrity, and compliance with safety and food quality standards. Partners with leadership of distribution center and corporate ... SITE (https://www.myworkday.com/usfoods/d/task/2998$47185.htmld) Join Our Community of Food People! The Manager , Facility Operations is responsible for the safe, efficient,… more
- Georgetown Univerisity (Washington, DC)
- …in the world. Requirements Job Overview Georgetown University's Lombardi Comprehensive Cancer Center in Washington, DC is hiring a full-time Program Manager ... for, or living with, cancer. IMPACT develops, evaluates, and implements behavioral quality of life interventions for these parents, their cancer caregivers, and… more
- Marriott (Bethesda, MD)
- …in a federated model, this role will lead and enable a team of local call center technicians (non-ITAM skilled) to perform daily asset management tasks while ... data reconciliation, and supporting evidence collection. Experience supporting multi-location or call center environments, with a mix of company-owned and… more
- NTT America, Inc. (Ashburn, VA)
- …integrated control and water chemistry technical expertise for the entire data center . + Coordinates the activities of contractors and consultants for daily ... Construction management team, contractors and consultants for all phased data center construction commissioning, including integration and testing of new systems… more
- Amazon (Herndon, VA)
- …meet or exceed defined service levels around the critical infrastructure in Data Center Engineering Operations. The Generator Service Manager is responsible for ... We are seeking an energetic, customer oriented Generator Service Manager to serve as a technical resource and leader...center is completed to the highest standard of quality eliminating impact to internal/external customers. - Manage teams… more