- Trustmark (Baton Rouge, LA)
- …to gather information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. Key ... Accountabilities: + Provides resolution to high volume of client/customer inquiries and requests over the phone, through a basic understanding of business rules, products and procedures. + Determines root cause and resolve client/customer issues, communicating… more
- Cardinal Health (Baton Rouge, LA)
- …issues, researching accounts and providing resolutions in a high-volume call center . The Representative II , Customer Service Operations processes orders ... in accordance with scheduling, demand planning and inventory. The Representative II administers orders in internal systems...experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active… more
- Mass Markets (LA)
- …as a trusted partner in the industry. We are seeking a Licensed Life and Health Call Center Representative who will play a vital role in educating and ... Must hold a valid Healthcare Insurance License + Previous call center experience is preferred. + Proficient...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (LA)
- …have established ourselves as a trusted partner in the industry. We are looking for call center representatives to support our "Get Out the Vote" initiative. In ... Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (LA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... of the position + Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on… more
- Entergy (New Orleans, LA)
- …customer service issues. + Customer Contact Rep must be available for emergency call out during hurricanes or similar emergencies. + Interface with other departments ... productivity goals. + Must know/learn total operations of Customer Care Center and be extremely flexible. **Minimum Requirements** **Minimum experience required of… more
- Mass Markets (LA)
- POSITION OVERVIEW POLITICAL CALL CENTER REPRESENTATIVES SUPPORTING THE REPUBLICAN PARTY We are looking for call center respresentatives to support the ... Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (LA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... (VoIP Phone) service disruptions with a focus on first call resolution by problem solving and effective call...(1) year of experience in customer service or Tier II , technical support + CompTIA IT certification COMPENSATION DETAILS… more
- Mass Markets (LA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... sales, back-office, chat, or administrative support in a contact center environment + State or Federal work experience COMPENSATION...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (LA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... and managerial for resolution as needed + Ensure first call resolution through problems solving and effective call...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (LA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... outbound contacts in a courteous, timely, and professional manner + Ensure first call resolution through problems solving and effective call handling + Research… more
- Ochsner Health (Lafayette, LA)
- …Department and supports dialysis access care for inpatients and outpatients. + Level II trauma center at Ochsner Lafayette General + Ochsner Lafayette General ... across Ochsner Health System + APP support + Weekly call rotation shared amongst physicians within the group (clinic...and Environmental Demands** The physical demands described here are representative of those that must be met by an… more
- Entergy (New Orleans, LA)
- …and provide network performance statistics and reports. + Respond as the Data Network representative in an 'on- call ' 24x7 rotation to resolve emergent issues in ... technology-based solutions in electrical substations, power plants, offices, and data center environments. + Design, implement and provide ongoing support for Cisco… more