- Ochsner Health (Lafayette, LA)
- …well as explain the financial impact of various alternatives. + Provides top quality customer service experience on every patient inquiry received to ensure ... **that every award earned, every record broken and every patient helped is because of the dedicated employees who...not limited to, working directly with patients to provide customer service and collect past due balances.… more
- Cardinal Health (Baton Rouge, LA)
- …that special requirements are included in an order. This position specializes in new patient care on the customer service team. **_Responsibilities_** + ... PST - or as business needs dictate -remote** **_What Customer Service Operations contributes to Cardinal Health_**...coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to… more
- Prime Therapeutics (Baton Rouge, LA)
- …with pharmacy department or designated customer contacts. + Directs operations account manager in resolving customer service issues and actions ... customer relationships as well as leadership of the account teams within all assigned accounts. Charged with delivering...supportive of the achievement of customer service requirements including attainment of performance… more
- Wolters Kluwer (Baton Rouge, LA)
- …Issue Resolution: Proficiency in addressing and resolving intricate client issues. * Advanced Customer Service : Expertly support and resolve complex customer ... efforts between clients and internal teams to ensure seamless service delivery * Regularly assess customer satisfaction...required: Experience + 10+ years of experience in sales, customer success or account management, preferably in… more
- Omnicell (New Orleans, LA)
- …opportunities, expansion strategies, decision makers and influencers, and insights into account . + Drive the attainment of customer satisfaction indicators ... Key Account Executive Entails selling Omnicell's full suite of...such as the customer -specific KPIs related to service level, financial objectives, quality, and reliability. Ensure alignment… more
- Norstella (Baton Rouge, LA)
- …plays a key role in helping clients connect the dots from pipeline to patient . **The Role:** Global Account Director experienced calling on Top Pharmaceutical ... effectively internally cross collaborate with Pre & Post sales Solution Specialist, Customer Success, Consultants, Account based Marketers, Product and Content… more
- Cardinal Health (Baton Rouge, LA)
- Cardinal Health Sonexus (TM) Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and ... hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging… more
- Wolters Kluwer (Baton Rouge, LA)
- …Communicate with customers with regards to any account problems and discuss customer concerns and suggestions + Negotiate service and product terms with ... will be selling CoursePoint+ (course materials), DocuCare (EHR), VSIM/VRClinicals (virtual patient simulation), and Lippincott Ready for NCLEX (testing prep). You… more
- Cardinal Health (Baton Rouge, LA)
- …years of customer service , operations, insurance, reimbursement and/or account management experience in healthcare preferred + Patient Hub Services ... effectiveness and value + Maximize customer and patient satisfaction by aligning complex solutions and service...coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to… more
- Cardinal Health (Baton Rouge, LA)
- …is a customer care specialist on the customer service team **_Responsibilities_** + Handles client/ patient questions, complaints, requests or inquiries ... & Rotating Saturdays 10AM-2PM EST (as frequent as business needs dictate)** **_What Customer Service Operations contributes to Cardinal Health_** Customer … more
- Mass Markets (LA)
- …An aptitude for conflict resolution, problem-solving, and negotiation + Must be customer service oriented (empathetic, responsive, patient , and ... Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital Experience Provider (DXP), Account Receivables Management (ARM),… more
- Mass Markets (LA)
- …An aptitude for conflict resolution, problem solving and negotiation + Must be customer service oriented (empathetic, responsive, patient , and conscientious) ... Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital Experience Provider (DXP), Account Receivables Management (ARM),… more
- Mass Markets (LA)
- …across multiple systems and screens while speak to customers. + Must be customer service oriented (empathetic, responsive, patient , and conscientious) + ... Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital Experience Provider (DXP), Account Receivables Management (ARM),… more
- Mass Markets (LA)
- …An aptitude for conflict resolution, problem-solving, and negotiation + Must be customer service oriented (empathetic, responsive, patient , and ... Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital Experience Provider (DXP), Account Receivables Management (ARM),… more
- Mass Markets (LA)
- …An aptitude for conflict resolution, problem-solving, and negotiation + Must be customer service oriented (empathetic, responsive, patient , and ... Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital Experience Provider (DXP), Account Receivables Management (ARM),… more
- Wilson Language Training (Baton Rouge, LA)
- …+ Patient and active listener + Knowledge of best practices in customer service and retention + Exceptional organizational and project management skills, ... Customer Success Specialist **Department:** Customer Experience...of retaining existing business and supporting expansion within their account portfolio. The ideal candidate has a positive attitude,… more
- Medtronic (New Orleans, LA)
- …in developing key referral networks. In certain geographies, will be the account /implanter relationship contact for assigned territory's customer needs including ... medical staff + Partners with strategic implanting centers to develop the account /implanter practice through; + providing product and therapy technical support and … more
- HCA Healthcare (Alexandria, LA)
- …**Parallon** provides full- service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include ... information. Bedside registration performed utilizing carts/computers on wheels + Provide exemplary Customer Service + Ensure charts are completed and accurate +… more
- Novo Nordisk (New Orleans, LA)
- …information, initiatives, etc.) to ensure an aligned approach to benefit improved patient health. Internally, the Specialty Field Sales Representative reports to the ... exceed goals + Collaborates at a high level by sharing key customer insights/trends with colleagues and stakeholders + Leads team/partner initiatives to consistently… more
- Medtronic (Baton Rouge, LA)
- …support to assist the Region in meeting Cardiac Ablation Solutions sales and customer service objectives. + Represents Medtronic CAS during ablations procedures ... for a career that changes lives. CAS seeks collaborative candidates who are patient -centric, passionate, and who represent the same wide variety of life experiences… more