- ASM Research, An Accenture Federal Services Company (Denver, CO)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- Federal Aviation Administration (Longmont, CO)
- Summary The Airway Transportation Systems Specialists (ATSS) at this level is recognized as the subject matter expert in their field. All duties of an ATSS ... Operations Center Manager. Receives general program assignments from a supervisor or higher-level manager. Assignments are stated in terms of priorities, overall… more