- General Dynamics Information Technology (Washington, DC)
- …Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our prestigious ... in the heart of our nation's capital. As a Service Desk Technician / Help Desk Analyst , you are the foundation of our overall approach to executive IT… more
- General Dynamics Information Technology (Quantico, VA)
- …experience **US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier I** with GDIT. A career ... a meaningful part in improving how agencies operate. Our work depends on ** Help Desk Analyst Tier I** joining our IT Technology Development division within… more
- Leidos (Rockville, MD)
- …Looking for an opportunity to make an impact!! Leidos currently has an opening for a ** Help Desk Analyst (Tier 1)** . This is an exciting opportunity to ... the **Nuclear Regulatory Commission (NRC)** . In this mission we provide Tier 1 Help Desk Support to the NRC's user community. All support is provided via phone,… more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate will ... with Windows, Mac, iOS, and Android operating systems. As a Tier III Help Desk Analyst , you will serve as primary technical resource and solution-provider… more
- CACI International (Chantilly, VA)
- …**Preferred certifications:** + CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist **Clearance** ... or networking + BA/BS + Customer service and/or support experience working in a Help Desk , Service Desk , or Call Center environment is preferred + Ability to… more
- CACI International (Chantilly, VA)
- …storage **Preferred certifications:** + CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist What We ... Level II - Security + Customer service and/or support experience working in a Help Desk , Service Desk , or Call Center environment is preferred + Ability to… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …is hiring a Customer Support Analyst to work in support of a federal help desk operations environment. The Customer Support Analyst will tackle intricate ... Customer Support Analyst Reston, VA 20190 Security Clearance Requirement: TS/SCI...CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive in a fast-paced… more
- ManTech (Herndon, VA)
- …problems, questions, and use. + May provide training and guidance to more junior help desk personnel. + Provides resolutions to out of the ordinary issues ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...seeking a motivated, career and customer-oriented **Tier 2 Service Desk Senior Analyst ** to join our team… more
- Carrington (Washington, DC)
- **Come join our amazing team and work remote!** The Treasury Wire Desk Analyst l will be responsible for assisting the Treasury department with its ongoing daily ... requests, and related processes each day. Requires a second Analyst approval (at an Analyst level II...through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses… more
- CACI International (Ashburn, VA)
- …* * **The Opportunity:** CACI's Agile Solution Factory (ASF) is hiring an experienced Help Desk Specialist to support a Customs and Border Protection (CBP) ... knowledge base articles, training materials, and documentation for the help desk team. Define and strategize Incident,...not). _Desired:_ + Experience or education with information systems analyst or business analyst work. + Experience… more
- American Institutes for Research (Arlington, VA)
- …the Technical Support Services Managers to understand current processes and manage IT help desk process improvement projects from initiation to completion. + ... dynamic by joining AIR as a **Senior Business Process Analyst ** . We hire talented and forward-thinking professionals to...new processes and tools. + Continuously evaluate and refine help desk processes to ensure ongoing improvement… more
- Serco (Washington, DC)
- …critical mission. Serco supports NAVSEA and the US AUKUS program. The Military Analyst will support the efforts and actions of the Case Manager/Program Managers/Team ... Lead for various Foreign Military Sales (FMS) programs for our customer. The Military Analyst will assist the Case Manager in analyzing and managing all aspects of… more
- CACI International (Reston, VA)
- …the end user. + Maintain a working knowledge of customer systems and current Help Desk processes and procedures. + Develop test scenarios and documentation. ... Business Systems Analyst Job Category: Information Technology Time Type: Full...execute their vital mission. How does the opportunity to help improve the accuracy, reliability, and capabilities of a… more
- Serco (Arlington, VA)
- **Position Description** Serco is seeking a Senior Operations Research Analyst to join our team of subject matter experts delivering innovative, leading-edge ... reside in the National Capital Area. The Operations Research Analyst will report to the Director for Analytics, Cyber,...the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while… more
- Serco (Washington, DC)
- …hybrid work schedule is allowed. Serco is seeking a Fleet Intro Training Analyst to support our Readiness and Acquisition division with planning, developing, and ... existing and future Navy surface training systems. The Fleet Intro Training Analyst will provide analytic and administrative support during the new construction and… more
- Serco (Crystal City, VA)
- …F-35 program, to include development, production, and sustainment. Our Technical Planning Analyst , located in Crystal City, Arlington, VA, supports the F-35 JPO ... for all elements of the F-35 Air System. Our Tech Planning Analyst supports FCAT in leading, identifying, maturing, informing, and transitioning capability candidate… more
- Chenega Corporation (Lorton, VA)
- …required + Associate degree preferred + 2+ years experience in a general Help Desk or Customer Service position, preferably in a maintenance environment. ... **Req ID:** 32681 **Summary** **Maintenance Operations Analyst ** **Springfield, VA** Are you ready to enhance...there's always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in… more
- Koniag Government Services (Washington, DC)
- …Solutions, LLC,** a Koniag Government Services company, is seeking a Business System Analyst with a Secret Clearance to support KDS and our government customer in ... NECs to facilitate resolution of issues. + Support service desk management by monitoring and managing communication channels to...taskers and RFIs. + Maintain a knowledge base and self- help tools to support end user self- help … more
- TEKsystems (Herndon, VA)
- …PureConnect, Contact Center, CCaaS, Jira, ServiceNow, Telephony, Unified Communications, VoIP, Office 365, Help desk Additional Skills & Qualifications: * Must be ... Description: The experienced Genesys Technician Analyst will not only author and update documentation,...bases, but also assist in product testing and service desk operational activities. This resource must have the specific… more
- CGI Technologies and Solutions, Inc. (Chantilly, VA)
- **Business Analyst TS/SCI with Poly REQUIRED** **Category:** Business Consulting, Strategy and Digital Transformation **Main location:** United States, Virginia, ... **Employment Type:** Full Time **Position Description:** CGI Federal is seeking a Business Analyst with a TS/SCI clearance with Polygraph. CGI Federal is the trusted… more