- Sunrun (Baton Rouge, LA)
- …while ensuring high levels of customer service quality and availability. The Service Desk Manager is also responsible for staffing capacity planning, ... framework working with other IT Managers and integrate within Service Desk function + Communicating to other managers when procedures are incomplete, or… more
- TEKsystems (New Orleans, LA)
- …one of the world's largest IT networks NMCI (Navy Marine Corps Intranet). This Service Desk play an integral role in the NGEN SMIT contract providing Marine ... Description: As an Enterprise Service Desk Specialist you will play...Corps End Users with appropriate, timely, and reliable IT support to ensure mission readiness. Responsibilities fall into… more
- TEKsystems (New Orleans, LA)
- …one of the world's largest IT networks NMCI (Navy Marine Corps Intranet). This Service Desk play an integral role in the providing Marine Corps End Users ... IT experience + Willingness to support an inbound service desk /call center operation + Experience with...windows operating systems, win10, Network Drive, IP Address, Task Manager , Global Address List, HOSTS files, active directory, Windows… more
- ChenMed (New Orleans, LA)
- …join our team. The Lead, Care Facilitator is dedicated to providing VIP customer service to every patient and customer who enters the center. Through adherence of ... guides and supports Care Facilitators to ensure organizational front desk standards are met and that they have the...co-payments, reconciles charges and submits them to the Center Manager for deposit. + Prints Patient Check-in Board for… more
- Marriott (Baton Rouge, LA)
- …Help Desk environment with experience in supporting application or IT infrastructure customers. + Technical Certifications (Cisco, MCSE, etc.) + Strong ... consistency and client satisfaction and alignment with the industry + Works with service providers, IT teams, and business partners to implement continuous… more
- Insight Global (Baton Rouge, LA)
- …churn. This person will sell a portfolio of services in the Direct Managed IT Services space, including desktop/ service desk , back-up/DRaaS, UCaaS, Managed ... Job Description Insight Global is seeking a Technical Account Manager for a full-time opportunity, with an IT Services Provider. This person will manage and grow… more
- Leidos (New Orleans, LA)
- …of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support ... **Description** Leidos is looking to hire a Project Manager Junior in New Orleans, LA to join...IT services program for the Navy. Under the Service Management, Integration, and Transport portion of SMIT, the… more
- Veolia North America (Baton Rouge, LA)
- …and environmental practices + Have a sense of adventure! This is not a typical desk job. You'll be out in the field working at commercial sites several days per ... travel Other Useful Skills & Abilities: + Experience in direct sales, customer service , account management, or industry operations is a plus! + Good communication… more
- Marriott (Baton Rouge, LA)
- …and reliability of property-based systems. Y Provides educational direction to Marriott Service Providers, Service Desk , and Field Services organizations ... Technology Services to the organization. Y Provides educational direction to Marriott Service Providers, Service Desk , and Field Services organizations… more
- SHI (Baton Rouge, LA)
- …with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of ... engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on...of this role. This role will report to the Manager of ASG Engineering role in the ASG Product… more
- Cayuse Holdings (Baton Rouge, LA)
- …skills + Incident response experience in a high energy IT environment working closely with IT Service Desk , and IT Operations support + Ability to ... Support and respond to incidents working with the the Service Desk and Desktop support teams +...and undertake an immediate effort to restore a failed IT application + Assist with managing critical events, which… more
- SHI (Baton Rouge, LA)
- …with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of ... engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on...of this role. This role will report to the Manager of ASG Engineering role in the ASG Product… more
- Marriott (Baton Rouge, LA)
- …and reliability of property-based systems, Y Provides educational direction to Marriott Service Providers, Service Desk and Field Services organizations ... teams * 4+ years hands-on management level experience in IT customer service with a track record...up. * Performs other reasonable duties as assigned by manager . **California Applicants Only** : The salary range for… more
- Marriott (Baton Rouge, LA)
- …relations teams + Ensures early warning to the leadership regarding degraded or missed service levels ** IT Governance:** + Follows all defined IR standards and ... to resolving complex issues and providing input for decisions on complex, non-routine service requests. This role will be called upon to make contributions into… more
- Ensono (Baton Rouge, LA)
- …all areas of responsibility + Familiarity with the following tools: Service Manager , CASD Service Desk or ServiceNOW Configuration Management Database, ... reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up… more
- SHI (Baton Rouge, LA)
- …with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of ... engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on...of this role. This role will report to the Manager of ASG Engineering role in the ASG Product… more
- H&R Block (Baton Rouge, LA)
- …associates accountable to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Unit Team Leader and District ... General Manager as necessary + Serve as point of contact for onsite escalated client service concerns + Ensure clients are scheduled properly and conflicts are… more
- Ford Motor Company (Baton Rouge, LA)
- …and the value those vehicles provide. **In this position ** The Revenue Operations Manager , NA needs to have a good understanding of data analytics to identify ... in scaling. This role will report to the Head of Global Revenue Operations Manager of Ford Pro Intelligence and Charging and Integrated Services Retail, located in… more
- Bernhard, LLC (Metairie, LA)
- …Electrical, Engineering, and Development, each with a distinct identity and service offerings. The intersection of our capabilities enables Bernhard to provide ... turnkey Energy-as-a- Service ("EaaS") solutions to our clients. At the same...position is Full-Time, Exempt, and reports to the Project Manager . **Qualifications** **Required Education, Experience, and Qualifications** + 4… more
- Cengage Group (New Orleans, LA)
- …solving issues discovered in data, through both contacting stakeholders as well as through desk research + Partner with IT team to evolve current toolsets used ... territory crediting. Working at the direction of the **Insights Manager , Revenue Operations** , this person will be accountable...in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course… more