- Red River (Chantilly, VA)
- …naturalization, as required by customer compliance frameworks (such as CMMC). + Minimum of 3 years of experience in IT . + Associate degree in Information ... seek to make those around you successful. We are looking for a **Systems Support Engineer I** to join our fast-paced, customer-first global service desk team. This… more
- ABBTECH Professional Resources, Inc. (Washington, DC)
- …and manage a team of 10-15 IT professionals delivering Tier 2 and Tier 3 support services across multiple local and remote sites. - Provide strategic ... days a week onsite Service Delivery Manager will oversee the delivery of IT services to customers, ensuring adherence to performance standards, operational SLAs, and… more
- Dentons US LLP (Washington, DC)
- …objectives + Assist with end user issues and service desk tickets where Level 3 support is required + Participate in outage calls where Enterprise Applications ... the execution of tactical and strategic projects in direct support of core business functions. The successful candidate will...from initiation to completion. + Installation of a middle tier application layer when required. + Provide third line… more
- Amentum (Washington, DC)
- Amentum is seeking a ** Tier 3 IT Support Technician** to join our team and support our **Washington, DC** customer. We are looking for team members ... manage as a premier government contractor. You enjoy providing Tier 3 support while multitasking...**Responsibilities:** + Provide Tier 3 IT desk side and/or call center support … more
- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 3 Help Desk Support Engineer to support KITS and our government ... and self-motivated individual to perform the duties of a Tier 3 System Administrator to support...and reporting. This may include working directly with other IT resources and teams responsible for remediation + Experience… more
- GetWellNetwork, Inc. (Bethesda, MD)
- …is expanded knowledge and skill sets, ultimately reducing the number of tickets that require Tier 3 support + Improve upon existing Support documentation ... Title: Application Support Engineer ( Tier 3 ) Reporting to: VP, Managed Services & Support Location: Remote Primary Working Hours: 3rd shift, specific… more
- GovCIO (Fairfax, VA)
- **Overview** GovCIO is currently hiring for a System Administrator - Tier 3 Support with an active Secret clearance in support of our DEA Bluestone ... $130,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/4592/systems-administrator tier - 3 - support /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-VA-Fairfax_ **ID** _2024-4592_… more
- CACI International (Sterling, VA)
- …CACI is seeking a CAN/WAN Network Tier 3 to provide support for implementation, troubleshooting and maintenance of IT networks. This position will ... provide support for IT networks including day-to-day operations, monitoring and problem resolution...architectures, ensuring high availability, scalability, and performance. + Provide Tier 3 technical support for… more
- William C Brown Inc (Springfield, VA)
- …to grave, working close with engineering teams and other ISP Contractor Stakeholders when IT issues require Tier 3 escalation or have dependencies external ... VA. Job Description: The Tier 2 Desktop Support Technician provides Deskside IT Service ...equivalent combination of years of experience and education and 3 + years of prior relevant experience. Location: On Customer… more
- CACI International (Sterling, VA)
- Network Engineer- Tier 3 Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: ... * **Opportunity:** Team CACI is seeking a Senior Network Engineer to support an Intelligence Community customer's diverse network infrastructure, including CAN, LAN,… more
- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 2 Help Desk Engineer to support KITS and our government customer in ... onsite in downtown Washington, DC a minimum of three ( 3 ) days per week - 80 hours per 2-week...and self-motivated individual to perform the duties of a Tier 2 Help Desk Engineer to support … more
- Koniag Government Services (Washington, DC)
- …monitoring **Preferred Qualifications** + 0- 3 years of experience in a similar IT support role + Experience with help desk ticketing systems, preferably ... LLC, a Koniag Government Services company, is seeking a Tier 1 Help Desk Engineer to support ...days of start + Experience in customer service and IT support principles and methods + Proficiency… more
- Koniag Government Services (Chantilly, VA)
- …paid time off, and more. The Tier 2 Network Administrator supports the Tier 3 Network team by assisting in the maintenance, monitoring, and basic ... network reliability and performance while escalating complex issues to Tier 3 or Tier 4...Science, Information Technology, or related field (Bachelor's) preferred + 2- 3 years of experience in network support … more
- CACI International (Sterling, VA)
- …as well as work with software development and systems administrators by: + Provide second- tier support to end-users for PC, server, and mainframe applications or ... separated team is crucial. **What you'll get to do:** Support end-user applications and work in a multi- tier...Tier 2 Technician T2 - Bachelors Degree and 3 years related technical and managerial experience + **Must… more
- General Dynamics Information Technology (Quantico, VA)
- …Clearance Level:** Active Top Secret clearance. + **Required Experience:** 5+ years of IT support experience in a Help Desk environment + Experience with ... **Job Family:** Technical Support Services **Skills:** Executive Support ,Help Desk Support , IT End User...Transform technology into opportunity as a **Help Desk Analyst Tier 2** at GDIT. Shape what's next for mission-critical… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …workarounds, and best practices to support faster issue resolution. + Collaborate with higher- tier support teams and other IT units to ensure timely ... Looking for a motivated and customer-focused Service Desk Technician ( Tier 1.5) to join our support team...three ( 3 ) years of experience in an IT support or customer service role, with… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- …applications, and services, following documented procedures and escalating unresolved issues to Tier 3 staff. + Adhere to established escalation protocols, ... monitoring tools to proactively detect potential problems. + Provide Tier 1 and Tier 2 support...Security+, Cisco, Microsoft, or others). + Experience in managing IT infrastructure, including hardware, software, and networks. + Proficiency… more
- Nightwing (Falls Church, VA)
- …GIAC Certified Security Essentials (GSEC), CISSP, or SSCP desired Qualification Requirements: + 3 + years IT security experience with at least some exposure to ... advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our… more
- General Dynamics Information Technology (Washington, DC)
- …Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Computer Hardware,Hardware Troubleshooting,Troubleshooting **Experience:** ... Help Desk Technician with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter...network monitoring during customer core hours with 24/7 on-call support (on-call support includes weekends and holidays).… more
- TekSynap (Arlington, VA)
- …tickets, andassistingwith onboarding and adoption of IT tools. **RESPONSIBILITIES** + Deliver Tier 1/2 IT support for JPO's 1,500-4,000 users. + Manage ... or related. + 3 + years helpdesk or IT service support experience. + Proficiencywith ITSM...**COMPETENCIES** + Helpdesk / ITSM systems (ServiceNow, Remedy) + Tier 1/2 troubleshooting (Windows, Linux, networks) + Customer service… more
